Lexmark 2480 manual Problem conditions, Troubleshooting, control codes do not work

Problem conditions

Perform the steps listed for each condition to correct the problem. If the suggested action does not correct the problem, contact your service representative.

Printer problems

Problem	Probable cause	Action
Printer goes toTear Off	Tear Off is set to One	Set Tear Off to On instead of
position before job	Second and software	One Second and run the job
finishes printing.	application or network is	again.
	not sending data fast
	enough.
Characters are wrong or	Application program	Refer to your software
missing; formatting	problem.	application manual.
control codes do not work.
	Some wires seem to be	1 Check the setting of the
	missing from the	forms thickness lever.
	printhead.	See “Setting the forms
		thickness lever” on
		page 44 for more
		information.
		2 Run the Printer Test. See
		“Testing the printer” on
		page 116.
		3 Have printer repaired.
Dots are missing or print	Forms thickness lever is	Check the setting of the forms
quality is poor.	incorrect for the type of	thickness lever. See “Setting the
	paper you have loaded.	forms thickness lever” on
		page 44 for more information.
	Dust or paper particles are	Remove the ribbon cartridge
	stuck to the ribbon	and check the ribbon surface.
	surface.

Troubleshooting

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