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Lenovo B470, V470 manual Troubleshooting, Frequently asked questions

Models: B470 V470

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Chapter 5. Troubleshooting

Frequently asked questions -----------------------------------------------------------------------------------

This section lists frequently asked questions and tells where you can find detailed answers. For details about each publication included in the package with your computer, see Lenovo V470/V570/B470/ B570 Setup Poster.

What safety precautions should I follow when using my computer?

See “Chapter 1. Important safety information” of Lenovo Safety and General Information Guide.

How can I prevent problems with my computer?

See “Chapter 2. Use and care Information” of Lenovo Safety and General Information Guide.

What are the main hardware features of my new computer?

More information can be found in Chapter 1 and 2.

Where can I find the detailed specifications for my computer?

See http://consumersupport.lenovo.com.

I need to upgrade a device or I need to replace one of the following: the hard disk drive, memory, or the keyboard.

See “Appendix A. CRU instructions” on page 40 of this guide.

Where are the recovery discs?

Your computer did not come with a recovery disc. For an explanation of the alternative recovery methods offered by Lenovo, see “Chapter 4. OneKey Rescue system” on page 33.

How can I contact the customer support center?

See " Chapter 3. Getting help and service" of Lenovo Safety and General Information Guide.

Where can I find warranty information?

For the warranty applicable to your computer, including the warranty period and type of warranty service, see “Appendix B. Lenovo limited warranty” on page 49.

How can I install the device drivers?

A compatible device driver is a requirement to ensure correct operation and performance of each component in your computer. If your computer is pre-installed with an operating system, Lenovo provides all drivers that you need in your hard disk.

What can I do if the backup process fails?

If you can start the backup feature without a problem, but it fails during the backup process, please try the following steps:

1Close other applications, then restart the backup process.

2Check if the destination media is damaged, try to select another path and then try again.

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Lenovo B470, V470 manual Troubleshooting, Frequently asked questions
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B470, V470 specifications

The Lenovo V470 and B470 laptops are part of Lenovo's series targeted at small and medium-sized businesses, offering a blend of performance, reliability, and essential features for everyday computing tasks. These laptops are particularly known for their balance of power and portability, making them suitable for professionals and students alike.

The Lenovo V470 features a sleek design with a durable finish, combining aesthetics with functionality. It is equipped with Intel's Core i-series processors, providing robust performance for multitasking and running demanding applications. The laptop comes with various memory options, typically ranging from 4GB to 8GB of DDR3 RAM, which can be further upgraded for those who need enhanced performance.

One standout feature of the V470 is its 14-inch display, available in both HD (1366x768) and HD+ (1600x900) resolutions. This means users will enjoy vibrant visuals and clear text, making it ideal for watching videos, reading documents, and browsing the web. Moreover, the anti-glare coating ensures that users can work comfortably in different lighting conditions without straining their eyes.

On the other hand, the Lenovo B470 offers similar features but targets a slightly different user base. It emphasizes affordability while not compromising too much on performance. The B470 also features Intel's processors, along with customizable options for RAM and storage, allowing users to configure the laptop according to their specific needs.

Both models come with essential connectivity options, including USB 3.0 ports, HDMI, and VGA outputs, which facilitate easy connections to peripherals and external displays. Bluetooth and Wi-Fi support ensures that users can easily connect to networks and other devices wirelessly.

Security is also a crucial aspect for both laptops, as they often include features like a fingerprint reader and Lenovo's password manager, which help protect sensitive information. Additionally, Lenovo’s OneKey Rescue System allows for easy system recovery in case of any software issues.

Both the V470 and B470 are designed to provide a reliable computing experience, making them excellent choices for users looking for dependable performance without breaking the bank. With their balance of performance, portability, and security features, these laptops cater to a multitude of professional and academic needs in today's fast-paced environment.