Important service information

Using PC Entitlement Warehouse (PEW)

vPEW is the primary source for identifying FRU part numbers and FRU descriptions for the key commodities for CMV products at a MT - serial number level. An example of key commodities are hard disk drives, system boards, microprocessors, Liquid Crystal Displays (LCDs), and memory.

vRemember, All CMV products are loaded in PEW under the 4-digit MT and 3-digit model, where model = “fixed part number”.

vPEW can be accessed at the following Web site: http://w3-3.ibm.com/pc/entitleCustomers can also access PEW via

http://www-307.ibm.com/pc/support/site.wss/product.do?template=/ warranty/warranty.vm&sitestyle=lenovo

Click on MACHINE LOOKUP, followed by WARRANTY INFORMATION. Input the MT and the Serial number and the list of key commodities will be returned in the PEW record under COMPONENT INFORMATION.

vBusiness Partners using Eclaim will access PEW when performing Entitlement Lookup. Business Partners will enter Loc ID, MT and Serial, and the key commodities will be returned in the Eclaim record under SYSTEM DETAILS.

vAuthorized IBM Business Partners can access Eclaim at the following Web site: https://wca.eclaim.com

Using eSupport

For Key Commodities (Examples - hard disk drive, system board, microprocessor, LCD, and memory)

veSupport can be used to view the list of key commodities built in a particular machine serial (this is the same record found in PEW).

veSupport can be accessed at the following Web site: http://www.lenovo.com/support

vTo view the key commodities, click on PARTS INFORMATION, then PARTS LOOKUP. Type in the model type and serial number. The key commodities will be returned in the eSupport record under PARTS SHIPPED WITH YOUR SYSTEM.

For the Remaining FRUs (the complete list of FRUs at the MT Model level)

veSupport can be used to view the complete list of FRUs for a machine type and model.

vTo view the complete list of FRUs, type in the machine type and model (Example: 1829-CTO) under QUICK PATH. Under “View by Document Type” select PARTS INFORMATION. Under “Filter by Category” select SERVICE PARTS. Under “Parts Information by Date” select SYSTEM SERVICE PARTS. The list of service parts by description, with applicable machine type model and FRU will be displayed.

Using the HMM

Use the HMM as a back-up to PEW and eSupport to view the complete list of FRUs at the MT Model level. CMVs are custom models and are not found in the HMM.

Introduction 3

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Lenovo N100 manual Using PC Entitlement Warehouse PEW, Using eSupport, Using the HMM
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N100 specifications

The Lenovo N100 is a budget-friendly laptop that embodies practicality without sacrificing essential performance features. Designed for students and professionals alike, it combines mobility with reliability, making it a suitable choice for everyday computing tasks.

One of the standout features of the Lenovo N100 is its efficient Intel processor. Depending on the specific configuration, users can expect either the Intel Celeron or Pentium M processors, providing sufficient power for basic applications, web browsing, and productivity software. The laptop is equipped with up to 1GB of RAM, ensuring smooth multitasking capabilities for users working on several applications simultaneously.

In terms of storage, the N100 includes options that range from 40GB to 80GB hard drives. This capacity caters well to the needs of users who require ample storage for documents, media, and various software applications. The integrated CD/DVD drive further enhances its versatility, enabling users to read and write discs, which is particularly useful for those who rely on physical media.

The Lenovo N100 features a 14-inch display with a resolution of 1280x800 pixels, providing a decent viewing experience for its size. The screen's size strikes a good balance between portability and usability, making it easy to work on for extended periods without straining the eyes. Additionally, the inbuilt Intel Graphics Media Accelerator 900 offers sufficient graphical performance for light gaming and multimedia tasks.

Connectivity options on the Lenovo N100 include several USB 2.0 ports, an Ethernet port, and a VGA output, which allow for connecting various peripherals and external displays. The laptop also includes a 56K modem, making it adaptable to older connectivity setups. Integration of Wi-Fi support provides users the freedom to connect to wireless networks, enhancing functionality for both home and office use.

Another significant characteristic of the N100 is its durable design. While its aesthetics may be straightforward, the solid build quality ensures that it withstands the rigors of daily use. This toughness is complemented by a battery life that can last several hours, allowing users the flexibility to work on the go without the constant need for a power outlet.

In conclusion, the Lenovo N100 stands out as a reliable and affordable laptop option, equipped with essential features that cater to basic computing needs. Its combination of performance, storage, and connectivity makes it a practical choice for users looking for value and reliability in their laptop purchase.
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