HP 6600 e- CZ155A#B1H instruction

example, you cannot use the printer for faxing if an extension phone is off the hook, or if you are using a computer dial-up modem to send email or access the Internet.

The printer is having problems sending and receiving faxes

Solution: Make sure the printer is turned on. Look at the display on the printer. If

the display is blank and the (Power button) light is not lit, the printer is turned off. Make sure the power cord is firmly connected to the printer and plugged into

a power outlet. Press the (Power) button to turn on the printer.

After turning on the printer, HP recommends you wait five minutes before sending or receiving a fax. The printer cannot send or receive faxes while it is initializing after being turned on.

Solution: If Fax to PC or Fax to Mac has been enabled, you might not be able to send or receive faxes if the fax memory is full (limited by printer memory).

Solution:

•Make sure you used the phone cord supplied in the box with the printer to connect to the telephone wall jack. One end of the phone cord should be connected to the port labeled 1-LINE on the back of the printer and the other end to your telephone wall jack, as shown in the illustration.

1

2

1Telephone wall jack

2Use the phone cord supplied in the box with the printer to connect to the "1-LINE" port

If the phone cord that came with the printer is not long enough, you can use a coupler to extend the length. You can purchase a coupler at an electronics

Solve fax problems

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HP 6600 e- CZ155A#B1H manual Printer is having problems sending and receiving faxes

Contents

Officejet Page HP Officejet 6600 e-All-in- One series Hewlett-Packard Company notices Safety informationAccessibility Copyright information Contents Scan CopyFax Work with ink cartridges Web Services Solve a problem Technical information HP supplies and accessories Network setup Additional fax setup Printer management tools Mobility AccessibilityGet started Visual Manage Power EcoConserve Printing Supplies Front view Understand the printer parts Back view Printing supplies area Overview of buttons and lights Use the printer control panel Change printer settings Control panel display iconsIcon Purpose Change the printer settings Select the modeTo select a different mode To change settings for a mode HP Digital Fax Fax to PC and Fax to Mac HP Digital SolutionsSelect print media Scan to Computer Recommended papers for printing and copying Recommended papers for photo printing Tips for selecting and using media To load an original on the scanner glass Load an original on the scanner glass To load an original in the ADF Load an original in the automatic document feeder ADF Load media Load standard-size mediaTo load standard-size media To load cards and photo paper Load envelopesLoad cards and photo paper To load envelopes To load custom-size media Load custom-size media Clean the scanner glass To clean the scanner glassMaintain the printer Clean the automatic document feeder Clean the exterior To clean the rollers or separator pad Update the printer Turn off the printer Print documents Print Print brochures Print documents WindowsPrint documents Mac OS Quality Normal or Best Print on envelopesPrint brochures Windows Print brochures Mac OS Print on envelopes Mac OS Print on envelopes Windows Print photos Print photos on photo paper WindowsPrint photos on photo paper Mac OS Print on special and custom-size paper Print on special or custom-size paper Mac OSQuality Best or Maximum dpi Set up custom sizes Mac OS Print borderless documentsSelect Manage Custom Sizes in the Paper Size pop-up menu Print borderless documents Mac OS Print borderless documents Windows Scan Scan an originalScan to a computer To scan using Webscan Scan using Webscan Mac OS Scanning documents as editable textTo scan documents as editable text Windows Make sure the text on the document is clear Make sure the scanner glass or ADF window is cleanGuidelines for scanning documents as editable text Make sure the document is loaded correctly Chapter To copy documents Change copy settingsCopy Copy documents To change copy settings for a single job Fax Send a faxSend a standard fax Send a standard fax from the computer To send a standard fax from the printer control panelTouch Start Black or Start Color To send a fax manually from an extension phone Send a fax manually from a phone Send a fax from memory Send a fax using monitor dialing Schedule a fax to send later Send a fax to multiple recipients Send a fax in Error Correction Mode Receive a fax Receive a fax manuallyTo receive a fax manually Reprint received faxes from memory Set up backup faxTo set backup fax from the printer control panel On Error Only Touch Poll to Receive Poll to receive a faxForward faxes to another number To reprint faxes in memory from the printer control panel Block unwanted fax numbers Touch Fax Setup, and then select Advanced Fax SetupSet the paper size for received faxes Set automatic reduction for incoming faxes Touch Add Numbers Add numbers to the junk fax listTo add a number to the junk fax list Touch Junk Fax Blocker Fax to PC and Fax to Mac requirements To set up Fax to PC WindowsPrint a Junk Fax Report To print a Junk Fax Report Set up speed-dial entries To set up group speed-dial entries Set up and change speed-dial entriesSet up and change group speed-dial entries To set up speed-dial entries Print a list of speed-dial entries Change fax settingsTouch Fax Setup, and then touch Speed Dial Setup Delete speed-dial entries Configure the fax header Set the answer mode Auto answerSet the number of rings before answering To change the answer ring pattern for distinctive ring Change the answer ring pattern for distinctive ringTo set the number of rings before answering Touch Rings to Answer Set the redial options Set the dial type Fax and digital phone services Set the fax sound volumeSet the fax speed Use reports Fax over Internet Protocol To include an image of the fax on the report To enable fax confirmationPrint fax confirmation reports Touch Fax Confirmation Print fax error reports Print and view the fax logClear the fax log Print the details of the last fax transaction Print a Caller ID ReportView the Call History Printer Apps Web ServicesWhat are Web Services? HP ePrint Set up Web Services Set up Web Services using the HP printer softwareSet up Web Services using the printer’s control panel Touch Enter Proxy Use Web ServicesSet up Web Services using the embedded web server Print using HP ePrint Manage Printer Apps Find the printer’s email addressTurn off HP ePrint Use Printer Apps Touch Remove Web Services Remove Web Services Work with ink cartridges Information on ink cartridges and the printheadRelated topics Check the estimated ink levels Print when one or more ink cartridges are depleted To replace the ink cartridges Replace the ink cartridges Usage information collection Store printing supplies To turn off usage information collection Solve a problem If you have a problem, follow these stepsHP support Obtain electronic support HP support by phoneBefore you call Telephone support numbers Phone support period XHPERXUJUDQDLV General troubleshooting tips and resources Solve printer problemsAfter the phone support period Printer is not responding nothing prints Printer shuts down unexpectedlyPrinter is making some unexpected noises Alignment fails Check the cable connections Solution 1 Use a lower print quality settingSolution 2 Check the ink levels Printer prints slowly Solution 3 Contact HP support Clean the printheadBlank or partial page printed Something on the page is missing or incorrect Placement of the text or graphics is wrong Print quality troubleshooting Check the page-orientation settingCheck the media size Solution 2 Check the ink levels Solution 4 Check the paper type Solution 3 Check the paper loaded in the input tray Solution 5 Check the print settings 6600 Solution 7 Contact HP support Printhead maintenance Information And Support section, click Clean Printheads To clean the printhead from the control panelTo clean the printhead from Toolbox Windows To clean the printhead from HP Utility Mac OS Solve paper-feed problems No copy came out Solve copy problems Copies are blank Documents are missing or fadedSize is reduced Copy defects are apparent Copy quality is poor Scanner did nothing Solve scan problemsPrinter prints half a page, then ejects the paper Paper mismatch Scan takes too long Part of the document did not scan or text is missingText cannot be edited Reload document and then restart job Error messages appearScanned image quality is poor Check the originals Scanned image is skewed crooked Image quality is better when printed Size is reduced Solve fax problemsScan defects are apparent Blank pages Fax test failed Fax Hardware Test failed Solution Phone Cord Connected to Correct Port on Fax test failed Back view of the printer Chapter Dial Tone Detection test failed Solution Display always shows Phone Off Hook Fax Line Condition test failed Solution Printer is having problems sending and receiving faxes Chapter Printer is having problems sending a manual fax Solution Printer cannot receive faxes, but can send faxes Solution Solve fax problems 111 Printer cannot send faxes, but can receive faxes Solution Color faxes do not print Fax tones are recorded on my answering machine SolutionPhone cord that came with my printer is not long enough To extend your phone cord Solve problems using Web Services and HP websites Solve problems using Web ServicesComputer cannot receive faxes Fax to PC and Fax to Mac Solve problems using HP websites Solve wireless problems Restart components of the wireless network Basic wireless troubleshootingAdvanced wireless troubleshooting Make sure the wireless 802.11 light is turned on To check a wireless connection Make sure your computer is connected to your networkMake sure that the printer is connected to your network Network Status Check to see if you can access the EWSTo access the EWS Make sure the printer is on the network Make sure the printer is online and ready After resolving the problems Configure your firewall software to work with the printer Check the computer Solve printer management problemsCheck your network setup Embedded web server cannot be opened Check the hardware connections Troubleshoot installation issuesHardware installation suggestions Check the printer IP address General network troubleshooting HP software installation suggestionsSolve network problems Verify installation preliminaries Understand the Printer Status Report To reset the printers network settings To print the Printer Status Report Understand the network configuration Understand the network configuration Clear jams Clear paper jamsTo clear a jam inside the printer Clear jams 129 To clear a paper jam in the automatic document feeder Avoid paper jams Technical information Warranty information HP product Duration of limited warranty Hewlett-Packard limited warranty statement Ink cartridge warranty information Printer specifications Physical specificationsProduct features and capacities Processor and memory specifications Network protocol specificationsSystem requirements Embedded web server specifications Media specificationsUnderstand specifications for supported media Media size Input tray EnvelopesCards Other media Photo media Set minimum margins Tray Type Weight Capacity Print specifications Copy specificationsFax specifications HP ePrint Scan specificationsWeb Services specifications Printer Apps HP website specifications Environmental specifications Electrical specificationsAcoustic emission specifications Regulatory Model Number Regulatory information FCC statement FCC statement Gloss of housing of peripheral devices for Germany LED indicator statement Regulatory information 147 Hinweis für Benutzer des deutschen Telefonnetzwerks Australia wired fax statement Products with wireless LAN devices European Union Regulatory NoticeFrance Exposure to radio frequency radiation Regulatory information for wireless products Regulatory information 151 Environmental product stewardship program Environmental product stewardship program 153 Power consumption Chemical Substances Battery informationBattery disposal in Taiwan European Union Battery Directive EU battery directive Appendix a Third-party licenses LICENSE.openssl--openssl Technical information Third-party licenses 159 Appendix a Page Page Page Appendix a Technical information Ink cartridges HP supplies and accessoriesOrder printing supplies online Supplies HP media Set up faxing parallel phone systems Additional fax setup USA Select the correct fax setup for your home or office DSL PBX Case a Separate fax line no voice calls received To set up the printer with a separate fax line Case B Set up the printer with DSL To set up the printer with DSL To set up the printer with a distinctive ring service Case D Fax with a distinctive ring service on the same line Case E Shared voice/fax line Case F Shared voice/fax line with voice mail To set up the printer with a shared voice/fax line To set up the printer with voice mail To set up the printer with a computer dial-up modem Set up the printer with a computer dial-up modem Set up the printer with a computer DSL/ADSL modem To set up the printer with a computer DSL/ADSL modem Case H Shared voice/fax line with computer modemShared voice/fax with computer dial-up modem Example of a parallel splitter Shared voice/fax with computer DSL/ADSL modem To set up the printer with a computer DSL/ADSL modem Case I Shared voice/fax line with answering machine Example of a parallel splitter Back view of the printer Appendix C Back of the printer Example of a parallel splitter Serial-type fax setup To test fax setup via the printer control panel Test fax setup Network setup Set up the printer for wireless communicationBefore you begin Set up the printer on your wireless network Set up the printer using the Wireless Setup WizardSet up the printer using WiFi Protected Setup WPS Change the connection type To connect the printer using the Push Button MethodTo connect the printer using the PIN Method Set up the printer using the embedded web server EWS Add hardware addresses to a wireless router MAC filtering Test the wireless connectionGuidelines for ensuring wireless network security Overview of security settings Change basic network settings Other wireless security guidelinesGuidelines for reducing interference on a wireless network Change advanced network settings Reset network settings Uninstall and reinstall the HP software Embedded web server Printer management toolsToolbox Windows HP Utility Mac OS To open the embedded web server How do I? Unable to communicate with printer Errors WindowsCartridge Problem Fax memory full Paper Jam Replace the ink cartridgePaper Mismatch Cartridge cradle cannot move Document failed to print Printer is out of paperPrinter Offline Printer Paused Printer supply upgrade problem Previously used ink cartridge installedPrinter supply upgrade Printer supply upgrade successful New printhead ink alert Using Genuine HP Cartridges has its RewardsUse Setup cartridges Do not use Setup cartridges Ink sensor warning Problem with printer preparationUse color ink only? Incompatible ink cartridges Automatic document feeder cover open Problem with ink system Index Page Page OCR Page Twain Page Page Podręcznik użytkownika