Lenovo T40 manual Fingerprint authentication problems, Solving computer problems

Models: T40

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Solving computer problems

vRestore your backups restores backups you have made with Rapid Restore Ultra, if backups have been made.

vRun diagnostics starts diagnostics tests to help determine whether there are problems with your PC and what might be causing them.

vCreate diagnostic disks helps you create special disks used during diagnostic tests.

In the top panel of the Rescue and Recovery workspace, you can click the following to open other pages or exit the utility:

vEvents Log enables you to view a log that contains information about events, or tasks, associated with Rescue and Recovery operations.

vSystem Information enables you to see key hardware and software information about your computer. This information might be valuable when trying to diagnose problems.

vWarranty Status enables you to see when your warranty expires, the terms of service for your computer, or list of replacement parts.

vHelp provides information about the various functions available in the Rescue and Recovery workspace.

vRestart closes the Rescue and Recovery workspace and resumes the

startup sequence that was interrupted.

If you are using the ThinkPad T41/T41p Series computer, you can click the following tabs to open other pages or exit the utility:

vStartup enables you to change the order of devices in which the PC searches for the operating system during startup. In some situations, you might need to start the operating system from a CD drive rather than the hard disk. You specify those kinds of changes on this page.

vPreferences presents various options, depending on your model and accessories, you can set for the Access IBM Predesktop Area.

vInformation gathers essential information about your PC that you can provide to call center technicians, if necessary.

vHelp provides information about the various pages in Access IBM Predesktop Area.

vExit closes the Access IBM Predesktop Area and resumes the startup sequence that was interrupted.

Fingerprint authentication problems

If your finger(s) have any of the following conditions, you may not be able to register or authenticate it:

vYour finger is wrinkled.

vYour finger is rough, dry or injured.

vYour finger is very dry.

vYour finger is stained with dirt, mud, or oil.

30ThinkPad® T40 Series Service and Troubleshooting Guide

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Lenovo T40 manual Fingerprint authentication problems, Solving computer problems