Checklist for typical problems, 112 | Lexmark 2480 instruction

Checklist for typical problems

To solve most basic problems, begin by following these steps:

1Is power getting to the printer? Make sure:

•The power cord is both plugged into a properly grounded outlet and into the printer.

•The other items plugged into the same power source are operating.

•The power source cannot be turned Off by a wall switch.

Troubleshooting

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Lexmark 2480 manual Checklist for typical problems, 112

Contents

User’s Guide United States Government Restricted Rights Contents Using Setup mode Troubleshooting and maintenance 111Supplies 107 145 About your printer Printer models Carriage width Narrow Wide Features and functions Multi-speed printingCharacter spacing Resident fonts Multiple-part forms Print stylesGraphics printing Features and functions Features/functions All models Adjustable tractor Operator panel disableGreek and math symbols Start/Stop, FormFeed, Tear Off Interface connection Bar code functionSoftware compatibility Printer description Printer parts and function Part name Function USB Latches Printing the demonstration sample Power switch Paper select Manuallever feed door Left paper guide Right paper guide About your printer Connecting the printer to your computer Connecting the parallel cable About your printer Connecting the USB cable Connecting the serial cable Using IBM emulation mode DOS applicationsFor Lexmark Forms Printer 2480/2481 users For Lexmark Forms Printer 2490/2491 users Using Epson emulation mode Using Okidata Microline emulation modeFor Forms Printer 2480/2481 users For Forms Printer 2490/2491 users About your printer Using the operator panel Layer Operator panel layers2480/2481 operator panel 2490/2491 operator panel Understanding the operator panel buttons Micro ↑ Set TOFMacro Pitch SetupMicro ↓ Understanding the operator panel lights Layer 1 operator panel lights Light Status What it means Pitch Lock Setting the printer online or offlineLayer 2 operator panel lights Light Status What it means Using Tear Off Advancing the paper Locking/unlocking the operator panel Using the Load/Unload featureSelecting Tractor mode Selecting or locking a font Selecting or locking a pitch Changing tractor positions Push tractor position Pull tractor position Tractor positions Tractor unit Installing the pull tractor Latching lever hook Converting the pull tractor to the push tractor position Tractor positions Tractor positions Loading paper Setting the forms thickness lever Loading paper Loading continuous forms Paper paths for the push tractor Paper paths for the pull tractorPush tractor Pull tractor Loading continuous forms using the push tractor Loading paper Front cover Locking lever Loading paper Loading paper Loading paper Press Load/Unload Front loading continuous forms using the pull tractor Loading paper Ribbon access cover Paper select lever Open the left and right tractor doors Front cover Loading paper Close the front cover Loading paper Locking lever Loading paper Bottom loading continuous forms using the pull tractor Loading paper Ribbon access cover Paper select lever Loading paper Loading paper Loading paper Loading a cut form or envelope Loading a cut form or envelope manually Open the manual feed door Loading paper Left paper Aligning the left margin Aligning the left margin for continuous forms Push tractor position Pull tractor position Left paper Print start Guide Position Paper Setting Top-Of-Form Setting Top-Of-Form for continuous form paper in push mode Open the operator panel cover to access layer Paper Platen Ribbon Front Cartridge Setting Top-Of-Form for continuous form paper in pull mode Setting Top-Of-Form for a cut form or envelope Setting Top-Of-Form in a macro Using the Tear Off bar Setting the Tear Off position Press Start/Stop Loading paper Using Setup mode Using Setup mode to change printer settings Entering Setup mode Using Setup mode Example Changing the menu language setting To change the Setup menu language, press Macro For this example, press Macro to select French Exiting Setup mode Setup menu options Menu options Menus What it controls … Forms Macro menu options Character options Using Setup mode Paper Handling options 100 Data options Use these menu Options When you want to …Data menu options 101 102 Control options Use these menu Options When you want to…Control menu options 103 Emulation options Use these menu Options When you want to …Emulation menu options 104 Spain 105 Interface options Use these menu options When you want to …Interface menu options 106 Ordering supplies 107 Parallel cable USB cableSerial adapter and cable Printer ribbon Paper specifications Weight109 Width Thickness multiple part forms of 45 g/m² 12 lb. paper Printable area cut forms110 Problem See … On page … 111 Checklist for typical problems 112 113 114 115 Testing the printer Hex Trace modeRunning the printer test 116 Interrupting or stopping the printer test 117 Checking the printer status 118Printer status Operator panel Lights/status Action required Forms position Ready Off Power Off119 120 121 Setting printer to default settingsInitialize printer to US defaults Initialize printer to EU defaults 122 Adjusting bidirectional alignment 123 124 125 126 Clearing paper jamsCut form jams Continuous forms jams 127 128 Problem conditionsPrinter problems Problem Probable cause Action 129 130 131 132 133 134 Press Load/Unload 135 Using the Load/Unload 136 137 138 139 140 Probable causeExcept Start/Stop FormFeed, Tear Off Load/Unload and Tractor Problem Probable cause Action 141 Removing the ribbon cartridge MaintenanceCleaning the printer Cleaning the Auto Sheet Feeder rollers 143 144 145 Federal Communications Commission FCC statement 146 Industry Canada compliance statementAvis de conformité aux normes d’Industrie Canada European Community EC directives conformity Japanese Vcci Notice Energy Star 147 Safety Information 148 Norme di sicurezza 149 Pautas de Seguridad 150 Sikkerhedsoplysninger 151 Säkerhetsanvisningar 152 Turvaohjeet 153 154 155 156 157 Warranty Warranty service158 Lexmark Forms Printers 2480/2481 and 2490/2491 Extent of warranty 159 Additional rights 160Limitation of liability Index 161 162 163 164