Service and Troubleshooting Guide
ThinkPad T40 Series
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Service and Troubleshooting Guide
ThinkPad T40 Series
First Edition May Copyright Lenovo
Contents
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Important safety information
Conditions that require immediate action
General safety guidelines
Service
Power cords and power adapters
DANGER
Batteries
Extension cords and related devices
Plugs and outlets
Heat and product ventilation
DANGER
CD and DVD drive safety
Additional safety information
Attach the signal cables to receptacles
Attach the power cord to an outlet
First, remove the power cord from the outlet
Remove signal cables from receptacles
DANGER
DANGER
DANGER
vDo not use your computer in or near water
DANGER
DANGER
Laser compliance statement
DANGER
DANGER
DANGER
DANGER
Save these instructions
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Important notice for users
Important regulatory notice for users
Information about hard disk capacity
xvii
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Finding information with Access IBM
Some of the topics in your help system contain brief video clips that show you how to perform certain tasks, such as replacing your battery, inserting a PC Card, or upgrading your memory. Use the controls shown to play, pause, and rewind the video clip
Chapter 1. Overview of your new ThinkPad computer
Specifications
Features
Your ThinkPad at a glance
Front view Rear view
Your ThinkPad at a glance
Your ThinkPad at a glance
Features
Features
Processor
Memory
Features
v2 Universal Serial Bus USB connectors
vInfrared port vRJ11 telephone connector
vRJ45 Ethernet connector vUltrabay Slim
Specifications
Specifications
Power source ac adapter
Battery pack
Be careful about where and how you work
Caring for your ThinkPad computer
Caring for your ThinkPad computer
Important tips
Take care in setting passwords
Handle storage media and drives properly
Other important tips
Caring for your ThinkPad computer
Caring for your ThinkPad computer
Cleaning the cover of your computer
Cleaning your computer keyboard
Caring for your ThinkPad computer
Cleaning your computer display
Care for the fingerprint reader
Caring for your ThinkPad computer
Chapter 2. Solving computer problems
Solving computer problems
Diagnosing problems
Troubleshooting
Error messages
Solving computer problems
0177: Bad SVP data, stop
Solving computer problems
0200: Hard disk error
Solving computer problems
0280: Previous boot
Solving computer problems
Solution
Message
Area
Errors without messages
Problem
Solution
Solving computer problems
Solving computer problems
Problem
Solution
Problem
A password problem
A power switch problem
Keyboard problems
Solving computer problems
UltraNav problems
Solving computer problems
Problem
Solution
Standby or hibernation problems
Solving computer problems
Solution
Problem
Solving computer problems
Solution
Problem
Solution
Solution For Windows
4.Click the Device Manager tab
8.Clear the Auto insert notification check box
For Windows NT
For Windows
Solving computer problems
Solution
Problem
Computer screen problems
2.Click Power Management
4.Click the Enable hibernation button
4.Click Enable Hibernation
For Windows XP and Windows
3.Click Advanced
Solving computer problems
Problem
Battery problems
Solving computer problems
Solution
Problem
Hard disk drive problems
A startup problem
Solving computer problems
Problem
Solving computer problems
1.Turn off your PC, then turn it on again
Fingerprint authentication problems
Solving computer problems
Other problems
Solving computer problems
Problem
Solution
Solving computer problems
Solution
Problem
Solution
3.Click the Intel SpeedStep technology tab
Solving computer problems
Solution
Problem
Solving computer problems
Solution
Problem
Solution
Starting BIOS Setup Utility
Starting BIOS Setup Utility
Starting BIOS Setup Utility
Recovering pre-installedsoftware
For ThinkPad T41/41p Series computer
Recovering pre-installedsoftware
4.Double-click Recover to factory contents
For other ThinkPad T40 Series computer
Notes
4.Click Restore your system
Upgrading the hard disk drive
Handling a hard disk drive
Recovering pre-installedsoftware
Upgrading the hard disk drive
Replacing the battery
Upgrading the hard disk drive
Replacing the battery
Replacing the battery
Chapter 3. Getting help and service
Getting help and service
Calling the Customer Support Center
Getting help on the Web
Getting help and service
Getting help and service
Getting help on the Web
Calling the Customer Support Center
Getting help and service
The following items are not covered
Getting help around the world
Getting help and service
Usage environment and your health
Appendix A. Wireless related information
Wireless interoperability
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Enabling Extended Channel Mode
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Appendix B. Warranty information
Lenovo Statement of Limited Warranty
What this Warranty Covers
Part 1 - General Terms
What Lenovo Will Do to Correct Problems
What this Warranty Does not Cover
How to Obtain Warranty Service
Exchange of a Machine or Part
Your Additional Responsibilities
Limitation of Liability
Governing Law
Part 2 - Country-uniqueTerms
Jurisdiction
AMERICAS ARGENTINA
BOLIVIA
MEXICO
PARAGUAY
PERU
URUGUAY
UNITED STATES
ASIA PACIFIC AUSTRALIA
CAMBODIA AND LAOS
CAMBODIA, INDONESIA, AND LAOS
INDIA
JAPAN
MALAYSIA
NEW ZEALAND
PEOPLE’S REPUBLIC OF CHINA PRC
SINGAPORE
EUROPE, MIDDLE EAST, AFRICA EMEA
THE FOLLOWING TERMS APPLY TO ALL EMEA COUNTRIES
How to Obtain Warranty Service
Namibia, Lesotho and Swaziland
Governing Law
Angola, Bahrain, Botswana, Burundi, Egypt, Eritrea, Ethiopia, Ghana, Jordan, Kenya, Kuwait, Liberia, Malawi, Malta, Mozambique, Nigeria, Oman, Pakistan, Qatar, Rwanda, Sao Tome, Saudi Arabia, Sierra Leone, Somalia, Tanzania, Uganda, United Arab Emirates, West Bank/Gaza, Yemen, Zambia, and Zimbabwe all disputes arising out of this Statement of Limited Warranty or related to its execution, including summary proceedings, will be submitted to the exclusive jurisdiction of the English courts; 3 in Belgium and Luxembourg, all disputes arising out of this Statement of Limited Warranty or related to its interpretation or its execution, the law, and the courts of the capital city, of the country of your registered office and/or commercial site location only are competent; 4 in France, Algeria, Benin
CONSUMERS
EUROPEAN UNION EU
THE FOLLOWING TERMS APPLY TO ALL EU COUNTRIES
FRANCE AND BELGIUM
FRANCE
AUSTRIA
EGYPT
IRELAND
GERMANY
HUNGARY
Items for Which Lenovo is Not Liable
SLOVAKIA
UNITED KINGDOM
Items for Which Lenovo is Not Liable
Part 3 - Warranty Information
Warranty Period
Korea
Types of Warranty Service
1.Customer Replaceable Unit ″CRU″ Service
2.On-siteService
3.Courier or Depot Service
5.CRU and On-siteService
6.CRU and Courier or Depot Service
7.CRU and Customer Carry-Inor Mail-InService
Worldwide telephone list
Canada
India
Guarantee supplement for Mexico
Manufactured by
SCI Systems de México, S.A. de C.V
Av. De la Solidaridad Iberoamericana No.
Col. Club de Golf Atlas El Salto, Jalisco, México
Appendix C. Customer Replaceable Units CRUs
You can find instructions for replacing CRUs in Access IBM, your on-boardhelp. To start Access IBM, press the blue Access IBM button on your ThinkPad
Appendix D. Notices
Notices
Television output notice
Electronic emissions notices
vReorient or relocate the receiving antenna
Environmental notices for Japan
Disposing of a disused lithium battery
Handling a disused ThinkPad battery pack
IBM Lotus Software Offer
To order a CD
–InU. S. Or Canada
–InLatin American Countries
–InEuropean Countries
Trademarks
–InAsia Pacific Countries
Microsoft, Windows, and Windows NT are trademarks of Microsoft Corporation in the United States, other countries, or both
Index
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Part Number: 39T2332 Printed in China
1P P/N: 39T2332