Chapter 5. Recovery overview
This section provides information about the recovery solutions.
Refreshing your tablet
If your tablet does not perform well and the problem might be caused by a recently installed program, you can refresh your tablet without losing your personal files or changing your settings.
Attention: If you refresh your tablet, the programs that came with your tablet and the programs that you installed from Windows Store will be reinstalled, but all other programs will be removed.
To refresh your tablet, do the following:
1.Swipe in from the right edge of the screen to display the charms.
2.Tap Settings ➙ Change PC settings.
3.In the navigation panel, tap General.
4.In the Refresh your PC without affecting your files section, click Get started.
Resetting your tablet to the factory default settings
You can reset your tablet to the factory default settings. Resetting the tablet will reinstall the operating system, and reinstall all the programs and settings that came with your tablet.
Attention: If you reset your tablet, all your personal files and settings will be deleted. To avoid data loss, make a backup copy of all the data that you want to keep.
To reset your tablet, do the following:
1.Swipe in from the right edge of the screen to display the charms.
2.Tap Settings ➙ Change PC settings.
3.In the navigation panel, tap General.
4.In the Remove everything and reinstall Windows section, tap Get started.
For more information, see the Windows Help and Support program.
Advanced startup options
Advanced startup options enable you to change the startup settings of your Windows operating system, start the tablet from an external device, or restore the Windows operating system from a system image.
To use the advanced startup options, do the following:
1.Swipe in from the right edge of the screen to display the charms.
2.Tap Settings ➙ Change PC settings.
3.In the navigation panel, tap General.
4.In the Advanced startup section, tap Restart now ➙ Troubleshoot ➙ Advanced options.
5.Restart your tablet following the instructions on the screen.
For more details about the recovery solutions provided on tablets preinstalled with the Windows 8 operating system, refer to the help information system of the Windows 8 operating system.
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