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Lenovo manual ThinkPad T40 Series, Service and Troubleshooting Guide

Models: T40

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ThinkPad® T40 Series

Service and Troubleshooting Guide

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Lenovo manual ThinkPad T40 Series, Service and Troubleshooting Guide

Contents

ThinkPad T40 Series Service and Troubleshooting GuidePage ThinkPad T40 Series Service and Troubleshooting GuideFirst Edition May Copyright Lenovo Contents Page Conditions that require immediate action Important safety informationService General safety guidelinesDANGER Power cords and power adaptersExtension cords and related devices Plugs and outletsBatteries Heat and product ventilation CD and DVD drive safety Additional safety informationDANGER Remove signal cables from receptacles Attach the signal cables to receptaclesAttach the power cord to an outlet First, remove the power cord from the outletvDo not use your computer in or near water DANGERDANGER DANGERDANGER DANGERDANGER Laser compliance statementSave these instructions DANGERDANGER DANGERPage xvii Important notice for usersImportant regulatory notice for users Information about hard disk capacityPage Finding information with Access IBM Some of the topics in your help system contain brief video clips that show you how to perform certain tasks, such as replacing your battery, inserting a PC Card, or upgrading your memory. Use the controls shown to play, pause, and rewind the video clip Your ThinkPad at a glance Chapter 1. Overview of your new ThinkPad computerSpecifications FeaturesYour ThinkPad at a glance Your ThinkPad at a glanceFront view Rear view Memory FeaturesFeatures ProcessorvRJ45 Ethernet connector vUltrabay Slim Featuresv2 Universal Serial Bus USB connectors vInfrared port vRJ11 telephone connectorBattery pack SpecificationsSpecifications Power source ac adapterImportant tips Be careful about where and how you workCaring for your ThinkPad computer Caring for your ThinkPad computerCaring for your ThinkPad computer Take care in setting passwordsHandle storage media and drives properly Other important tipsCleaning the cover of your computer Cleaning your computer keyboardCaring for your ThinkPad computer Cleaning your computer display Care for the fingerprint readerCaring for your ThinkPad computer Caring for your ThinkPad computer Chapter 2. Solving computer problems Error messages Solving computer problemsDiagnosing problems Troubleshooting0177: Bad SVP data, stop Solving computer problems0200: Hard disk error Solving computer problems0280: Previous boot Solving computer problemsArea Solving computer problemsSolution MessageSolving computer problems Errors without messagesProblem SolutionProblem Solving computer problemsProblem SolutionSolving computer problems A password problemA power switch problem Keyboard problemsSolution UltraNav problemsSolving computer problems ProblemProblem Standby or hibernation problemsSolving computer problems SolutionSolution Solving computer problemsSolution ProblemFor Windows NT Solution For Windows4.Click the Device Manager tab 8.Clear the Auto insert notification check boxProblem For WindowsSolving computer problems Solution4.Click Enable Hibernation Computer screen problems2.Click Power Management 4.Click the Enable hibernation buttonProblem For Windows XP and Windows3.Click Advanced Solving computer problemsProblem Battery problemsSolving computer problems SolutionProblem Hard disk drive problemsA startup problem Solving computer problems1.Turn off your PC, then turn it on again Solving computer problemsSolving computer problems Fingerprint authentication problemsSolution Other problemsSolving computer problems ProblemSolution Solving computer problemsSolution ProblemProblem 3.Click the Intel SpeedStep technology tabSolving computer problems SolutionSolution Solving computer problemsSolution ProblemStarting BIOS Setup Utility Starting BIOS Setup UtilityRecovering pre-installedsoftware For ThinkPad T41/41p Series computerStarting BIOS Setup Utility Notes Recovering pre-installedsoftware4.Double-click Recover to factory contents For other ThinkPad T40 Series computerRecovering pre-installedsoftware 4.Click Restore your systemUpgrading the hard disk drive Handling a hard disk driveUpgrading the hard disk drive Upgrading the hard disk drive Replacing the batteryReplacing the battery Replacing the battery Getting help on the Web Chapter 3. Getting help and serviceGetting help and service Calling the Customer Support CenterCalling the Customer Support Center Getting help and serviceGetting help and service Getting help on the WebThe following items are not covered Getting help and serviceGetting help and service Getting help around the worldAppendix A. Wireless related information Wireless interoperabilityUsage environment and your health Page Enabling Extended Channel Mode Page Part 1 - General Terms Appendix B. Warranty informationLenovo Statement of Limited Warranty What this Warranty CoversWhat this Warranty Does not Cover How to Obtain Warranty ServiceWhat Lenovo Will Do to Correct Problems Your Additional Responsibilities Exchange of a Machine or PartGoverning Law Limitation of LiabilityBOLIVIA Part 2 - Country-uniqueTermsJurisdiction AMERICAS ARGENTINAURUGUAY MEXICOPARAGUAY PERUCAMBODIA, INDONESIA, AND LAOS UNITED STATESASIA PACIFIC AUSTRALIA CAMBODIA AND LAOSINDIA PEOPLE’S REPUBLIC OF CHINA PRC JAPANMALAYSIA NEW ZEALANDHow to Obtain Warranty Service SINGAPOREEUROPE, MIDDLE EAST, AFRICA EMEA THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIESGoverning Law Namibia, Lesotho and SwazilandAngola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab Emirates, West Bank/Gaza, Yemen, Zambia, and Zimbabwe all disputes arising out of this Statement of Limited Warranty or related to its execution, including summary proceedings, will be submitted to the exclusive jurisdiction of the English courts; 3 in Belgium and Luxembourg, all disputes arising out of this Statement of Limited Warranty or related to its interpretation or its execution, the law, and the courts of the capital city, of the country of your registered office and/or commercial site location only are competent; 4 in France, Algeria, Benin EUROPEAN UNION EU THE FOLLOWING TERMS APPLY TO ALL EU COUNTRIESCONSUMERS FRANCE AND BELGIUM AUSTRIA EGYPTFRANCE GERMANY HUNGARYIRELAND SLOVAKIA Items for Which Lenovo is Not LiableItems for Which Lenovo is Not Liable UNITED KINGDOMWarranty Period Part 3 - Warranty InformationKorea 3.Courier or Depot Service Types of Warranty Service1.Customer Replaceable Unit ″CRU″ Service 2.On-siteServiceWorldwide telephone list 5.CRU and On-siteService6.CRU and Courier or Depot Service 7.CRU and Customer Carry-Inor Mail-InServiceCanada India Guarantee supplement for Mexico Col. Club de Golf Atlas El Salto, Jalisco, México Manufactured bySCI Systems de México, S.A. de C.V Av. De la Solidaridad Iberoamericana No.Appendix C. Customer Replaceable Units CRUs You can find instructions for replacing CRUs in Access IBM, your on-boardhelp. To start Access IBM, press the blue Access IBM button on your ThinkPad Notices Appendix D. NoticesElectronic emissions notices Television output noticevReorient or relocate the receiving antenna Disposing of a disused lithium battery Handling a disused ThinkPad battery packEnvironmental notices for Japan IBM Lotus Software Offer –InEuropean Countries To order a CD–InU. S. Or Canada –InLatin American Countries–InAsia Pacific Countries TrademarksMicrosoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States, other countries, or both Index Page Page 1P P/N: 39T2332 Part Number: 39T2332 Printed in China