115 | Lexmark 2480 guide

10Are you experiencing unexpected printing results?

Make sure:

•You selected the appropriate printer driver for your software application. For more information, see “Setting up your Windows and DOS application software” on pag e17.

•You selected the appropriate emulation mode for your printer. For more information, see “Using IBM emulation mode” on page 18.

11Do the buttons on the operator panel not work except for Start/Stop, LineFeed, FormFeed, Tear Off and Load/Unload?

The operator panel is locked. For more information, see “Locking/unlocking the operator panel” on pag e30.

115

Troubleshooting

Image 119

Lexmark 2480 manual 115

Contents

User’s Guide United States Government Restricted Rights Contents 145 Using Setup modeTroubleshooting and maintenance 111 Supplies 107 Printer models Carriage width Narrow Wide About your printer Resident fonts Features and functionsMulti-speed printing Character spacing Multiple-part forms Print stylesGraphics printing Features and functions Features/functions All models Start/Stop, FormFeed, Tear Off Adjustable tractorOperator panel disable Greek and math symbols Interface connection Bar code functionSoftware compatibility Printer parts and function Part name Function Printer description USB Latches Printing the demonstration sample Power switch Paper select Manuallever feed door Left paper guide Right paper guide About your printer Connecting the parallel cable Connecting the printer to your computer About your printer Connecting the USB cable Connecting the serial cable For Lexmark Forms Printer 2490/2491 users Using IBM emulation modeDOS applications For Lexmark Forms Printer 2480/2481 users For Forms Printer 2490/2491 users Using Epson emulation modeUsing Okidata Microline emulation mode For Forms Printer 2480/2481 users About your printer Using the operator panel Layer Operator panel layers2480/2481 operator panel 2490/2491 operator panel Understanding the operator panel buttons Micro ↑ Set TOFMacro Pitch SetupMicro ↓ Layer 1 operator panel lights Light Status What it means Understanding the operator panel lights Pitch Lock Setting the printer online or offlineLayer 2 operator panel lights Light Status What it means Advancing the paper Using Tear Off Locking/unlocking the operator panel Using the Load/Unload featureSelecting Tractor mode Selecting or locking a font Selecting or locking a pitch Changing tractor positions Push tractor position Pull tractor position Tractor positions Tractor unit Installing the pull tractor Latching lever hook Converting the pull tractor to the push tractor position Tractor positions Tractor positions Loading paper Setting the forms thickness lever Loading paper Loading continuous forms Pull tractor Paper paths for the push tractorPaper paths for the pull tractor Push tractor Loading continuous forms using the push tractor Loading paper Front cover Locking lever Loading paper Loading paper Loading paper Press Load/Unload Front loading continuous forms using the pull tractor Loading paper Ribbon access cover Paper select lever Open the left and right tractor doors Front cover Loading paper Close the front cover Loading paper Locking lever Loading paper Bottom loading continuous forms using the pull tractor Loading paper Ribbon access cover Paper select lever Loading paper Loading paper Loading paper Loading a cut form or envelope Loading a cut form or envelope manually Open the manual feed door Loading paper Left paper Aligning the left margin Push tractor position Aligning the left margin for continuous forms Pull tractor position Left paper Print start Guide Position Paper Setting Top-Of-Form for continuous form paper in push mode Setting Top-Of-Form Open the operator panel cover to access layer Paper Platen Ribbon Front Cartridge Setting Top-Of-Form for continuous form paper in pull mode Setting Top-Of-Form for a cut form or envelope Setting Top-Of-Form in a macro Press Start/Stop Using the Tear Off bar Setting the Tear Off position Loading paper Using Setup mode to change printer settings Using Setup mode Entering Setup mode Using Setup mode To change the Setup menu language, press Macro Example Changing the menu language setting For this example, press Macro to select French Exiting Setup mode Menu options Menus What it controls … Setup menu options Forms Macro menu options Character options Using Setup mode Paper Handling options 100 Data options Use these menu Options When you want to …Data menu options 101 102 Control options Use these menu Options When you want to…Control menu options 103 Emulation options Use these menu Options When you want to …Emulation menu options Spain 104 105 Interface options Use these menu options When you want to …Interface menu options 106 107 Ordering supplies Printer ribbon Parallel cableUSB cable Serial adapter and cable Width Paper specificationsWeight 109 Thickness multiple part forms of 45 g/m² 12 lb. paper Printable area cut forms110 111 Problem See … On page … 112 Checklist for typical problems 113 114 115 116 Testing the printerHex Trace mode Running the printer test 117 Interrupting or stopping the printer test Forms position Checking the printer status118 Printer status Operator panel Lights/status Action required Ready Off Power Off119 120 121 Setting printer to default settingsInitialize printer to US defaults 122 Initialize printer to EU defaults 123 Adjusting bidirectional alignment 124 125 126 Clearing paper jamsCut form jams 127 Continuous forms jams 128 Problem conditionsPrinter problems Problem Probable cause Action 129 130 131 132 133 Press Load/Unload 134 135 136 Using the Load/Unload 137 138 139 FormFeed, Tear Off Load/Unload and Tractor 140Probable cause Except Start/Stop 141 Problem Probable cause Action Removing the ribbon cartridge MaintenanceCleaning the printer 143 Cleaning the Auto Sheet Feeder rollers 144 Federal Communications Commission FCC statement 145 European Community EC directives conformity 146Industry Canada compliance statement Avis de conformité aux normes d’Industrie Canada 147 Japanese Vcci Notice Energy Star 148 Safety Information 149 Norme di sicurezza 150 Pautas de Seguridad 151 Sikkerhedsoplysninger 152 Säkerhetsanvisningar 153 Turvaohjeet 154 155 156 157 Lexmark Forms Printers 2480/2481 and 2490/2491 WarrantyWarranty service 158 159 Extent of warranty Additional rights 160Limitation of liability 161 Index 162 163 164