Lenovo 59RF0176 manual Hard disk drive problem, Startup problem, Backup problem, Other problems

Chapter 4. Troubleshooting

The computer does not	• The surge protector in the battery might be active. Turn off
operate with a fully charged	the computer for one minute to reset the protector; then turn
battery.	on the computer again.
A hard disk drive problem
The hard disk drive does not	• In the Boot menu in BIOS setup utility, make sure that the
work.	hard disk drive is included in the EFI/Boot device priority
	correctly.

A startup problem

The Microsoft® Windows operating system does not start.

A backup problem

Backup cannot be made.

•Use the OneKey Recovery system to restore the system partition to its original status or a previously created back- up point. For details about the OneKey Recovery system, see “Lenovo OneKey Recovery system” on page 23.

•You are not currently using a Windows operating system.

•There is not enough space to store the backed-up data. You will need to free more space on the destination device.

Other problems

Your computer does not	• To turn off your computer, press and hold the power button
respond.	for 4 seconds or more. If the computer still does not
	respond, remove the AC adapter.
	• Your computer might lock when it enters sleep mode
	during a communication operation. Disable the sleep timer
	when you are working on the network.

The computer does not start from a device you want.

•See the Boot menu of the BIOS setup utility. Make sure that the EFI/Boot device priority in the BIOS setup utility is set so that the computer starts from the device you want.

•Press the Novo button when the computer is powered off and select Boot Device Menu. Then select the device you want the computer to start from.

The connected external	• Do not connect or disconnect any external device cables
device does not work.	other than USB while the computer power is on; otherwise,
	you might damage your computer.
	• When using a high power consumption external devices
	such as an external USB optical disk drive, use external
	device power adapter. Otherwise, the device may not be
	recognized, or system shut down may result.

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