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Lenovo S10 manual „ Sound Problems, „ Battery Problems, Troubleshooting

Models: S10

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S9-S10 User Guide V1.0_en.book Page 46 Wednesday, July 23, 2008 5:53 PM

Chapter 4. Troubleshooting

Sound Problems

No sound can be heard from the speaker even when the volume is turned up.

Make sure that:

The Mute function is off.

The headphone jack is not used.

Speakers is selected as a playback device.

Battery Problems

The battery cannot be fully charged by the power-off method in the standard charge time for your computer.

For details, See “Checking Battery Status” in Chapter 2.

Your computer shuts down before the battery status indicator shows empty.

-or-

Your computer operates after the battery status indicator shows empty.

Discharge and recharge the battery.

The operating time for a fully charged battery is short.

For details, See “Handling the Battery” in Chapter 2.

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Lenovo S10 „ Sound Problems, „ Battery Problems, Troubleshooting, The operating time for a fully charged battery is short

Contents

New World. New Thinking.TM Lenovo IdeaPad S9/S10User Guide S9/S10 User Guide V1.0 EN cover1-4If your product is not working correctly LENOVODO NOT RETURN IT TO THE STORE ENERGY STAR model information Table 1. ENERGY STAR power-management features, by operating system Explanation of Hard Disk Capacity II. A portion of the hard disk space is used for specific purposes S9-S10 User Guide V1.0en.book Page 4 Wednesday, July 23, 2008 553 PMChapter 3. Using external ContentsChapter 2. Using Your Chapter 6. Safety, Use, and CareAppendix A. Lenovo Limited ContentsAppendix C. Specifications Appendix B. Customera b c d Chapter 1. Getting to Know Your ComputerTop View Integrated cameraChapter 1. Getting to Know Your Computer Computer display Power buttonWireless device switch Microphone built-inChapter 1. Getting to Know Your Computer AC power adapter jackLeft-side View Fan louversSecurity keyhole Right-side ViewChapter 1. Getting to Know Your Computer PCI Express card slotBuilt-in speakers for rich powerful sound System status indicatorsThe system status indicators show the current status of your computer Front Viewa b c d Bottom ViewChapter 1. Getting to Know Your Computer S9-S10 User Guide V1.0en.book Page 6 Wednesday, July 23, 2008 553 PMBattery pack Battery latch - spring loadedBattery latch - manual Chapter 1. Getting to Know Your Computerƒ Hard Disk Drive Chapter 1. Getting to Know Your ComputerHard Disk Drive/Memory RAM compartment ƒ Memory RAM compartment„ Putting your computer to Stand By Chapter 2. Using Your ComputerPutting your computer to Stand by or Shutting It Down „ Shutting Down Your computerUsing the Touch Pad Chapter 2. Using Your ComputerUsing the Keyboard Chapter 2. Using Your Computer„ Numeric Keypad Chapter 2. Using Your Computer „ Function Key CombinationsChapter 2. Using Your Computer Fn + F2 Turn off/on the LCD screenChapter 2. Using Your Computer „ OneKey Rescue System buttonFor details, see OneKey Rescue System User Guide Using memory cards Chapter 2. Using Your ComputerS9-S10 User Guide V1.0en.book Page 15 Wednesday, July 23, 2008 553 PM „ Inserting a memory card Using the Integrated CameraChapter 2. Using Your Computer „ Removing a memory cardUsing the Internet „ Using LAN portChapter 2. Using Your Computer „ Using wireless LAN Chapter 2. Using Your ComputerChapter 2. Using Your Computer Securing your computer„ Attaching a Security Lock Optional „ Using Passwords Chapter 2. Using Your ComputerChapter 2. Using Your Computer To set a Supervisor PasswordOnly a system administrator is able to perform this procedure Chapter 2. Using Your Computer Changing or Removing the Supervisor Password1 Select Set Supervisor Password, and press the Enter key Chapter 2. Using Your Computer To set a User Password Changing or Removing the User PasswordS9-S10 User Guide V1.0en.book Page 23 Wednesday, July 23, 2008 553 PM Chapter 2. Using Your Computer S9-S10 User Guide V1.0en.book Page 24 Wednesday, July 23, 2008 553 PMChapter 2. Using Your Computer Using battery and AC adapterInstalling Device Drivers „ Your Computer Batteries„ Checking Battery Status „ Using the AC AdapterChapter 2. Using Your Computer Chapter 2. Using Your Computer 1 Connect the power cord to the transformer packChapter 2. Using Your Computer „ Charging the Battery„ Handling the Battery DangerChapter 2. Using Your Computer ƒ Keep the battery pack away from fireDanger Chapter 3. Using external devices Connecting a Universal Serial Bus USB deviceChapter 3. Using external devices S9-S10 User Guide V1.0en.book Page 31 Wednesday, July 23, 2008 553 PMConnecting a PC card device Chapter 3. Using external devicesS9-S10 User Guide V1.0en.book Page 32 Wednesday, July 23, 2008 553 PM Connecting an external display „ Connecting a VGA monitorChapter 3. Using external devices Connecting a headphone and audio device Chapter 3. Using external devicesS9-S10 User Guide V1.0en.book Page 34 Wednesday, July 23, 2008 553 PM Connecting an external microphone Chapter 3. Using external devicesS9-S10 User Guide V1.0en.book Page 35 Wednesday, July 23, 2008 553 PM Connecting a Bluetooth device „ Enabling Bluetooth communicationsChapter 3. Using external devices Chapter 4. Troubleshooting Frequently Asked Questionsyour computer, see Lenovo IdeaPad S9/S10 Setup Poster Where can I find warranty information? Chapter 4. TroubleshootingWhere are the recovery discs? How can I contact the Customer Support Center?Chapter 4. Troubleshooting Troubleshooting„ Display Problems When I turn on the computer, nothing appears on the screenChapter 4. Troubleshooting ƒ Touch the touch pad ƒ Press any key ƒ Press the power buttonMy screen goes blank while the computer is on Chapter 4. Troubleshooting „ A Password Problem„ Keyboard Problems I forgot my password„ Sleep or Hibernation Problems Chapter 4. TroubleshootingThe computer enters sleep mode unexpectedly „ Computer Screen Problems Chapter 4. TroubleshootingThe screen is blank Chapter 4. Troubleshooting The screen is unreadable or distorted 3 Click the Advanced Settings buttonChapter 4. Troubleshooting Incorrect characters appear on the screen Chapter 4. Troubleshooting „ Sound Problems„ Battery Problems Your computer operates after the battery status indicator shows empty„ Other Problems „ A Hard Disk Drive Problem„ A Startup Problem Chapter 4. TroubleshootingChapter 4. Troubleshooting The computer does not start from a device you wantS9-S10 User Guide V1.0en.book Page 48 Wednesday, July 23, 2008 553 PM Chapter 5. Getting Help and Service Getting Help and ServiceGetting Help on the Web Calling the Customer Support CenterChapter 5. Getting Help and Service Chapter 5. Getting Help and Service The following items are not coveredChapter 5. Getting Help and Service ƒ Machine Type and ModelGetting Help around the World Chapter 5. Getting Help and ServiceS9-S10 User Guide V1.0en.book Page 53 Wednesday, July 23, 2008 553 PM Chapter 6. Safety, Use, and Care Information Important Safety InformationChapter 6. Safety, Use, and Care Information „ Conditions That Require Immediate Action„ Safety Guidelines Chapter 6. Safety, Use, and Care Information„ Service and Upgrades Chapter 6. Safety, Use, and Care InformationS9-S10 User Guide V1.0en.book Page 57 Wednesday, July 23, 2008 553 PM „ Power Cords and Power Adapters Chapter 6. Safety, Use, and Care Information DangerDanger Chapter 6. Safety, Use, and Care Information S9-S10 User Guide V1.0en.book Page 59 Wednesday, July 23, 2008 553 PM„ Plugs and Outlets Chapter 6. Safety, Use, and Care Information„ Extension Cords and Related Devices DangerDanger „ Power Supply StatementChapter 6. Safety, Use, and Care Information S9-S10 User Guide V1.0en.book Page 61 Wednesday, July 23, 2008 553 PM„ Lithium Coin Cell Battery Notice Chapter 6. Safety, Use, and Care InformationDanger Chapter 6. Safety, Use, and Care Information „ Heat and Product VentilationDanger Chapter 6. Safety, Use, and Care Information ƒ Keep the cover closed whenever the computer is plugged in„ CD and DVD Drive Safety Chapter 6. Safety, Use, and Care InformationDanger „ Electrical Current Safety Information Chapter 6. Safety, Use, and Care InformationDanger Chapter 6. Safety, Use, and Care Information To connect 1. Turn everything OFFChapter 6. Safety, Use, and Care Information „ Laser Compliance StatementChapter 6. Safety, Use, and Care Information DangerS9-S10 User Guide V1.0en.book Page 69 Wednesday, July 23, 2008 553 PM Chapter 6. Safety, Use, and Care Information Danger „ Liquid Crystal Display LCD Notice„ Be Careful about Where and How You Work Chapter 6. Safety, Use, and Care InformationCaring Your Computer Chapter 6. Safety, Use, and Care Information S9-S10 User Guide V1.0en.book Page 72 Wednesday, July 23, 2008 553 PMChapter 6. Safety, Use, and Care Information Not all such appliances cause a significant electrostatic charge„ Carry Your Computer Properly Chapter 6. Safety, Use, and Care Information„ Be Gentle with Your Computer „ For outdoor use„ Data Safety Chapter 6. Safety, Use, and Care Information„ Handle Storage Media and Drives Properly „ Other Important Tips „ Take Care in Setting PasswordsChapter 6. Safety, Use, and Care Information S9-S10 User Guide V1.0en.book Page 76 Wednesday, July 23, 2008 553 PM„ Cleaning the Cover of Your Computer Chapter 6. Safety, Use, and Care Information„ Cleaning Your Computer Keyboard Chapter 6. Safety, Use, and Care InformationAccessibility and Comfort „ Cleaning Your Computer DisplayChapter 6. Safety, Use, and Care Information Chapter 6. Safety, Use, and Care Information „ Ergonomic InformationS9-S10 User Guide V1.0en.book Page 80 Wednesday, July 23, 2008 553 PM Chapter 6. Safety, Use, and Care Information S9-S10 User Guide V1.0en.book Page 81 Wednesday, July 23, 2008 553 PM„ What If You are Traveling? MaintenanceChapter 6. Safety, Use, and Care Information „ Questions about Vision?„ General Tips for Maintenance Chapter 6. Safety, Use, and Care InformationChapter 6. Safety, Use, and Care Information ƒ Update device drivers and BIOS when neededChapter 6. Safety, Use, and Care Information ƒ Turn off the computer and start the recovery processAppendix A. Lenovo Limited Warranty „ What This Warranty Covers„ How to Obtain Warranty Service „ What Your Service Provider Will Do to Correct ProblemsAppendix A. Lenovo Limited Warranty Appendix A. Lenovo Limited Warranty „ Exchange of a Product or PartS9-S10 User Guide V1.0en.book Page 88 Wednesday, July 23, 2008 553 PM Appendix A. Lenovo Limited Warranty „ Your Additional Responsibilities„ Use of Personal Information „ What This Warranty Does not Cover Appendix A. Lenovo Limited Warranty„ Limitation of Liability Appendix A. Lenovo Limited Warranty S9-S10 User Guide V1.0en.book Page 91 Wednesday, July 23, 2008 553 PM„ Other Rights „ Dispute ResolutionAppendix A. Lenovo Limited Warranty S9-S10 User Guide V1.0en.book Page 92 Wednesday, July 23, 2008 553 PMAppendix A. Lenovo Limited Warranty „ European Economic Area EEAS9-S10 User Guide V1.0en.book Page 93 Wednesday, July 23, 2008 553 PM Warranty Information Appendix A. Lenovo Limited Warranty1 Customer Replaceable Unit “CRU” Service „ Types of Warranty ServiceAppendix A. Lenovo Limited Warranty S9-S10 User Guide V1.0en.book Page 95 Wednesday, July 23, 2008 553 PM4 Customer Carry-In or Mail-In Service Appendix A. Lenovo Limited Warranty 2 On-site Service3 Courier or Depot Service S9-S10 User Guide V1.0en.book Page 96 Wednesday, July 23, 2008 553 PMWarranty Service Telephone Numbers Lenovo Warranty Service Telephone NumbersAppendix A. Lenovo Limited Warranty S9-S10 User Guide V1.0en.book Page 97 Wednesday, July 23, 2008 553 PMAppendix A. Lenovo Limited Warranty +7-495S9-S10 User Guide V1.0en.book Page 98 Wednesday, July 23, 2008 553 PM Appendix B. Customer Replaceable Units CRUs Environment ƒ Temperature Appendix C. SpecificationsSpecifications Sizeƒ Lithium-ion Li-Ion battery pack Nominal voltage 11.1 V dc Appendix C. SpecificationsBattery pack Power source AC adapterLenovo United States, Inc 1009 Think Place - Building One Appendix D. NoticesNotices Morrisville, NC U.S.A Attention Lenovo Director of LicensingAppendix D. Notices „ Export classification notice „ Television output noticeAppendix D. Notices Wireless related information „ Wireless InteroperabilityAppendix D. Notices „ Usage Environment and Your Health Appendix D. NoticesElectronic Emissions Notices „ Federal Communications Commission FCC StatementAppendix D. Notices „ Industry Canada Class B Emission Compliance Statement „ Avis de conformité à la réglementation d’Industrie CanadaAppendix D. Notices „ German Class B Compliance Statement Appendix D. NoticesAppendix D. Notices Informationen in Hinsicht EMVG Paragraf 4 Abs. 1„ European Union Compliance Statement Class B Compliance Appendix D. Notices„ Korea Class B „ Japan Compliance Statement for Power line Harmonics„ Japanese VCCI Class B Statement Appendix D. NoticesWEEE and Recycling Statements „ General Recycling StatementAppendix D. Notices EU WEEE Statements Appendix D. NoticesJapan Recycling Statements „ Collecting and Recycling a Disused Lenovo Computer or MonitorAppendix D. Notices „ Disposing a Disused Battery Pack from Lenovo Notebook Computers „ Disposing of a Lenovo Computer ComponentsAppendix D. Notices Notice for Users in the U.S.A Notice on Deleting Data from Your Hard DiskAppendix D. Notices ƒ Using the preinstalled recovery program, bring the hard disk back to factory-ship state Appendix D. NoticesTrademarks Appendix D. NoticesIndex Problems Lenovo Limited WarrantyPassword KeyboardIndex

Sound Problems

Battery Problems

Your computer operates after the battery status indicator shows empty.

The operating time for a fully charged battery is short.

Sound Problems

Battery Problems