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Lenovo T40 manual

Models: T40

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xviThinkPad® T40 Series Service and Troubleshooting Guide

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Lenovo T40 manual

Contents

Service and Troubleshooting Guide ThinkPad T40 SeriesPage Service and Troubleshooting Guide ThinkPad T40 SeriesFirst Edition May Copyright Lenovo Contents Page Important safety information Conditions that require immediate actionGeneral safety guidelines ServicePower cords and power adapters DANGERExtension cords and related devices Plugs and outletsBatteries Heat and product ventilation CD and DVD drive safety Additional safety informationDANGER First, remove the power cord from the outlet Attach the signal cables to receptaclesAttach the power cord to an outlet Remove signal cables from receptaclesDANGER DANGERDANGER vDo not use your computer in or near waterDANGER DANGERLaser compliance statement DANGERDANGER DANGERDANGER Save these instructionsPage Information about hard disk capacity Important notice for usersImportant regulatory notice for users xviiPage Finding information with Access IBM Some of the topics in your help system contain brief video clips that show you how to perform certain tasks, such as replacing your battery, inserting a PC Card, or upgrading your memory. Use the controls shown to play, pause, and rewind the video clip Features Chapter 1. Overview of your new ThinkPad computerSpecifications Your ThinkPad at a glanceYour ThinkPad at a glance Your ThinkPad at a glanceFront view Rear view Processor FeaturesFeatures MemoryvInfrared port vRJ11 telephone connector Featuresv2 Universal Serial Bus USB connectors vRJ45 Ethernet connector vUltrabay SlimPower source ac adapter SpecificationsSpecifications Battery packCaring for your ThinkPad computer Be careful about where and how you workCaring for your ThinkPad computer Important tipsOther important tips Take care in setting passwordsHandle storage media and drives properly Caring for your ThinkPad computerCleaning the cover of your computer Cleaning your computer keyboardCaring for your ThinkPad computer Cleaning your computer display Care for the fingerprint readerCaring for your ThinkPad computer Caring for your ThinkPad computer Chapter 2. Solving computer problems Troubleshooting Solving computer problemsDiagnosing problems Error messagesSolving computer problems 0177: Bad SVP data, stopSolving computer problems 0200: Hard disk errorSolving computer problems 0280: Previous bootMessage Solving computer problemsSolution AreaSolution Errors without messagesProblem Solving computer problemsSolution Solving computer problemsProblem ProblemKeyboard problems A password problemA power switch problem Solving computer problemsProblem UltraNav problemsSolving computer problems SolutionSolution Standby or hibernation problemsSolving computer problems ProblemProblem Solving computer problemsSolution Solution8.Clear the Auto insert notification check box Solution For Windows4.Click the Device Manager tab For Windows NTSolution For WindowsSolving computer problems Problem4.Click the Enable hibernation button Computer screen problems2.Click Power Management 4.Click Enable HibernationSolving computer problems For Windows XP and Windows3.Click Advanced ProblemSolution Battery problemsSolving computer problems ProblemSolving computer problems Hard disk drive problemsA startup problem ProblemSolving computer problems 1.Turn off your PC, then turn it on againFingerprint authentication problems Solving computer problemsProblem Other problemsSolving computer problems SolutionProblem Solving computer problemsSolution SolutionSolution 3.Click the Intel SpeedStep technology tabSolving computer problems ProblemProblem Solving computer problemsSolution SolutionStarting BIOS Setup Utility Starting BIOS Setup UtilityRecovering pre-installedsoftware For ThinkPad T41/41p Series computerStarting BIOS Setup Utility For other ThinkPad T40 Series computer Recovering pre-installedsoftware4.Double-click Recover to factory contents NotesHandling a hard disk drive 4.Click Restore your systemUpgrading the hard disk drive Recovering pre-installedsoftwareUpgrading the hard disk drive Replacing the battery Upgrading the hard disk driveReplacing the battery Replacing the battery Calling the Customer Support Center Chapter 3. Getting help and serviceGetting help and service Getting help on the WebGetting help on the Web Getting help and serviceGetting help and service Calling the Customer Support CenterGetting help and service The following items are not coveredGetting help around the world Getting help and serviceAppendix A. Wireless related information Wireless interoperabilityUsage environment and your health Page Enabling Extended Channel Mode Page What this Warranty Covers Appendix B. Warranty informationLenovo Statement of Limited Warranty Part 1 - General TermsWhat this Warranty Does not Cover How to Obtain Warranty ServiceWhat Lenovo Will Do to Correct Problems Exchange of a Machine or Part Your Additional ResponsibilitiesLimitation of Liability Governing LawAMERICAS ARGENTINA Part 2 - Country-uniqueTermsJurisdiction BOLIVIAPERU MEXICOPARAGUAY URUGUAYCAMBODIA AND LAOS UNITED STATESASIA PACIFIC AUSTRALIA CAMBODIA, INDONESIA, AND LAOSINDIA NEW ZEALAND JAPANMALAYSIA PEOPLE’S REPUBLIC OF CHINA PRCTHE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES SINGAPOREEUROPE, MIDDLE EAST, AFRICA EMEA How to Obtain Warranty ServiceNamibia, Lesotho and Swaziland Governing LawAngola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab Emirates, West Bank/Gaza, Yemen, Zambia, and Zimbabwe all disputes arising out of this Statement of Limited Warranty or related to its execution, including summary proceedings, will be submitted to the exclusive jurisdiction of the English courts; 3 in Belgium and Luxembourg, all disputes arising out of this Statement of Limited Warranty or related to its interpretation or its execution, the law, and the courts of the capital city, of the country of your registered office and/or commercial site location only are competent; 4 in France, Algeria, Benin EUROPEAN UNION EU THE FOLLOWING TERMS APPLY TO ALL EU COUNTRIESCONSUMERS FRANCE AND BELGIUM AUSTRIA EGYPTFRANCE GERMANY HUNGARYIRELAND Items for Which Lenovo is Not Liable SLOVAKIAUNITED KINGDOM Items for Which Lenovo is Not LiablePart 3 - Warranty Information Warranty PeriodKorea 2.On-siteService Types of Warranty Service1.Customer Replaceable Unit ″CRU″ Service 3.Courier or Depot Service7.CRU and Customer Carry-Inor Mail-InService 5.CRU and On-siteService6.CRU and Courier or Depot Service Worldwide telephone listCanada India Guarantee supplement for Mexico Av. De la Solidaridad Iberoamericana No. Manufactured bySCI Systems de México, S.A. de C.V Col. Club de Golf Atlas El Salto, Jalisco, MéxicoAppendix C. Customer Replaceable Units CRUs You can find instructions for replacing CRUs in Access IBM, your on-boardhelp. To start Access IBM, press the blue Access IBM button on your ThinkPad Appendix D. Notices NoticesTelevision output notice Electronic emissions noticesvReorient or relocate the receiving antenna Disposing of a disused lithium battery Handling a disused ThinkPad battery packEnvironmental notices for Japan IBM Lotus Software Offer –InLatin American Countries To order a CD–InU. S. Or Canada –InEuropean CountriesTrademarks –InAsia Pacific CountriesMicrosoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States, other countries, or both Index Page Page Part Number: 39T2332 Printed in China 1P P/N: 39T2332