Solving Problems

Follow these tips when troubleshooting your computer:

If you added or removed a part before the problem started, review the installation procedures to ensure that the part is correctly installed.

If a peripheral device does not work, ensure that the device is properly connected.

If an error message appears on the screen, write down the exact message.

This message may help support personnel diagnose and fix the problem(s).

If an error message occurs in a program, see the Help document of this program.

Troubleshooting Display Problems

Problem: Blank screen or no image is displayed on the monitor.

Troubleshooting and problem resolution:

1.Make sure the power cord is plugged into your computer and a functioning power outlet.

2.Unplug the power cord and plug the power cord back in securely and restart the computer.

3.If the LCD screen has a LCD On/Off button, check that the LCD screen has been turned on.

If still cannot solve the problem, contact Lenovo Customer Service.

Problem: You need to change the display property settings.

Setting display background and icon properties:

1.Right-click the desktop anywhere except over an icon, then select Personalize from the pop-up menu.

2.From here, select the appropriate options to:

Change the desktop background

Select a screen saver

Select Windows color options for borders and taskbar

Select a themes

3.Right-click the desktop anywhere except over an icon, then select Screen resolution from the pop-up menu to change the appearance.

32User Guide

Page 37
Image 37
Lenovo 57315616 manual Solving Problems, Troubleshooting Display Problems