Troubleshooting

If you have a problem setting up or using your monitor, you might be able to solve it yourself. Before calling your dealer or Lenovo, try the suggested actions that are appropriate to your problem.

Table 3-2. Troubleshooting

Problem

Possible cause

Suggested action

Reference

 

 

 

 

 

The words "Out

The system is set to a

.

If you are replacing an old monitor,

"Selecting a

of Range" are

display mode which is

 

reconnect it and adjust the display

supported

shown on the

not supported by the

 

mode to within the specified range

display

screen, and the

monitor.

.

for your new monitor.

mode" on

power indicator

 

 

If using a Windows system, restart

page 2-6

is flashing green.

 

 

 

the system in safe mode, then select

 

 

 

 

 

a supported display mode for your

 

 

 

 

.

computer.

 

 

 

 

If these options do not work,

 

 

 

 

 

contact the Support Center.

 

 

 

 

 

The image

The video signal cable is

Be sure the signal cable is firmly

"Connecting

quality is

not connected with the

plugged into the system and monitor.

and turning

unacceptable.

monitor or system

 

 

on your

 

completely.

 

 

monitor" on

 

 

 

 

 

Page 1-4

 

 

 

 

 

The color settings may

Select another color setting from the

"Adjusting

 

be incorrect.

OSD menu.

your monitor

 

 

 

 

 

image" on

 

 

 

 

 

page 2-3

 

 

 

 

 

The automatic image

Perform automatic image setup.

"Adjusting

 

setup function was not

 

 

your monitor

 

performed.

 

 

image"" on

 

 

 

 

 

page 2-3

The power

.

The monitors power

. Be sure the power cord is connected

"Connecting

indicator is not

 

switch is not switched

 

properly.

and turning

lit and there is

 

on.

. Be sure the outlet has power.

on your

no image.

.

The power cord is

.

Power on the monitor.

monitor" on

 

 

loose or

.

Try using another power cord.

Page 1-4

 

.

disconnected.

.

Try using another electrical outlet.

 

 

There is no power at

 

 

 

 

 

the outlet.

 

 

 

 

 

 

 

 

 

Chapter 3. Reference information

3-3

Page 24
Image 24
Lenovo 5047HC2 manual 2. Troubleshooting, Problem, Possible cause, Suggested action, Reference