Printer problems (continued)
Problem | Probable cause | Action |
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Printer is printing beyond | Paper is adjusted | Adjust tractors or paper guides |
side edge of forms. | incorrectly. | and the paper. See “Aligning |
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| the left margin” on page 77. |
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| Problem with the software | Refer to your software |
| application. | application manual. |
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|
|
| A printhead jam caused by | • Make sure the ribbon |
| the ribbon or a paper jam. | cartridge is correctly |
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| installed. |
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| • Clear the paper jam. See |
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| “Adjusting bidirectional |
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| alignment” on page 123. |
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| • Turn the printer Off and |
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| then back On. |
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Printing continues beyond | • Computer program set | Change the software |
edge of the form. | the assigned paper size | application so that the assigned |
| larger than the actual | paper size is the same as the |
| page size. | actual paper size. |
| • The printer is trying to |
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| print in the last ½ inch |
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| of form. |
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Troubleshooting
