Lexmark 2480 manual Troubleshooting, Are options causing the problem?

Troubleshooting

6Are options causing the problem?

a Run the Printer Test. For more information, see “Testing the printer” on pag e116.

b If the PrinterTest fails with no options installed, call service.

c If the PrinterTest fails with an option installed, try removing the option.

7Is the Font or Pitch selected from the operator panel not printing or is it changing?

Set Font Lock or Pitch Lock On to keep your software application from overriding the font and pitch settings. For more information, see “Selecting or locking a font” on page 31.

If you need to use a nonresident font, change the font within your software application.

Note: If you are using Windows programs, most fonts are bitmapped (graphics) and override the printer Font or Pitch Lock. Select a resident font to override from the operator panel.

8Is the problem outside the printer? a Turn the printer Off.

b Disconnect the printer cable from the back of the printer.

c Run the Printer Test. For more information, see “Testing the printer” on pag e116.

If the PrinterTest runs, then the problem is in the printer cable or your computer.

dRun the test procedures for your computer. For more information, refer to your computer’s operator manual.

9If a software application does not run correctly on the printer, does a different software application run correctly?

114