Printer problems (continued)
Problem | Probable cause | Action |
|
|
|
Line length is wrong; lines | Application program | • Refer to your software |
do not start at the left | problem. | application manual. |
margin. |
| • Make sure the correct |
|
| |
|
| printer driver is selected. |
|
|
|
| Paper loads wrong. | Adjust the left margin by |
|
| adjusting the tractor or paper |
|
| guide. |
|
|
|
Graphics do not print. | Software application | • Refer to your software |
| problem. | application manual. |
|
| • Make sure the correct |
|
| printer driver is selected. |
|
|
|
Line spacing is incorrect, or | Forms are jamming | Reset forms thickness lever. See |
overprinting occurs. | between printing surface | “Setting the forms thickness |
| and the printhead. | lever” on page 44. |
|
|
|
| Problem with the software | Refer to your software |
| applications. | application manual. |
|
|
|
Specified pitch or font | • Your software is | Use Font Lock and Pitch Lock. |
selected is not printing or | overriding your | See “Selecting or locking a |
is changing. | operator panel | font” on page 31. |
| selection. |
|
|
|
|
| • Your software is using |
|
| bitmapped (graphic) |
|
| fonts. If possible, select |
|
| resident fonts. |
|
|
|
|
131
Troubleshooting
