Manuals / Sony / Photography / Camcorder

Sony HDR-CX580V, XR260V, HDR-PJ600V, HDR-PJ580V, HDR-CX260V/B, HDR-CX250, HDR-PJ260V Troubleshooting

Models: HDR-CX260V/B HDR-PJ580 HDR-CX250 HDR-CX260V HDR-PJ580V HDR-PJ260V HDR-PJ260 HDR-PJ600 HDR-PJ600V XR260V HDR-CX580V

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Area Setting

Auto Clock ADJ (HDR-CX260V/CX580V/PJ260V/PJ580V/PJ600V/XR260V) Auto Area ADJ (HDR-CX260V/CX580V/PJ260V/PJ580V/PJ600V/XR260V)

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Troubleshooting

If you have problems

If you have problems

Troubleshooting

Overall operations/Wireless Remote Commander (HDR-

PJ260/PJ260V/PJ580/PJ580V/PJ600/PJ600V)

Batteries/power sources

LCD screen

Memory card

Recording

Playback

Playing back images stored on memory card on other devices

Editing movies/photos on your camcorder

Playback on the TV

Copying/Connecting to other devices

Connecting to a computer

Self-diagnosis display/Warning indicators

Self-diagnosis display

Warning Indicators

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Maintenance and precautions

Maintenance and precautions

About the AVCHD format

About GPS (HDR-CX260V/CX580V/PJ260V/PJ580V/PJ600V/XR260V)

About the memory card

About the “InfoLITHIUM” battery pack

About x.v.Color

About the AC Adaptor

About handling of your camcorder

On use and care

On moisture condensation

On adjustment of the touch panel

On charging the pre-installed rechargeable battery

Notes on disposal/transfer of the camcorder

Recording time of movies/number of recordable photos

Charging time

Expected time of recording and playback with each battery pack

Expected recording time of movies

Using your camcorder abroad

Using your camcorder abroad

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Sony HDR-CX580V, XR260V, HDR-PJ600V, HDR-PJ580V, HDR-CX260V/B, HDR-CX250, HDR-PJ260V manual Troubleshooting

Contents

Back to top Contents listTop Top page Operation Search Operation SearchOperation Search Parts and controls/Screen indicators How to use this User GuideBefore use Top page Before use Turning the power on, and setting the date and time Charging the battery packGetting started Checking the supplied items Recording RecordingUseful functions for recording images Top page Recording Playback Using the built-in projectorPlayback Highlight Playback Saving images with an external device Using the PlayMemories Home softwareSelecting a method for saving images Creating a disc with the DVD writer, DVDirect Express Shooting Mode Using menu itemsCustomizing your camcorder Camera/Mic Image Quality/Size SetupPlayback Function Edit/Copy Back to top If you have problems TroubleshootingTroubleshooting Self-diagnosis display/Warning indicators Maintenance and precautions Contents list Playback Customizing your camcorder Playback Function Troubleshooting On trademarks Search by operation Using the built-in projector Saving battery powerRecording sound clearly Capturing photos during movie recording Selecting a topic to display How to use this User Guide Returning to a previous Changing the font sizeSearching a topic by keyword Marks and notations used in this User Guide Printing out a Back to top Models described in this User Guide Models and illustrations used in this User Guide HDR-CX250/CX260V HDR-CX580V/PJ580/PJ580V HDR-PJ260/PJ260V Parts and controls HDR-CX580V/PJ260/PJ260V/PJ580/PJ580V/PJ600/PJ600V/XR260V HDR-PJ600/PJ600V GPS antenna is located in the LCD panel HDR-CX250/CX260V HDR-CX580V/PJ260/PJ260V/PJ580/PJ580V Page Memory card slot Batt battery release lever Built-in USB Cable Memory card access lamp Tripod receptacle Enter buttons Data Code button Indicator Meaning Screen indicatorsLeft Left Center Right Bottom Bottom CenterRight 101-0005 Data file name Supplied items Back to top Charging the battery using the AC Adaptor To use a wall outlet wall socket as a power source To remove the battery packBattery pack AC Adaptor Charging time Related topics Battery pack Built-in USB Cable Charging the battery using your computer Charging the battery using the AC Adaptor Back to top Charging the battery using the AC Adaptor Charging the battery abroad To change the language setting Turning the power on, and setting the date and time Power On By LCD To turn off the powerTo adjust the angle of the LCD screen Medium Default recording Alternative recording Types of memory card you can use with your camcorder Inserting a memory card To eject the memory card Recording movies Screen indicators during recordingTo display items on the LCD screen Top page Recording Recording Recording movies To record in mirror mode Related topics Top page Recording Recording Shooting photos Shooting photos Screen indicators during recording Zooming Back to top Zooming Face detection Intelligent AutoScene detection Camera-shake detection To record subjects other than people Tracking focus Recording the selected subject clearly Face PriorityTo record subjects other than people Tracking focus Light Bright HDR-CX580V/PJ580/PJ580V Back to top GPS triangulating status If you do not want to record location information When the camcorder cannot triangulate To check the triangulating status How to check the GPS satellite icons/triangulating gaugeOn the satellite map and triangulating gauge If data on your current location cannot be obtained GPS antenna Parts and controls Screen display on the Event View screen Playing movies and photos from the Event View screenScreen display on the Event View screen HDR-CX260V/CX580V/PJ260V/PJ580V/PJ600V/XR260V Playing movies and photos from a map When you use the map data for the first time Screen display on the Map View Operating buttons while playing Movie/photo default settingWhile playing a movie While viewing photos To play back images with other devices Photo Delete Back to top Dividing a movieTop page Playback Playback Dividing a movie On recording date and time of captured photos Capturing a photo from a movieTop page Playback Playback Capturing a photo from a movie On recording date and time of captured photos Enjoying a digest of your movies Highlight Playback To change the settings for Highlight PlaybackTo change the settings for Highlight Playback Back to top To play back a saved scenario To play back a saved scenario To play back a Highlight Movie To play back a Highlight Movie Search Print Back to top Connecting the camcorder to a high definition TV On an Hdmi cable To set the aspect ratio according to the connected TV 169/43 Connecting the camcorder to a non-high-definition TV TV Type Wide Mode Back to top Connecting the camcorder to a TV via a VCR Using Bravia Sync Starting the PlayMemories Home software Disc creation guide Related topics Types of media devices on which the images can be saved Types of media Recording mode DVD disc with high definition image quality HD Devices on which the created disc can be played backDVD disc with standard definition image quality STD Devices on which the created disc can be played back To delete images in the external media device Saving images on an external media device easily To delete images in the external media device Device Contents list Devices that cannot be used as an external media device Creating a disc with DVDirect Express Performing Disc Burn Option Playing back a disc on the DVDirect Express Http//sony.storagesupport.com Back to top Creating a high definition image quality HD disc with a DVDWriter Related topics Select Select a category Select your desired menu item Setting up menu itemsTo find a menu item quickly When you cannot select a menu item Movie Photo To change the timing at which the camcorder starts recording Smth Slw REC Smooth slow rec Top page Customizing your camcorder Shooting Mode Golf Shot To check your form using self-timerGolf Shot Timing that the camcorder starts recording 103 Auto White BalanceOutdoor Indoor 105 Spot Meter/Fcs Spot meter/focus Spot Meter Flexible spot meter Spot Focus Manual ExposureTop page Customizing your camcorder Camera/Mic Exposure To adjust the focus On focal distance information To adjust the focusFocus On focal distance information When you set Focus to Manual Off Low Lux Scene Selection Spotlight*3 PortraitBeach*3 Snow*3 Getting started Recording Cinematone HDR-CX580V/PJ580/PJ580V/PJ600/PJ600V Black Fader FaderWhite Fader Self-Timer Zooming Focus Back to top Tele Macro Standard SteadyShot movieActive SteadyShot photo 160 Digital Zoom350 Tele Conversion Wide Conversion Auto Back Light Recording conditions for better face detection performance Face DetectionRecording conditions for better face detection performance Child Priority Dual Capture Smile ShutterAlways On Smile Sensitivity Back to top 126 Slight Smile Smile SensitivityNormal Smile Big Smile Flash HDR-CX580V/PJ580/PJ580V/PJ600/PJ600V High Flash Level HDR-CX580V/PJ580/PJ580V/PJ600/PJ600VNormal Low Red Eye Reduction HDR-CX580V/PJ580/PJ580V/PJ600/PJ600V Face Detection Back to top Closer VoiceTop page Customizing your camcorder Camera/Mic Closer Voice Blt-in Zoom Mic Auto Wind NR CX580V/PJ260/PJ260V/PJ580/PJ580V/PJ600/PJ600V/XR260V Audio Mode HDR1ch Surround 2ch Stereo Micref Level Microphone reference level Top page Customizing your camcorder Camera/Mic My Button My Button Top page Customizing your camcorder Camera/Mic Guide Frame Guide Frame Display Setting 100 Zebra HDR-CX580V/PJ580/PJ580V/PJ600/PJ600V White Peaking HDR-CX580V/PJ580/PJ580V/PJ600/PJ600VRed Yellow Bright Light Bright HDR-CX580V/PJ580/PJ580V Audio Level Display HDR On image quality REC ModeOn image quality For high definition image quality HD 144 60i Frame Rate60p 24p STD Quality HD/STD SettingHD Quality TV Type Back to top Wide ModeWide Color Expected number of recordable photos Back to top Image Size Copyright 2012 Sony Corporation Event ViewPlaying movies and photos from the Event View screen Playing movies and photos from a map Back to top Map View HDR-CX260V/CX580V/PJ260V/PJ580V/PJ600V/XR260VCX260V/CX580V/PJ260V/PJ580V/PJ600V/XR260V Highlight Movie Scenario To delete a part of a movie DeleteMultiple Images All In Event 155 To remove the protection of an event ProtectTop page Customizing your camcorder Edit/Copy Protect To remove the protection of an event Then select Memory Card Checking the image copied Media Select HDR Saving images on an external media device easily Back to top Direct Copy CX260V/CX580V/PJ260/PJ260V/PJ580/PJ580V/PJ600/PJ600V/XR260V Top page Customizing your camcorder Setup Media Select HDRMedia Select HDR Media Info Format Top page Customizing your camcorder Setup Format 164 Repair Img. DB F Top page Customizing your camcorder Setup Repair Img. DB F Series ResetFile Number Data Code Top page Customizing your camcorder Setup Data CodeDate/Time Camera Data Coordinates HDR-CX260V/CX580V/PJ260V/PJ580V/PJ600V/XR260V Volume Download Music Empty Music 169 TV Type Hdmi Resolution Ctrl for Hdmi Ctrl for Hdmi Control for Hdmi USB Connect Contents list Back to top Mass Storage USB Connect Setting Single USB LUN SettingMulti Disc Burn Top page Customizing your camcorder Setup Disc Burn Beep Top page Customizing your camcorder Setup Beep LCD Brightness Your Location HDR CX260V/CX580V/PJ260V/PJ580V/PJ600V/XR260V Top page Customizing your camcorder Setup GPS Setting HDR GPS Setting HDR REC Lamp HDR-CX580V/PJ580/PJ580V/PJ600/PJ600V Top page Customizing your camcorder Setup REC Lamp HDR Remote Ctrl HDR-PJ260/PJ260V/PJ580/PJ580V/PJ600/PJ600V Top page Customizing your camcorder Setup Power On By LCD Power On By LCD Language Setting Calibration Drop Sensor HDR-PJ600/PJ600V/XR260V Top page Customizing your camcorder Setup Battery Info Battery Info Max Eco ModeTop page Customizing your camcorder Setup Eco Mode Demo Mode Date & Time Format Date & Time SettingDaylight Savings/Summer Time Date & Time For HDR-CX250/PJ260/PJ580/PJ600 Home Area SettingDestination For HDR-CX260V/CX580V/PJ260V/PJ580V/PJ600V/XR260V Auto Clock ADJ HDR Top page Customizing your camcorder Setup Auto Clock ADJ HDR Auto Area ADJ HDR Top page Customizing your camcorder Setup Auto Area ADJ HDR If you have problems Camcorder does not operate even when the power is set to on Power does not turn onMenu settings have been changed automatically Rattling noise is heard when the camcorder is shaken 198 Battery pack is quickly discharged Batteries/power sourcesPower abruptly turns off Menu items are grayed out LCD screenButtons do not appear on the touch panel Buttons on the touch panel quickly disappear Top page Troubleshooting Troubleshooting Memory card Operations using the memory card cannot be performedMemory card Images stored on the memory card cannot be deleted Pressing START/STOP or Photo does not record images RecordingPhotos cannot be recorded Imaging field looks different Auto focus does not function Camcorder stops operatingSteadyShot does not function Images cannot be recorded or played back correctly Photos are recorded automatically LCD brightness cannot be setSound is not recorded correctly Playback 206 Playing back images stored on memory card on other devices Unable to edit Editing movies/photos on your camcorderMovie cannot be divided Demonstration movies cannot be deleted Playback on the TV Top page Troubleshooting Troubleshooting Playback on the TVNeither image nor sound is played on the connected TV Image appears distorted on the 43 TV Images are not copied correctly Copying/Connecting to other devices PlayMemories Home cannot be installed Connecting to a computerPlayMemories Home does not work correctly Camcorder is not recognized by the computer Cor E Self-diagnosis display Battery level warningSelf-diagnosis display Fast flashing Slow flashing 214 Data error Cannot recover data Recovering dataReinsert the memory card Cannot recognize this memory card. Format and use again Other Unable to access external mediaExternal media cannot execute functions Maximum number of images already selected Recording and playback on your camcorder What is the Avchd format?About the Avchd format About GPS HDR-CX260V/CX580V/PJ260V/PJ580V/PJ600V/XR260V On triangulating errorsOn the restriction of use of GPS On the map data On the navigation function On the geographic coordinate systemOn copyright On the memory card adaptor About the memory cardOn image data compatibility About the Memory Stick media 222 About the InfoLITHIUM battery pack About battery life About x.v.Color About the AC Adaptor On recording About language settingOn use and care On use and care LCD PanelAbout this manual, illustrations and on-screen displays When not using your camcorder for a long time Active Interface Shoe When the camcorder is connected to a computer or accessories To clean the flash HDR-CX580V/PJ580/PJ580V/PJ600/PJ600V To clean the LCD screenLCD screen On handling the casing About care and storage of the lens Condensation On moisture condensation On adjustment of the touch panel How to charge the pre-installed rechargeable battery On charging the pre-installed rechargeable batteryOn charging the pre-installed rechargeable battery 236 Charging time Recording time Playing time Recording time HDR-CX580V/PJ580/PJ580V Battery pack HDR-CX250/CX260V Battery packHDR-PJ260/PJ260V Battery pack Playing time HDR-PJ600/PJ600V Battery pack HDR-CX260V HDR-XR260V Expected recording time of movies HDR-CX580V/PJ580V HDR-PJ580 GB 4 GB 8 GB 16 GB 32 GB Memory cardHDR-CX250/CX260V High definition image quality HD 16 GB 32 GB Standard definition image quality STD 9M*1 20.4M*2 Bit-rate and recording pixels 246 Using your camcorder abroad Fiji, Wellington, Eniwetok, Kwajalein On trademarks 250