Technical information | HP 6600 e- CZ155A#B1H guide

Contents
Solve wireless problems	115
Basic wireless troubleshooting	116
Advanced wireless troubleshooting	116
Step 1: Make sure your computer is connected to your network	117
Step 2: Make sure that the printer is connected to your network	117
Step 3: Check to see if the firewall software is blocking communication	118
Step 4: Make sure the printer is online and ready	119
Step 5: Make sure the wireless version of the printer is set as the default printer
driver (Windows only)	119
Step 6: Make sure your computer is not connected to your network over a Virtual
Private Network (VPN)	120
After resolving the problems	120
Configure your firewall software to work with the printer	121
Solve printer management problems	122
Embedded web server cannot be opened	122
Troubleshoot installation issues	123
Hardware installation suggestions	123
HP software installation suggestions	124
Solve network problems	124
Understand the Printer Status Report	125
Understand the network configuration page	126
Clear jams	128
Clear paper jams	128
Avoid paper jams	131
A Technical information
Warranty information	132
Hewlett-Packard limited warranty statement	133
Ink cartridge warranty information	134
Printer specifications	135
Physical specifications	135
Product features and capacities	135
Processor and memory specifications	136
System requirements	136
Network protocol specifications	136
Embedded web server specifications	137
Media specifications	137
Understand specifications for supported media	137
Set minimum margins	140
Print specifications	141
Copy specifications	141
Fax specifications	141
Scan specifications	142
Web Services specifications	142
HP ePrint	142
Printer Apps	142
HP website specifications	142
Environmental specifications	143
Electrical specifications	143
Acoustic emission specifications	143

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HP 6600 e- CZ155A#B1H manual Technical information

Contents

Officejet Page HP Officejet 6600 e-All-in- One series Accessibility Safety informationCopyright information Hewlett-Packard Company notices Contents Scan CopyFax Work with ink cartridges Web Services Solve a problem Technical information HP supplies and accessories Network setup Additional fax setup Printer management tools Get started AccessibilityVisual Mobility Manage Power EcoConserve Printing Supplies Front view Understand the printer parts Back view Printing supplies area Overview of buttons and lights Use the printer control panel Change printer settings Control panel display iconsIcon Purpose To select a different mode Select the modeTo change settings for a mode Change the printer settings Select print media HP Digital SolutionsScan to Computer HP Digital Fax Fax to PC and Fax to Mac Recommended papers for printing and copying Recommended papers for photo printing Tips for selecting and using media To load an original on the scanner glass Load an original on the scanner glass To load an original in the ADF Load an original in the automatic document feeder ADF Load media Load standard-size mediaTo load standard-size media Load cards and photo paper Load envelopesTo load envelopes To load cards and photo paper To load custom-size media Load custom-size media Clean the scanner glass To clean the scanner glassMaintain the printer Clean the automatic document feeder Clean the exterior To clean the rollers or separator pad Update the printer Turn off the printer Print documents Print Print brochures Print documents WindowsPrint documents Mac OS Print brochures Windows Print on envelopesPrint brochures Mac OS Quality Normal or Best Print on envelopes Mac OS Print on envelopes Windows Print photos Print photos on photo paper WindowsPrint photos on photo paper Mac OS Print on special and custom-size paper Print on special or custom-size paper Mac OSQuality Best or Maximum dpi Set up custom sizes Mac OS Print borderless documentsSelect Manage Custom Sizes in the Paper Size pop-up menu Print borderless documents Mac OS Print borderless documents Windows Scan Scan an originalScan to a computer To scan using Webscan Scan using Webscan To scan documents as editable text Scanning documents as editable textWindows Mac OS Guidelines for scanning documents as editable text Make sure the scanner glass or ADF window is cleanMake sure the document is loaded correctly Make sure the text on the document is clear Chapter Copy Change copy settingsCopy documents To copy documents To change copy settings for a single job Fax Send a faxSend a standard fax Send a standard fax from the computer To send a standard fax from the printer control panelTouch Start Black or Start Color To send a fax manually from an extension phone Send a fax manually from a phone Send a fax from memory Send a fax using monitor dialing Schedule a fax to send later Send a fax to multiple recipients Send a fax in Error Correction Mode Receive a fax Receive a fax manuallyTo receive a fax manually To set backup fax from the printer control panel Set up backup faxOn Error Only Reprint received faxes from memory Forward faxes to another number Poll to receive a faxTo reprint faxes in memory from the printer control panel Touch Poll to Receive Set the paper size for received faxes Touch Fax Setup, and then select Advanced Fax SetupSet automatic reduction for incoming faxes Block unwanted fax numbers To add a number to the junk fax list Add numbers to the junk fax listTouch Junk Fax Blocker Touch Add Numbers Print a Junk Fax Report To set up Fax to PC WindowsTo print a Junk Fax Report Fax to PC and Fax to Mac requirements Set up speed-dial entries Set up and change group speed-dial entries Set up and change speed-dial entriesTo set up speed-dial entries To set up group speed-dial entries Touch Fax Setup, and then touch Speed Dial Setup Change fax settingsDelete speed-dial entries Print a list of speed-dial entries Configure the fax header Set the answer mode Auto answerSet the number of rings before answering To set the number of rings before answering Change the answer ring pattern for distinctive ringTouch Rings to Answer To change the answer ring pattern for distinctive ring Set the redial options Set the dial type Fax and digital phone services Set the fax sound volumeSet the fax speed Use reports Fax over Internet Protocol Print fax confirmation reports To enable fax confirmationTouch Fax Confirmation To include an image of the fax on the report Print fax error reports Print and view the fax logClear the fax log Print the details of the last fax transaction Print a Caller ID ReportView the Call History What are Web Services? Web ServicesHP ePrint Printer Apps Set up Web Services Set up Web Services using the HP printer softwareSet up Web Services using the printer’s control panel Set up Web Services using the embedded web server Use Web ServicesPrint using HP ePrint Touch Enter Proxy Turn off HP ePrint Find the printer’s email addressUse Printer Apps Manage Printer Apps Touch Remove Web Services Remove Web Services Work with ink cartridges Information on ink cartridges and the printheadRelated topics Check the estimated ink levels Print when one or more ink cartridges are depleted To replace the ink cartridges Replace the ink cartridges Usage information collection Store printing supplies To turn off usage information collection Solve a problem If you have a problem, follow these stepsHP support Obtain electronic support HP support by phoneBefore you call Telephone support numbers Phone support period XHPERXUJUDQDLV General troubleshooting tips and resources Solve printer problemsAfter the phone support period Printer is making some unexpected noises Printer shuts down unexpectedlyAlignment fails Printer is not responding nothing prints Solution 2 Check the ink levels Solution 1 Use a lower print quality settingPrinter prints slowly Check the cable connections Solution 3 Contact HP support Clean the printheadBlank or partial page printed Something on the page is missing or incorrect Placement of the text or graphics is wrong Print quality troubleshooting Check the page-orientation settingCheck the media size Solution 2 Check the ink levels Solution 4 Check the paper type Solution 3 Check the paper loaded in the input tray Solution 5 Check the print settings 6600 Solution 7 Contact HP support Printhead maintenance To clean the printhead from Toolbox Windows To clean the printhead from the control panelTo clean the printhead from HP Utility Mac OS Information And Support section, click Clean Printheads Solve paper-feed problems No copy came out Solve copy problems Copies are blank Documents are missing or fadedSize is reduced Copy defects are apparent Copy quality is poor Printer prints half a page, then ejects the paper Solve scan problemsPaper mismatch Scanner did nothing Scan takes too long Part of the document did not scan or text is missingText cannot be edited Scanned image quality is poor Error messages appearCheck the originals Reload document and then restart job Scanned image is skewed crooked Image quality is better when printed Scan defects are apparent Solve fax problemsBlank pages Size is reduced Fax test failed Fax Hardware Test failed Solution Phone Cord Connected to Correct Port on Fax test failed Back view of the printer Chapter Dial Tone Detection test failed Solution Display always shows Phone Off Hook Fax Line Condition test failed Solution Printer is having problems sending and receiving faxes Chapter Printer is having problems sending a manual fax Solution Printer cannot receive faxes, but can send faxes Solution Solve fax problems 111 Printer cannot send faxes, but can receive faxes Solution Phone cord that came with my printer is not long enough Fax tones are recorded on my answering machine SolutionTo extend your phone cord Color faxes do not print Solve problems using Web Services and HP websites Solve problems using Web ServicesComputer cannot receive faxes Fax to PC and Fax to Mac Solve problems using HP websites Solve wireless problems Advanced wireless troubleshooting Basic wireless troubleshootingMake sure the wireless 802.11 light is turned on Restart components of the wireless network To check a wireless connection Make sure your computer is connected to your networkMake sure that the printer is connected to your network To access the EWS Check to see if you can access the EWSMake sure the printer is on the network Network Status Make sure the printer is online and ready After resolving the problems Configure your firewall software to work with the printer Check your network setup Solve printer management problemsEmbedded web server cannot be opened Check the computer Hardware installation suggestions Troubleshoot installation issuesCheck the printer IP address Check the hardware connections Solve network problems HP software installation suggestionsVerify installation preliminaries General network troubleshooting Understand the Printer Status Report To reset the printers network settings To print the Printer Status Report Understand the network configuration Understand the network configuration Clear jams Clear paper jamsTo clear a jam inside the printer Clear jams 129 To clear a paper jam in the automatic document feeder Avoid paper jams Technical information Warranty information HP product Duration of limited warranty Hewlett-Packard limited warranty statement Ink cartridge warranty information Printer specifications Physical specificationsProduct features and capacities Processor and memory specifications Network protocol specificationsSystem requirements Embedded web server specifications Media specificationsUnderstand specifications for supported media Media size Input tray EnvelopesCards Other media Photo media Set minimum margins Tray Type Weight Capacity Print specifications Copy specificationsFax specifications Web Services specifications Scan specificationsPrinter Apps HP website specifications HP ePrint Environmental specifications Electrical specificationsAcoustic emission specifications Regulatory Model Number Regulatory information FCC statement FCC statement Gloss of housing of peripheral devices for Germany LED indicator statement Regulatory information 147 Hinweis für Benutzer des deutschen Telefonnetzwerks Australia wired fax statement Products with wireless LAN devices European Union Regulatory NoticeFrance Exposure to radio frequency radiation Regulatory information for wireless products Regulatory information 151 Environmental product stewardship program Environmental product stewardship program 153 Power consumption Chemical Substances Battery informationBattery disposal in Taiwan European Union Battery Directive EU battery directive Appendix a Third-party licenses LICENSE.openssl--openssl Technical information Third-party licenses 159 Appendix a Page Page Page Appendix a Technical information Order printing supplies online HP supplies and accessoriesSupplies Ink cartridges HP media Set up faxing parallel phone systems Additional fax setup USA Select the correct fax setup for your home or office DSL PBX Case a Separate fax line no voice calls received To set up the printer with a separate fax line Case B Set up the printer with DSL To set up the printer with DSL To set up the printer with a distinctive ring service Case D Fax with a distinctive ring service on the same line Case E Shared voice/fax line Case F Shared voice/fax line with voice mail To set up the printer with a shared voice/fax line To set up the printer with voice mail To set up the printer with a computer dial-up modem Set up the printer with a computer dial-up modem Set up the printer with a computer DSL/ADSL modem To set up the printer with a computer DSL/ADSL modem Case H Shared voice/fax line with computer modemShared voice/fax with computer dial-up modem Example of a parallel splitter Shared voice/fax with computer DSL/ADSL modem To set up the printer with a computer DSL/ADSL modem Case I Shared voice/fax line with answering machine Example of a parallel splitter Back view of the printer Appendix C Back of the printer Example of a parallel splitter Serial-type fax setup To test fax setup via the printer control panel Test fax setup Network setup Set up the printer for wireless communicationBefore you begin Set up the printer on your wireless network Set up the printer using the Wireless Setup WizardSet up the printer using WiFi Protected Setup WPS To connect the printer using the PIN Method To connect the printer using the Push Button MethodSet up the printer using the embedded web server EWS Change the connection type Guidelines for ensuring wireless network security Test the wireless connectionOverview of security settings Add hardware addresses to a wireless router MAC filtering Change basic network settings Other wireless security guidelinesGuidelines for reducing interference on a wireless network Change advanced network settings Reset network settings Uninstall and reinstall the HP software Toolbox Windows Printer management toolsHP Utility Mac OS Embedded web server To open the embedded web server How do I? Cartridge Problem Errors WindowsFax memory full Unable to communicate with printer Paper Mismatch Replace the ink cartridgeCartridge cradle cannot move Paper Jam Printer Offline Printer is out of paperPrinter Paused Document failed to print Printer supply upgrade Previously used ink cartridge installedPrinter supply upgrade successful Printer supply upgrade problem Use Setup cartridges Using Genuine HP Cartridges has its RewardsDo not use Setup cartridges New printhead ink alert Use color ink only? Problem with printer preparationIncompatible ink cartridges Ink sensor warning Automatic document feeder cover open Problem with ink system Index Page Page OCR Page Twain Page Page Podręcznik użytkownika