Troubleshooting Guide

Before requesting service, make the following checks. If you are in doubt about some of the check points, or if the solutions indicated in the chart do not solve the problem, consult your dealer for instructions.

The following does not indicate a problem with the unit:

Regular disc/video cassette rotating sound.

Poor reception due to atmospheric conditions.

Image disturbance during search.

Periodic interruptions to the reception due to satellite broadcasting breaks.

Operations not working due to a poor-quality disc. (Try again using a Panasonic disc.)

The unit freezing due to the activation of one of its safety devices (¼ 75, To restore the unit if it freezes).

General Issues

 

 

Power

 

 

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No power.

 

 

Insert the AC mains lead securely into a known active household mains

8, 9, 66

The unit does not turn on pressing

 

socket.

23

 

Linked timer recordings with external equipment is in recording standby

[DVD/VHS].

 

 

(“EXT-L” on the unit’s display blinks when [DVD/VHS] is pressed). Press

 

 

 

 

 

 

[EXT LINK] to cancel the recording standby.

 

 

 

 

 

 

 

The unit switches to standby mode.

One of the unit’s safety devices is activated. Press [/I] on the main unit to

 

 

 

 

 

turn the unit on.

 

 

 

 

 

 

 

The unit is turned off automatically.

If you connected this unit to a “HDAVI Control” compatible TV with an

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HDMI cable, or connected this unit to a Q Link-compatible TV with a fully

 

 

 

 

 

 

wired 21-pin Scart cable, this unit will be automatically set to standby

 

 

 

 

 

 

mode when the TV is set to standby mode.

 

 

 

 

 

 

 

 

 

 

General Issues

 

 

Displays

Page

 

 

 

 

 

 

 

 

The display is dim.

 

 

Change “FL Display” in the Setup menu.

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“0:00” is fl ashing on the unit’s

 

 

Set the clock.

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display.

 

 

 

 

 

 

 

 

 

 

 

 

 

The displayed time of this unit is

 

Times shown may disagree with actual times.

different from the actual recording

 

[-R][-R\DL] [+R] [+R]DL] The remaining capacity does not increase even if

time or MP3 recording time.

 

 

titles are deleted.

 

 

 

 

 

 

 

 

 

 

 

 

Available space on a DVD-RW (DVD-Video format) or +RW disc increases

 

 

 

 

 

when you delete the last title (space may increase slightly when you delete

 

 

 

 

 

 

other titles).

 

 

 

 

 

 

If you record or edit about 200 times or more, the remaining capacity

 

 

 

 

 

of DVD-R, DVD-R DL, +R, and +R DL is reduced and then recording or

 

 

 

 

 

 

editing may be disabled (for the second layer on DVD-R DL and +R DL,

 

 

 

 

 

 

this happens after about 60 times).

 

 

 

 

 

 

The time during searching may not be displayed accurately.

 

 

 

 

 

 

 

 

The clock is not correct.

 

 

Under adverse reception conditions, etc., the automatic time correction

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function may not work.

 

 

 

 

 

 

In this case, “Automatic” is automatically turned to “Off”. If re-setting the

 

 

 

 

 

 

Auto Clock Setting does not work, set the time manually.

 

 

 

 

 

 

 

 

 

Compared to the actual recorded

 

The displayed recording/play time is converted from the number of frames

time, the elapsed time displayed is

 

at 29.97 frames (equal to 0.999 seconds) to one second. There will be a

 

less.

 

 

slight difference between the time displayed and the actual elapsed time

 

(Only when recording in NTSC)

 

(e.g., actual one-hour elapsed time may display as approximately 59

 

 

 

 

 

 

minutes 56 seconds). This does not affect the recording.

 

The tape counter is not changing.

 

The tape counter does not change while playing unrecorded parts. The

 

 

 

 

 

“second” display changes as follows:

 

 

 

 

 

 

(e.g., Blank after 1 h 36 min)

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The unit’s display also appears like this if the tape is dirty or damaged.

 

 

 

 

 

Consult your dealer if this is the case.

 

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RQT8857

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Panasonic DMR-EZ47VEB quick start General Issues, Displays, Power, Following does not indicate a problem with the unit