7 Troubleshooting and maintenance
This section helps you identify printer conditions and problems that you can often correct. When you first recognize a problem, determine whether it is located within the printer, the software application, or an option. For additional assistance and answers to your questions, contact your service representative.
When diagnosing a problem, see “Checklist for typical problems” on pag e112.
Problem | See … | on page … |
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Status lights and alarms | “Checking the printer status” | ” on page 118 |
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Paper jams and paper | “Clearing paper jams” | ” on page 126 |
feeding problems |
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Printing problems | “Testing the printer” | ” on page 116 |
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Misaligned printhead | “Adjusting bidirectional alignment” | ” on page 123 |
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Poor print quality | “Dots are missing or print quality is | ” on page 128 |
| poor” |
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Incorrect font or pitch | “Is the font or pitch selected from the | ” on page 114 |
| operator panel not printing or is it |
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| changing”? |
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Auto Sheet Feeder | “Paper does not feed from the Auto | ” on page 135 |
problems | Sheet Feeder” |
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Troubleshooting
