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6600 e- CZ155A#B1H
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Appendix a Technical information
Models:
6600
6600 e- CZ155A#B1H
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Troubleshooting
Specification
Error codes
On Error Only
LED indicator statement
Solve wireless problems
Warranty
Maintenance
Configure the fax header
Solve a problem
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Appendix A
164 Technical information
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Contents
Officejet
Page
HP Officejet 6600 e-All-in- One series
Safety information
Accessibility
Copyright information
Hewlett-Packard Company notices
Contents
Scan
Copy
Fax
Web Services
Work with ink cartridges
Solve a problem
Technical information
HP supplies and accessories
Additional fax setup
Network setup
Printer management tools
Accessibility
Get started
Visual
Mobility
Manage Power
Eco
Conserve Printing Supplies
Understand the printer parts
Front view
Printing supplies area
Back view
Use the printer control panel
Overview of buttons and lights
Change printer settings
Control panel display icons
Icon Purpose
Select the mode
To select a different mode
To change settings for a mode
Change the printer settings
HP Digital Solutions
Select print media
Scan to Computer
HP Digital Fax Fax to PC and Fax to Mac
Recommended papers for printing and copying
Tips for selecting and using media
Recommended papers for photo printing
Load an original on the scanner glass
To load an original on the scanner glass
Load an original in the automatic document feeder ADF
To load an original in the ADF
Load media
Load standard-size media
To load standard-size media
Load envelopes
Load cards and photo paper
To load envelopes
To load cards and photo paper
Load custom-size media
To load custom-size media
Clean the scanner glass
To clean the scanner glass
Maintain the printer
Clean the exterior
Clean the automatic document feeder
Update the printer
To clean the rollers or separator pad
Turn off the printer
Print
Print documents
Print brochures
Print documents Windows
Print documents Mac OS
Print on envelopes
Print brochures Windows
Print brochures Mac OS
Quality Normal or Best
Print on envelopes Windows
Print on envelopes Mac OS
Print photos
Print photos on photo paper Windows
Print photos on photo paper Mac OS
Print on special and custom-size paper
Print on special or custom-size paper Mac OS
Quality Best or Maximum dpi
Set up custom sizes Mac OS
Print borderless documents
Select Manage Custom Sizes in the Paper Size pop-up menu
Print borderless documents Windows
Print borderless documents Mac OS
Scan
Scan an original
Scan to a computer
Scan using Webscan
To scan using Webscan
Scanning documents as editable text
To scan documents as editable text
Windows
Mac OS
Make sure the scanner glass or ADF window is clean
Guidelines for scanning documents as editable text
Make sure the document is loaded correctly
Make sure the text on the document is clear
Chapter
Change copy settings
Copy
Copy documents
To copy documents
To change copy settings for a single job
Fax
Send a fax
Send a standard fax
Send a standard fax from the computer
To send a standard fax from the printer control panel
Touch Start Black or Start Color
Send a fax manually from a phone
To send a fax manually from an extension phone
Send a fax using monitor dialing
Send a fax from memory
Schedule a fax to send later
Send a fax in Error Correction Mode
Send a fax to multiple recipients
Receive a fax
Receive a fax manually
To receive a fax manually
Set up backup fax
To set backup fax from the printer control panel
On Error Only
Reprint received faxes from memory
Poll to receive a fax
Forward faxes to another number
To reprint faxes in memory from the printer control panel
Touch Poll to Receive
Touch Fax Setup, and then select Advanced Fax Setup
Set the paper size for received faxes
Set automatic reduction for incoming faxes
Block unwanted fax numbers
Add numbers to the junk fax list
To add a number to the junk fax list
Touch Junk Fax Blocker
Touch Add Numbers
To set up Fax to PC Windows
Print a Junk Fax Report
To print a Junk Fax Report
Fax to PC and Fax to Mac requirements
Set up speed-dial entries
Set up and change speed-dial entries
Set up and change group speed-dial entries
To set up speed-dial entries
To set up group speed-dial entries
Change fax settings
Touch Fax Setup, and then touch Speed Dial Setup
Delete speed-dial entries
Print a list of speed-dial entries
Configure the fax header
Set the answer mode Auto answer
Set the number of rings before answering
Change the answer ring pattern for distinctive ring
To set the number of rings before answering
Touch Rings to Answer
To change the answer ring pattern for distinctive ring
Set the dial type
Set the redial options
Fax and digital phone services
Set the fax sound volume
Set the fax speed
Fax over Internet Protocol
Use reports
To enable fax confirmation
Print fax confirmation reports
Touch Fax Confirmation
To include an image of the fax on the report
Print fax error reports
Print and view the fax log
Clear the fax log
Print the details of the last fax transaction
Print a Caller ID Report
View the Call History
Web Services
What are Web Services?
HP ePrint
Printer Apps
Set up Web Services
Set up Web Services using the HP printer software
Set up Web Services using the printer’s control panel
Use Web Services
Set up Web Services using the embedded web server
Print using HP ePrint
Touch Enter Proxy
Find the printer’s email address
Turn off HP ePrint
Use Printer Apps
Manage Printer Apps
Remove Web Services
Touch Remove Web Services
Work with ink cartridges
Information on ink cartridges and the printhead
Related topics
Print when one or more ink cartridges are depleted
Check the estimated ink levels
Replace the ink cartridges
To replace the ink cartridges
Store printing supplies
Usage information collection
To turn off usage information collection
Solve a problem
If you have a problem, follow these steps
HP support
Obtain electronic support
HP support by phone
Before you call
Phone support period
Telephone support numbers
XHPERXUJUDQDLV
General troubleshooting tips and resources
Solve printer problems
After the phone support period
Printer shuts down unexpectedly
Printer is making some unexpected noises
Alignment fails
Printer is not responding nothing prints
Solution 1 Use a lower print quality setting
Solution 2 Check the ink levels
Printer prints slowly
Check the cable connections
Solution 3 Contact HP support
Clean the printhead
Blank or partial page printed
Placement of the text or graphics is wrong
Something on the page is missing or incorrect
Print quality troubleshooting
Check the page-orientation setting
Check the media size
Solution 2 Check the ink levels
Solution 3 Check the paper loaded in the input tray
Solution 4 Check the paper type
Solution 5 Check the print settings
6600
Printhead maintenance
Solution 7 Contact HP support
To clean the printhead from the control panel
To clean the printhead from Toolbox Windows
To clean the printhead from HP Utility Mac OS
Information And Support section, click Clean Printheads
Solve paper-feed problems
Solve copy problems
No copy came out
Copies are blank
Documents are missing or faded
Size is reduced
Copy quality is poor
Copy defects are apparent
Solve scan problems
Printer prints half a page, then ejects the paper
Paper mismatch
Scanner did nothing
Scan takes too long
Part of the document did not scan or text is missing
Text cannot be edited
Error messages appear
Scanned image quality is poor
Check the originals
Reload document and then restart job
Image quality is better when printed
Scanned image is skewed crooked
Solve fax problems
Scan defects are apparent
Blank pages
Size is reduced
Fax Hardware Test failed Solution
Fax test failed
Phone Cord Connected to Correct Port on Fax test failed
Back view of the printer
Chapter
Dial Tone Detection test failed Solution
Fax Line Condition test failed Solution
Display always shows Phone Off Hook
Printer is having problems sending and receiving faxes
Chapter
Printer is having problems sending a manual fax Solution
Printer cannot receive faxes, but can send faxes Solution
Solve fax problems 111
Printer cannot send faxes, but can receive faxes Solution
Fax tones are recorded on my answering machine Solution
Phone cord that came with my printer is not long enough
To extend your phone cord
Color faxes do not print
Solve problems using Web Services and HP websites
Solve problems using Web Services
Computer cannot receive faxes Fax to PC and Fax to Mac
Solve wireless problems
Solve problems using HP websites
Basic wireless troubleshooting
Advanced wireless troubleshooting
Make sure the wireless 802.11 light is turned on
Restart components of the wireless network
To check a wireless connection
Make sure your computer is connected to your network
Make sure that the printer is connected to your network
Check to see if you can access the EWS
To access the EWS
Make sure the printer is on the network
Network Status
Make sure the printer is online and ready
After resolving the problems
Configure your firewall software to work with the printer
Solve printer management problems
Check your network setup
Embedded web server cannot be opened
Check the computer
Troubleshoot installation issues
Hardware installation suggestions
Check the printer IP address
Check the hardware connections
HP software installation suggestions
Solve network problems
Verify installation preliminaries
General network troubleshooting
To reset the printers network settings
Understand the Printer Status Report
Understand the network configuration
To print the Printer Status Report
Understand the network configuration
Clear jams
Clear paper jams
To clear a jam inside the printer
Clear jams 129
To clear a paper jam in the automatic document feeder
Avoid paper jams
Warranty information
Technical information
Hewlett-Packard limited warranty statement
HP product Duration of limited warranty
Ink cartridge warranty information
Printer specifications
Physical specifications
Product features and capacities
Processor and memory specifications
Network protocol specifications
System requirements
Embedded web server specifications
Media specifications
Understand specifications for supported media
Media size Input tray
Envelopes
Cards
Photo media
Other media
Tray Type Weight Capacity
Set minimum margins
Print specifications
Copy specifications
Fax specifications
Scan specifications
Web Services specifications
Printer Apps HP website specifications
HP ePrint
Environmental specifications
Electrical specifications
Acoustic emission specifications
Regulatory information
Regulatory Model Number
FCC statement
FCC statement
LED indicator statement
Gloss of housing of peripheral devices for Germany
Regulatory information 147
Australia wired fax statement
Hinweis für Benutzer des deutschen Telefonnetzwerks
Products with wireless LAN devices
European Union Regulatory Notice
France
Regulatory information for wireless products
Exposure to radio frequency radiation
Regulatory information 151
Environmental product stewardship program
Environmental product stewardship program 153
Power consumption
Chemical Substances Battery information
Battery disposal in Taiwan
EU battery directive
European Union Battery Directive
Appendix a
Third-party licenses
LICENSE.openssl--openssl Technical information
Third-party licenses 159
Appendix a
Page
Page
Page
Appendix a Technical information
HP supplies and accessories
Order printing supplies online
Supplies
Ink cartridges
HP media
Additional fax setup
Set up faxing parallel phone systems
Select the correct fax setup for your home or office
USA
DSL PBX
Case a Separate fax line no voice calls received
Case B Set up the printer with DSL
To set up the printer with a separate fax line
To set up the printer with DSL
Case D Fax with a distinctive ring service on the same line
To set up the printer with a distinctive ring service
Case E Shared voice/fax line
To set up the printer with a shared voice/fax line
Case F Shared voice/fax line with voice mail
To set up the printer with voice mail
Set up the printer with a computer dial-up modem
To set up the printer with a computer dial-up modem
Set up the printer with a computer DSL/ADSL modem
To set up the printer with a computer DSL/ADSL modem
Case H Shared voice/fax line with computer modem
Shared voice/fax with computer dial-up modem
Example of a parallel splitter
Shared voice/fax with computer DSL/ADSL modem
To set up the printer with a computer DSL/ADSL modem
Case I Shared voice/fax line with answering machine
Example of a parallel splitter
Back view of the printer
Appendix C
Back of the printer
Example of a parallel splitter
Serial-type fax setup
Test fax setup
To test fax setup via the printer control panel
Network setup
Set up the printer for wireless communication
Before you begin
Set up the printer on your wireless network
Set up the printer using the Wireless Setup Wizard
Set up the printer using WiFi Protected Setup WPS
To connect the printer using the Push Button Method
To connect the printer using the PIN Method
Set up the printer using the embedded web server EWS
Change the connection type
Test the wireless connection
Guidelines for ensuring wireless network security
Overview of security settings
Add hardware addresses to a wireless router MAC filtering
Change basic network settings
Other wireless security guidelines
Guidelines for reducing interference on a wireless network
Change advanced network settings
Uninstall and reinstall the HP software
Reset network settings
Printer management tools
Toolbox Windows
HP Utility Mac OS
Embedded web server
To open the embedded web server
How do I?
Errors Windows
Cartridge Problem
Fax memory full
Unable to communicate with printer
Replace the ink cartridge
Paper Mismatch
Cartridge cradle cannot move
Paper Jam
Printer is out of paper
Printer Offline
Printer Paused
Document failed to print
Previously used ink cartridge installed
Printer supply upgrade
Printer supply upgrade successful
Printer supply upgrade problem
Using Genuine HP Cartridges has its Rewards
Use Setup cartridges
Do not use Setup cartridges
New printhead ink alert
Problem with printer preparation
Use color ink only?
Incompatible ink cartridges
Ink sensor warning
Problem with ink system
Automatic document feeder cover open
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