Lexmark 2480 manual Troubleshooting, Forms thickness lever is set, between the printhead

Printer problems (continued)

Problem	Probable cause	Action
Printer sounds as if it is	Forms thickness lever is set	See “Setting the forms
printing but doesn’t print;	too high for the type of	thickness lever” on page 44.
printing is light.	paper you are using.
	• Ribbon is jamming, is	• Make sure the ribbon
	twisted, or is not	cartridge is correctly
	between the printhead	installed and securely
	and the ribbon shield.	snapped down on the
	• Ribbon is out of ink.	carrier.
		• Adjust the ribbon density
		control knob. See “Is print
		too light?” on page 113 for
		more information.
		• Printer ribbon is out of ink.
		Replace the ribbon
		cartridge. See “Removing
		the ribbon cartridge” on
		page 142.
Printing is unstable; wrong	• If you are using a	• Make sure the printer cable
characters print; left	grounded or shielded	is properly shielded and
margin changes; printing	printer cable, it may not	correctly connected at both
stops.	be attached correctly.	ends.
	• Wrong driver in	• Select the correct driver. See
	software.	“Setting up your Windows
		and DOS application
		software” on page 17.

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Troubleshooting