Problem | Probable cause | Action |
|
|
|
Printer power switch is | Printer is not getting | • Make sure the power cord |
On, but Power light is | power. | is correctly connected at |
Off. |
| both ends. |
|
| • Verify that the power |
|
| source works. |
|
|
|
Printer alarm sounds. | This might indicate an | Check the status of the |
| error or normal | operator panel lights. See |
| operation. | “Checking the printer status” |
|
| on page 118. |
|
|
|
The optional Auto Sheet | The option is incorrectly | Remove and reinstall the |
Feeder or Tractor 2 | installed. | option. For help, refer to the |
Feeder is noisy. |
| documentation shipped with |
|
| your option. |
|
|
|
Printing speed becomes | The print operation has | • Check the forms thickness |
slower. | slowed down. | lever. Make sure the |
|
| setting is appropriate for |
|
| the thickness of your |
|
| forms. Printing speed is |
|
| slower when the setting is |
|
| 4 or higher. |
|
| • Your software application |
|
| is using bitmapped |
|
| (graphic) fonts. If possible, |
|
| select resident fonts. |
|
| Note: Automatic thermal |
|
| slowdown protects the print- |
|
| head from overheating. This |
|
| operation is normal and is |
|
| affected by print type being |
|
| used (letter quality, for |
|
| example) and the amount and |
|
| density of graphics being |
|
| printed. |
|
|
|
141
Troubleshooting
