S9-S10 User Guide V1.0_en.book Page 50 Wednesday, July 23, 2008 5:53 PM

Chapter 5. Getting Help and Service

Getting Help on the Web ----------------------------------------------------------

The Lenovo Web site on the World Wide Web has up-to-date information about Lenovo computers and support. The address for the Lenovo home page is http://consumersupport.lenovo.com.

You can find support information for your Lenovo IdeaPadTM computer at http://consumersupport.lenovo.com. Research this Web site to learn how to solve problems, find new ways to use your computer, and learn about options that can make working with your Lenovo computer even easier.

Calling the Customer Support Center -----------------------------

If you have tried to correct the problem yourself and still need help, during the warranty period, you can get help and information by telephone through the Customer Support Center. The following services are available during the warranty period:

ƒProble determination - Trained personnel are available to assist you with determining if you have a hardware problem and deciding what action is necessary to fix the problem.

ƒLenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

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Lenovo S10 manual Getting Help on the Web, Getting Help and Service

S10 specifications

The Lenovo S10 is a compact and versatile netbook that stands out in the crowded market of portable computing devices. Launched as part of Lenovo's Ideapad series, the S10 aims to provide users with an ideal combination of performance, portability, and affordability, making it a great choice for both students and professionals alike.

One of the key features of the Lenovo S10 is its lightweight design, which makes it easy to carry on the go. Weighing in at around 2.6 pounds and measuring just 10.2 inches in size, the S10 is designed for maximum portability, allowing users to slip it into backpacks or briefcases with ease.

Under the hood, the Lenovo S10 is powered by Intel's Atom processor, which delivers impressive performance for everyday tasks such as web browsing, document editing, and media playback without draining too much battery life. The netbook typically comes with 1GB of RAM, which can be upgraded to 2GB, providing users with enough memory to multitask efficiently.

Display quality is essential for user experience, and the 10.1-inch screen of the S10 offers a resolution of 1024x576 pixels. This provides clear and crisp visuals, making it suitable for watching videos and engaging in online activities. Additionally, the LED-backlit display enhances battery life while delivering vibrant colors and improved brightness.

For connectivity, the Lenovo S10 is equipped with Wi-Fi support, allowing users to connect to wireless networks with ease. It also features multiple USB ports, providing options for connecting external devices such as flash drives, mice, and keyboards. An SD card slot allows for convenient memory expansion, making it easy for users to transfer files and media.

The netbook’s keyboard is another highlight, designed for comfortable typing during extended use. Although smaller than full-sized keyboards, the keys are well spaced and offer a good amount of tactile feedback.

Battery life is a crucial aspect of any portable device, and the Lenovo S10 delivers in this regard with around 3 to 5 hours of usage on a single charge. This ensures that users can stay productive or entertained without being tethered to a power outlet.

In summary, the Lenovo S10 embodies the essence of portable computing while offering essential features and functionality. With its lightweight design, solid performance, and good battery life, the S10 remains a reliable choice for those seeking an affordable and efficient netbook.