Troubleshooting
Testing the printer
Each time you turn the power switch On, the printer performs an internal check, or
Running the Printer Test produces a test printout that gives a visual indication of any problem the printer may be experiencing.
You can run the Printer Test with or without the printer being connected to your computer.
Running the printer test
1Make sure paper and the ribbon cartridge are installed.
2Turn the printer Off.
3Press and hold LineFeed while you turn the printer On.
4Release LineFeed when printing starts. Printing continues until you stop the printer.
Hex Trace mode
Hex trace mode prints the control codes that are sent to the printer. Use trace mode to help diagnose software/driver problems.
To enter trace mode:
1Make sure paper and the ribbon cartridge are installed
2Turn the printer Off.
3Press and hold Tractor while you turn the printer On.
4Release Tractor when the lights go out.
5Turn the printer Off and back On to exit this mode.
