Chapter5.Diagnostics
Diagnosticprogramsareusedtotesthardwarecomponentsofyourcomputerandr eport
operating-system-controlledsettingsthatcancausehardwarefailures.Therearetwoprogramspreinstalled
onyourcomputertohelpyoudiagnosecomputerproblems:
•LenovoThinkVantageT oolboxorLenovoSystemToolbox,dependingonyouroperatingsystem(used
whenyouarerunningtheWindowsoperatingsystem)
•PC-DoctorforRescueandRecovery(usedwhenyourWindowsoperatingsystemdoesnotstart)
Notes:
1.YoucanalsodownloadthePC-DoctorforDOSdiagnosticprogramfrom:
http://www.lenovo.com/support.See“PC-DoctorforDOS”onpage36fordetailedinformation.
2.Ifyouareunabletoisolateandrepairtheproblemyourselfafterrunningthediagnosticprograms,
saveandprinttheloglescreatedbythediagnosticprograms.Y ouwillneedthelogleswhenyou
speaktoaLenovotechnicalsupportrepresentative.

LenovoThinkVantageT oolbox

Note:TheLenovoThinkVantageToolboxprogramisonlyavailableoncomputerspreinstalledwithWindows
7fromLenovo.
TheLenovoThinkVantageT oolboxprogramhelpsyoumaintainyourcomputer,improvecomputingsecurity,
diagnosecomputerproblems,getfamiliarwiththeinnovativetechnologiesprovidedbyLenovo,andget
moreinformationaboutyourcomputer.YoucanusetheDiagnosticsfeatureoftheL enovoThinkVantage
Toolboxprogramtotestdevices,diagnoseproblems,createbootablediagnosticmedia,updatesystem
drivers,andreviewsysteminformation.
TodiagnosethecomputerproblemsbyusingtheLenovoThinkVantageToolboxprogram,clickStart®All
Programs®LenovoThinkVantageTools®SystemHealthandDiagnostics®Diagnostics.Follow
theinstructionsonthescreen.
ForadditionalinformationaboutrunningtheLenovoThinkVantageT oolboxprogram,refertotheLenovo
ThinkVantageT oolboxhelpsystem.

LenovoSystemT oolbox

Note:TheLenovoSystemToolboxprogramisonlyavailableoncomputerspreinstalledwithWindowsVista
orWindowsXPfromLenovo.
TheLenovoSystemToolbo xprogr amisadiagnosticprogramthatworksthroughtheWindowsoperating
systemandenablesyoutoviewsymptomsandsolutionsforcomputerproblems,accesstheLenovo
troubleshootingcenter ,updatesystemdrivers,andreviewsysteminformation.
ToruntheLenovoSystemT oolboxprogr am,clickStart®AllPrograms®LenovoServices®Lenovo
SystemT oolbox.F ollowtheinstructionsonthescreen.ForadditionalinformationaboutrunningtheLenovo
SystemT oolboxprogram,refertotheLenovoSystemToolboxhelpsystem.
TheLenovoSystemToolboxprogramalsohasproblemdeterminationaidsthatdeterminesoftwareand
usageproblems.
©CopyrightLenovo2009,201135