Solve copy problems, No copy came out | HP 6600 e- CZ155A#B1H

•Remove excess media from the output tray. There is a limit to the number of sheets the tray can hold.

Pages are skewing

•Make sure the media loaded in the trays is aligned to the paper guides. If needed, pull out the trays from the printer and reload the media correctly, making sure that the paper guides are aligned correctly.

•Load media into the printer only when it is not printing.

Multiple pages are being picked up

•Fan the media before loading.

•Make sure the paper guides are set to the correct markings in the tray for the media size you are loading. Also make sure the guides are snug, but not tight, against the stack.

•Make sure the tray is not overloaded with paper.

•Use HP media for optimum performance and efficiency.

Solve copy problems

If the following topics do not help, see HP support for information about HP support.

•No copy came out

•Copies are blank

•Documents are missing or faded

•Size is reduced

•Copy quality is poor

•Copy defects are apparent

•The printer prints half a page, then ejects the paper

•Paper mismatch

No copy came out

•Check the power

Make sure that the power cord is securely connected, and the printer turned on.

•Check the status of the printer

◦The printer might be busy with another job. Check the control panel display for information about the status of jobs. Wait for any job that is processing to finish.

◦The printer might be jammed. Check for jams. See Clear jams.

•Check the trays

Make sure that media is loaded. For more information, see Load media.

Solve copy problems

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HP 6600 e- CZ155A#B1H manual Solve copy problems, No copy came out

Contents

Officejet Page HP Officejet 6600 e-All-in- One series Accessibility Safety informationCopyright information Hewlett-Packard Company notices Contents Copy ScanFax Work with ink cartridges Web Services Solve a problem Technical information HP supplies and accessories Network setup Additional fax setup Printer management tools Get started AccessibilityVisual Mobility Eco Manage PowerConserve Printing Supplies Front view Understand the printer parts Back view Printing supplies area Overview of buttons and lights Use the printer control panel Control panel display icons Change printer settingsIcon Purpose To select a different mode Select the modeTo change settings for a mode Change the printer settings Select print media HP Digital SolutionsScan to Computer HP Digital Fax Fax to PC and Fax to Mac Recommended papers for printing and copying Recommended papers for photo printing Tips for selecting and using media To load an original on the scanner glass Load an original on the scanner glass To load an original in the ADF Load an original in the automatic document feeder ADF Load standard-size media Load mediaTo load standard-size media Load cards and photo paper Load envelopesTo load envelopes To load cards and photo paper To load custom-size media Load custom-size media To clean the scanner glass Clean the scanner glassMaintain the printer Clean the automatic document feeder Clean the exterior To clean the rollers or separator pad Update the printer Turn off the printer Print documents Print Print documents Windows Print brochuresPrint documents Mac OS Print brochures Windows Print on envelopesPrint brochures Mac OS Quality Normal or Best Print on envelopes Mac OS Print on envelopes Windows Print photos on photo paper Windows Print photosPrint photos on photo paper Mac OS Print on special or custom-size paper Mac OS Print on special and custom-size paperQuality Best or Maximum dpi Print borderless documents Set up custom sizes Mac OSSelect Manage Custom Sizes in the Paper Size pop-up menu Print borderless documents Mac OS Print borderless documents Windows Scan an original ScanScan to a computer To scan using Webscan Scan using Webscan To scan documents as editable text Scanning documents as editable textWindows Mac OS Guidelines for scanning documents as editable text Make sure the scanner glass or ADF window is cleanMake sure the document is loaded correctly Make sure the text on the document is clear Chapter Copy Change copy settingsCopy documents To copy documents To change copy settings for a single job Send a fax FaxSend a standard fax To send a standard fax from the printer control panel Send a standard fax from the computerTouch Start Black or Start Color To send a fax manually from an extension phone Send a fax manually from a phone Send a fax from memory Send a fax using monitor dialing Schedule a fax to send later Send a fax to multiple recipients Send a fax in Error Correction Mode Receive a fax manually Receive a faxTo receive a fax manually To set backup fax from the printer control panel Set up backup faxOn Error Only Reprint received faxes from memory Forward faxes to another number Poll to receive a faxTo reprint faxes in memory from the printer control panel Touch Poll to Receive Set the paper size for received faxes Touch Fax Setup, and then select Advanced Fax SetupSet automatic reduction for incoming faxes Block unwanted fax numbers To add a number to the junk fax list Add numbers to the junk fax listTouch Junk Fax Blocker Touch Add Numbers Print a Junk Fax Report To set up Fax to PC WindowsTo print a Junk Fax Report Fax to PC and Fax to Mac requirements Set up speed-dial entries Set up and change group speed-dial entries Set up and change speed-dial entriesTo set up speed-dial entries To set up group speed-dial entries Touch Fax Setup, and then touch Speed Dial Setup Change fax settingsDelete speed-dial entries Print a list of speed-dial entries Set the answer mode Auto answer Configure the fax headerSet the number of rings before answering To set the number of rings before answering Change the answer ring pattern for distinctive ringTouch Rings to Answer To change the answer ring pattern for distinctive ring Set the redial options Set the dial type Set the fax sound volume Fax and digital phone servicesSet the fax speed Use reports Fax over Internet Protocol Print fax confirmation reports To enable fax confirmationTouch Fax Confirmation To include an image of the fax on the report Print and view the fax log Print fax error reportsClear the fax log Print a Caller ID Report Print the details of the last fax transactionView the Call History What are Web Services? Web ServicesHP ePrint Printer Apps Set up Web Services using the HP printer software Set up Web ServicesSet up Web Services using the printer’s control panel Set up Web Services using the embedded web server Use Web ServicesPrint using HP ePrint Touch Enter Proxy Turn off HP ePrint Find the printer’s email addressUse Printer Apps Manage Printer Apps Touch Remove Web Services Remove Web Services Information on ink cartridges and the printhead Work with ink cartridgesRelated topics Check the estimated ink levels Print when one or more ink cartridges are depleted To replace the ink cartridges Replace the ink cartridges Usage information collection Store printing supplies To turn off usage information collection If you have a problem, follow these steps Solve a problemHP support HP support by phone Obtain electronic supportBefore you call Telephone support numbers Phone support period XHPERXUJUDQDLV Solve printer problems General troubleshooting tips and resourcesAfter the phone support period Printer is making some unexpected noises Printer shuts down unexpectedlyAlignment fails Printer is not responding nothing prints Solution 2 Check the ink levels Solution 1 Use a lower print quality settingPrinter prints slowly Check the cable connections Clean the printhead Solution 3 Contact HP supportBlank or partial page printed Something on the page is missing or incorrect Placement of the text or graphics is wrong Check the page-orientation setting Print quality troubleshootingCheck the media size Solution 2 Check the ink levels Solution 4 Check the paper type Solution 3 Check the paper loaded in the input tray Solution 5 Check the print settings 6600 Solution 7 Contact HP support Printhead maintenance To clean the printhead from Toolbox Windows To clean the printhead from the control panelTo clean the printhead from HP Utility Mac OS Information And Support section, click Clean Printheads Solve paper-feed problems No copy came out Solve copy problems Documents are missing or faded Copies are blankSize is reduced Copy defects are apparent Copy quality is poor Printer prints half a page, then ejects the paper Solve scan problemsPaper mismatch Scanner did nothing Part of the document did not scan or text is missing Scan takes too longText cannot be edited Scanned image quality is poor Error messages appearCheck the originals Reload document and then restart job Scanned image is skewed crooked Image quality is better when printed Scan defects are apparent Solve fax problemsBlank pages Size is reduced Fax test failed Fax Hardware Test failed Solution Phone Cord Connected to Correct Port on Fax test failed Back view of the printer Chapter Dial Tone Detection test failed Solution Display always shows Phone Off Hook Fax Line Condition test failed Solution Printer is having problems sending and receiving faxes Chapter Printer is having problems sending a manual fax Solution Printer cannot receive faxes, but can send faxes Solution Solve fax problems 111 Printer cannot send faxes, but can receive faxes Solution Phone cord that came with my printer is not long enough Fax tones are recorded on my answering machine SolutionTo extend your phone cord Color faxes do not print Solve problems using Web Services Solve problems using Web Services and HP websitesComputer cannot receive faxes Fax to PC and Fax to Mac Solve problems using HP websites Solve wireless problems Advanced wireless troubleshooting Basic wireless troubleshootingMake sure the wireless 802.11 light is turned on Restart components of the wireless network Make sure your computer is connected to your network To check a wireless connectionMake sure that the printer is connected to your network To access the EWS Check to see if you can access the EWSMake sure the printer is on the network Network Status Make sure the printer is online and ready After resolving the problems Configure your firewall software to work with the printer Check your network setup Solve printer management problemsEmbedded web server cannot be opened Check the computer Hardware installation suggestions Troubleshoot installation issuesCheck the printer IP address Check the hardware connections Solve network problems HP software installation suggestionsVerify installation preliminaries General network troubleshooting Understand the Printer Status Report To reset the printers network settings To print the Printer Status Report Understand the network configuration Understand the network configuration Clear paper jams Clear jamsTo clear a jam inside the printer Clear jams 129 To clear a paper jam in the automatic document feeder Avoid paper jams Technical information Warranty information HP product Duration of limited warranty Hewlett-Packard limited warranty statement Ink cartridge warranty information Physical specifications Printer specificationsProduct features and capacities Network protocol specifications Processor and memory specificationsSystem requirements Media specifications Embedded web server specificationsUnderstand specifications for supported media Envelopes Media size Input trayCards Other media Photo media Set minimum margins Tray Type Weight Capacity Copy specifications Print specificationsFax specifications Web Services specifications Scan specificationsPrinter Apps HP website specifications HP ePrint Electrical specifications Environmental specificationsAcoustic emission specifications Regulatory Model Number Regulatory information FCC statement FCC statement Gloss of housing of peripheral devices for Germany LED indicator statement Regulatory information 147 Hinweis für Benutzer des deutschen Telefonnetzwerks Australia wired fax statement European Union Regulatory Notice Products with wireless LAN devicesFrance Exposure to radio frequency radiation Regulatory information for wireless products Regulatory information 151 Environmental product stewardship program Environmental product stewardship program 153 Chemical Substances Battery information Power consumptionBattery disposal in Taiwan European Union Battery Directive EU battery directive Appendix a Third-party licenses LICENSE.openssl--openssl Technical information Third-party licenses 159 Appendix a Page Page Page Appendix a Technical information Order printing supplies online HP supplies and accessoriesSupplies Ink cartridges HP media Set up faxing parallel phone systems Additional fax setup USA Select the correct fax setup for your home or office DSL PBX Case a Separate fax line no voice calls received To set up the printer with a separate fax line Case B Set up the printer with DSL To set up the printer with DSL To set up the printer with a distinctive ring service Case D Fax with a distinctive ring service on the same line Case E Shared voice/fax line Case F Shared voice/fax line with voice mail To set up the printer with a shared voice/fax line To set up the printer with voice mail To set up the printer with a computer dial-up modem Set up the printer with a computer dial-up modem Set up the printer with a computer DSL/ADSL modem Case H Shared voice/fax line with computer modem To set up the printer with a computer DSL/ADSL modemShared voice/fax with computer dial-up modem Example of a parallel splitter Shared voice/fax with computer DSL/ADSL modem To set up the printer with a computer DSL/ADSL modem Case I Shared voice/fax line with answering machine Example of a parallel splitter Back view of the printer Appendix C Back of the printer Example of a parallel splitter Serial-type fax setup To test fax setup via the printer control panel Test fax setup Set up the printer for wireless communication Network setupBefore you begin Set up the printer using the Wireless Setup Wizard Set up the printer on your wireless networkSet up the printer using WiFi Protected Setup WPS To connect the printer using the PIN Method To connect the printer using the Push Button MethodSet up the printer using the embedded web server EWS Change the connection type Guidelines for ensuring wireless network security Test the wireless connectionOverview of security settings Add hardware addresses to a wireless router MAC filtering Other wireless security guidelines Change basic network settingsGuidelines for reducing interference on a wireless network Change advanced network settings Reset network settings Uninstall and reinstall the HP software Toolbox Windows Printer management toolsHP Utility Mac OS Embedded web server To open the embedded web server How do I? Cartridge Problem Errors WindowsFax memory full Unable to communicate with printer Paper Mismatch Replace the ink cartridgeCartridge cradle cannot move Paper Jam Printer Offline Printer is out of paperPrinter Paused Document failed to print Printer supply upgrade Previously used ink cartridge installedPrinter supply upgrade successful Printer supply upgrade problem Use Setup cartridges Using Genuine HP Cartridges has its RewardsDo not use Setup cartridges New printhead ink alert Use color ink only? Problem with printer preparationIncompatible ink cartridges Ink sensor warning Automatic document feeder cover open Problem with ink system Index Page Page OCR Page Twain Page Page Podręcznik użytkownika