Chapter 7. Troubleshooting and
diagnostics . . . . . . . . . . . . .53

Basic troubleshooting . . . . . . . . . . .53

Diagnostic programs . . . . . . . . . . .54

PC-Doctor for Windows . . . . . . . . .55

PC-Doctor for DOS . . . . . . . . . . .55

PC-Doctor for Windows PE . . . . . . . .57

Cleaning the mouse . . . . . . . . . . .57

Optical mouse . . . . . . . . . . . .57

Non-optical mouse . . . . . . . . . . .57

Chapter 8. Getting information, help,
and service . . . . . . . . . . . . .59

Information resources . . . . . . . . . . .59

Online Books folder . . . . . . . . . .59

ThinkVantage Productivity Center . . . . . .59

Access Help . . . . . . . . . . . . .60

Safety and warranty . . . . . . . . . .60

www.lenovo.com . . . . . . . . . . .60

Help and service . . . . . . . . . . . .60

Using the documentation and diagnostic

programs . . . . . . . . . . . . . .61

Calling for service . . . . . . . . . . .61

Using other services . . . . . . . . . .62

Purchasing additional services . . . . . . .62

Appendix A. Manual modem
commands . . . . . . . . . . . . .63

Basic AT commands . . . . . . . . . . .63

Extended AT commands . . . . . . . . . .65

MNP/V.42/V.42bis/V.44 commands . . . . . .66

Fax Class 1 commands . . . . . . . . . .67

Fax Class 2 commands . . . . . . . . . .67

Voice commands . . . . . . . . . . . . .68

Appendix B. Notices . . . . . . . . .71

Television output notice . . . . . . . . . .72

Trademarks . . . . . . . . . . . . . .72

Index . . . . . . . . . . . . . . .73
iv User Guide