This type of Warranty Service is a combination of Type 1 and Type 3 (see above).

7.CRU and Customer Carry-In or Mail-In Service

This type of Warranty Service is a combination of Type 1 and Type 4 (see above).

When a 5, 6 or 7 type of warranty service is listed, your Service Provider will determine which type of warranty service is appropriate for the repair.

*This type of service is called ThinkPad EasyServ or EasyServ in some countries.

To obtain warranty service contact a Service Provider. In Canada or the United States, call 1-800-IBM-SERV (426-7378). In other countries, see the telephone numbers below.

Worldwide telephone list

Phone numbers are subject to change without notice. For the most current phone numbers, go to http://www.lenovo.com/think/support and click Support phone list.

Country or Region

Telephone Number

 

 

Africa

Africa: +44 (0)1475 555 055

 

South Africa: +27 11 3028888 and 0800110756

 

Central Africa: Contact the nearest IBM Business Partner

 

 

Argentina

0800-666-0011 (Spanish)

 

 

Australia

131-426 (English)

 

 

Austria

+43-1-24592-5901 (30 day up and running support)

 

01-211-454-610 (Warranty service and support)

 

(German)

 

 

Belgium

02-210-9820 (30 day up and running support)

 

02-225-3611 (Warranty service and support) (Dutch)

 

02-210-9800 (30 day up and running support)

 

02-225-3611 (Warranty service and support) (French)

 

 

Bolivia

0800-0189 (Spanish)

 

 

Brazil

Sao Paulo region: (11) 3889-8986

 

Toll free outside Sao Paulo region: 0800-7014-815

 

(Brazilian Portuguese)

 

 

Canada

1-800-565-3344 (English, French)

 

In Toronto only call: 416-383-3344

 

 

Chile

800-224-488 (Spanish)

 

 

China

800 810 1818 (Mandarin)

 

 

Appendix B. Warranty information 65

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Lenovo G40 Series manual CRU and Customer Carry-In or Mail-In Service, Worldwide telephone list