Troubleshooting
Before reporting the problems of your appliance, please check the trouble shooting table below.
Problem | Solution |
•Check if there is a power failure. After checking the status of power supply, operate the appliance again.
The air purifier with |
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• Check if the power plug is properly connected. Insert the power plug into the wall socket | |||
humidification function | |||
correctly and operate the appliance again. |
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does not work at all. |
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• Check if the power socket has a problem and use another socket. | |||
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| • Check if the upper cover is correctly closed. |
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The Integrated HEPA/ | • Check if you pressed the [ ] button and the [ | ] button at the same time for more than | |
Deodorization Filter | |||
3 seconds. When exchanging the filters, press the [ | ] button and the [ ] button for | ||
exchange display is on | |||
3 seconds until you hear a beep sound. |
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continuously. |
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•Check if you haven’t cleaned the appliance for a long time or used stale water. Clean the water bottle, humidification filter and the interior of the appliance.
•Check if the odor is similar to that of chlorine.
•The odor may be from the chlorine contained in the water. (Place the water outside for about one day and then supply the water again.)
Odor is generated. | • Check if the pre filter is dirty and then clean the pre filter. | |||||
• Check if the odor is generated from Integrated HEPA/Deodorization Filter and then change the | ||||||
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| filter. |
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| • Humidification filter and the tank is may smell when they are contaminated. Wash the | |||||
| humidification filter and the tank and then use them. | |||||
| • Purchase a new humidification filter and replace the old one if it smells or contamination cannot | |||||
| be eliminated. Recommended replacement interval is 3 years. | |||||
Water is not supplied. | • Check if the water bottle is properly fitted into the water bottle box. | |||||
• Check the water supply after removing the purification filter from the water bottle. | ||||||
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| • Check whether the indoor room is warm or windows are open. | |||||
The humidity level does not | • Especially, the humidity level is very low in the winter as the appliance is used in a sealed room. | |||||
go up to set humidity level | Therefore, the current humidity level might not go up to the high humidity level set by users. | |||||
in humidification mode. | ❋❋This is not the product malfunction, but just the difference depending on the usage | |||||
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| environment. |
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| • This product doesn’t have dehumidification function, so if the desired humidity is lower than | |||||
| current humidity, product cannot help lowering the surrounding humidity level. | |||||
Humidity level is not going | • In cold seasons, if you use the humidification function while isolating the cold and dry outdoor | |||||
down to desired value. | air, indoor humidity will increase easily, but it could be also hard to bring the humidity level | |||||
| down. In this case, ventilate the air for a moment to supply some of the dry air from outdoor to | |||||
| decrease the indoor humidity. |
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The water bottle runs out | • Check if water remains in the tray. When the water in the tray is removed, the water supply light | |||||
of water but [Water supply] | [ |
| ] will be lit up as well as the water bottle. After removing all the water in the tray, operate | |||
light is not lit up. | the | applaince and check whether the [ |
| ] light is lit up in 3~5 minutes. | ||
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| • Check if the humidification mode is off. If the humidification light is off, the humidification | |||||
Breeze is generated but the | function will not work, so after checking it, change it to the humidification mode. | |||||
• Since this appliance is an evaporative air purifier with humidification function, the vapor is | ||||||
moisture is not. | ||||||
invisible. Even if you cannot see the vapor from the appliance, do not worry about product | ||||||
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| malfunction. |
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| • Check if you used well / spring water and then change it to tap water. | |||||
Less moisture is generated. | • Check if the water in the water bottle is freezing or too cold. Use water of 7 °C~15 °C after | |||||
| 10~15minutes is passed. When using the water lower than 6 °C, product malfunction may occur. | |||||
ENGLISH
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ACR |