Chapter 8. Getting information, help, and service
If you need help, service, or technical assistance or just want more information about products manufactured by Lenovo, you will find a wide variety of sources available from Lenovo to assist you.
Information resources
This section provides information on how to access useful resources relating to your computing needs.
Online Books folder
The Online Books folder provides publications to help you set up and use your computer. The Online Books folder is preinstalled on your computer and requires no Internet access to view the publications. In addition to this User Guide you are reading, the Hardware Replacement Guide is also available in the Online Books folder.
The Hardware Replacement Guide provides
To view a publication, open the Start menu from the Windows desktop, select All Programs, select Online Books, and click Online Books.
Notes:
1.These publications are in Portable Document Format (PDF) format, which requires Adobe Acrobat Reader to be installed. If Adobe Acrobat Reader has not yet been installed on your computer, a message will appear when you attempt to view the PDF file and you will be guided through the Adobe Acrobat Reader installation.
2.The publications that are preinstalled on your computer are available in other languages on the Lenovo Support Web site at http://www.lenovo.com/ support/.
3.If you want to install a different language version of Adobe Acrobat Reader than the version provided on your computer, go to the Adobe Web site at http://www.adobe.com and download the version you want to use.
ThinkVantage Productivity Center
The ThinkVantage Productivity Center program guides you to a host of information sources and tools designed to make computing simpler and more secure while helping to reduce costs and increase productivity. The ThinkVantage Productivity Center program helps you set up, understand, and enhance your computer.
The ThinkVantage Productivity Center program provides information about your computer and easy access to various technologies, such as:
vThe Rescue and Recovery program
vProductivity Center
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