Chapter 5. Troubleshooting

Other problems

Your computer does not respond.

The computer does not start from a device you want.

The connected external device does not work.

•To turn off your computer, press and hold the power button for 4 seconds or more. If the computer still does not respond, remove the AC adapter and the battery.

•Your computer might lock when it enters sleep mode during a communication operation. Disable the sleep timer when you are working on the network.

•See the Boot menu of the BIOS setup utility. Make sure that the Boot Priority Order in the BIOS setup utility is set so that the computer starts from the device you want.

•Also make sure that the device from which the computer starts is enabled. In the Boot menu in the BIOS setup utility, make sure that the device is included in the Boot Priority Order list.

•Press F12 when the Lenovo logo appears on the screen while the computer is starting up to select the device you want the computer starts from.

•Do not connect or disconnect any external device cables other than USB while the computer power is on; otherwise, you might damage your computer.

•When using a high power consumption external devices such as an external USB optical disk drive, use external device power adapter. Otherwise, the device may not be recognized, or system shut down may result.

For more technical support, please visit consumer product website http://consumersupport.lenovo.com.

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Lenovo V470, B470 manual Troubleshooting Other problems
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B470, V470 specifications

The Lenovo V470 and B470 laptops are part of Lenovo's series targeted at small and medium-sized businesses, offering a blend of performance, reliability, and essential features for everyday computing tasks. These laptops are particularly known for their balance of power and portability, making them suitable for professionals and students alike.

The Lenovo V470 features a sleek design with a durable finish, combining aesthetics with functionality. It is equipped with Intel's Core i-series processors, providing robust performance for multitasking and running demanding applications. The laptop comes with various memory options, typically ranging from 4GB to 8GB of DDR3 RAM, which can be further upgraded for those who need enhanced performance.

One standout feature of the V470 is its 14-inch display, available in both HD (1366x768) and HD+ (1600x900) resolutions. This means users will enjoy vibrant visuals and clear text, making it ideal for watching videos, reading documents, and browsing the web. Moreover, the anti-glare coating ensures that users can work comfortably in different lighting conditions without straining their eyes.

On the other hand, the Lenovo B470 offers similar features but targets a slightly different user base. It emphasizes affordability while not compromising too much on performance. The B470 also features Intel's processors, along with customizable options for RAM and storage, allowing users to configure the laptop according to their specific needs.

Both models come with essential connectivity options, including USB 3.0 ports, HDMI, and VGA outputs, which facilitate easy connections to peripherals and external displays. Bluetooth and Wi-Fi support ensures that users can easily connect to networks and other devices wirelessly.

Security is also a crucial aspect for both laptops, as they often include features like a fingerprint reader and Lenovo's password manager, which help protect sensitive information. Additionally, Lenovo’s OneKey Rescue System allows for easy system recovery in case of any software issues.

Both the V470 and B470 are designed to provide a reliable computing experience, making them excellent choices for users looking for dependable performance without breaking the bank. With their balance of performance, portability, and security features, these laptops cater to a multitude of professional and academic needs in today's fast-paced environment.
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