Chapter3.Recoveryinformation
ThischapterprovidesinformationabouttherecoverysolutionsprovidedbyLenovo.
Thischaptercontainsthefollowingtopics:
•“Creatingandusingrecoverymedia”onpage45
•“Performingbackupandrecoveryoperations”onpage46
•“UsingtheRescueandRecoveryworkspace”onpage47
•“Creatingandusingarescuemedium”onpage48
•“Installingorreinstallingdevicedrivers”onpage49
•“Solvingrecoveryproblems”onpage50
Notes:
1.TherecoveryinformationinthischapteronlyappliestothecomputersthathavetheRescueand
RecoveryprogramortheProductRecoveryprograminstalled.IftheEnhancedBackupandRestore
iconintheLenovoThinkVantageToolsprogramisdimmed,itindicatesthatyouneedtoinstall
theRescueandRecoveryprogrammanuallybeforeenablingitsfeatures.ToinstalltheRescueand
Recoveryprogram,dothefollowing:
a.ClickStart➙AllPrograms➙LenovoThinkVantageTools,anddouble-clickEnhancedBackup
andRestore.
b.Followtheinstructionsonthescreen.
c.Whentheinstallationprocesscompletes,theEnhancedBackupandRestoreiconisactivated.
2.Thereareavarietyofmethodstochoosefromwhenconsideringhowtorecoverintheeventofa
software-orhardware-relatedproblem.Somemethodsvarydependingonthetypeofyouroperating
system.
3.Theproductontherecoverymediamaybeusedonlyforthefollowingpurposes:
•Restoretheproductpreinstalledonyourcomputer
•Reinstalltheproduct
•ModifytheproductusingtheAdditionalFiles

Creatingandusingrecoverymedia

Youcanuserecoverymediatorestoretheharddiskdrivetothefactorydefaultsettings.Recoverymedia
areusefulifyoutransferthecomputertoanotherarea,sellthecomputer,recyclethecomputer,orputthe
computerinanoperationalstateafterallothermethodsofrecoveryhavefailed.Asaprecautionarymeasure,
itisimportanttocreaterecoverymediaasearlyaspossible.
Note:Therecoveryoper ationsyoucanperformusingrecoverymediavarydependingontheoperating
systemfromwhichtherecoverymediawerecreated.Therecoverymediamightcontainabootmedium
andadatamedium.Y ourMicrosoftWindowslicensepermitsyoutocreat eonlyonedatamedium,soitis
importantthatyoustoretherecoverymediainasafeplaceafteryouhavemadethem.

Creatingrecoverymedia

Thissectionprovidesinstructionsonhowtocr eaterecoverymediaondifferentoperatingsystems.
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