A solid-state drive problem

Problem: When you compress files or folders by use of the data compression function in Windows, and then decompress them, the process of writing to or reading from the files or folders is slow.

Solution: Apply the disk defragmentation tool in Windows for faster access to the data.

A software problem

Problem: A program does not run correctly.

Solution: Ensure that the problem is not being caused by the program.

Check that your computer has the minimum required memory to run the program. Refer to the manuals supplied with the program.

Check the following:

The program is designed to operate with your operating system.

Other programs run correctly on your computer.

The necessary device drivers are installed.

The program works when it is run on some other computer.

If an error message is displayed while you are using the program, refer to the manuals supplied with the program.

If the program still does not run correctly, contact your place of purchase or a service representative for help.

Problems with ports and connectors

The following are the most common problems with ports and connectors.

A USB problem

Problem: A device connected to the USB connector does not work.

Solution: Open the Device Manager window. Ensure that the USB device setup is correct, and that the assignment of computer resource and the installation of the device driver are correct. Go to Control Panel. Click Hardware and Sound Device Manager. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.

Refer to “Diagnosing problems” on page 115 for a diagnostic test of the USB connector.

A docking station or port replicator problem

Problem: The computer does not start when you try to turn it on, and does not respond when you try to resume operation.

Solution: Make sure that:

The ac power adapter is connected to the docking station or the port replicator.

The indicator of the docking station is on.

The computer is securely attached to the docking station or the port replicator.

Chapter 10. Troubleshooting computer problems 131

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Lenovo 20AA000MUS, T431s manual Software problem, Problems with ports and connectors, Solid-state drive problem, USB problem

20AA, T431s, 20AA000MUS, 20AA000BUS specifications

The Lenovo ThinkPad series has long been a favorite among business professionals and tech enthusiasts alike, and the Lenovo 20AA000BUS, 20AA000MUS, and T431s models exemplify the brand's commitment to innovation, performance, and rugged design. These laptops are designed for enterprise users who require reliability and versatility in their everyday tasks.

The Lenovo 20AA000BUS model features a robust Intel Core processor that ensures smooth multitasking and quick application launches. Paired with a generous amount of RAM, users can easily run demanding applications and simultaneously manage numerous browser tabs without a hitch. The full HD display provides sharp visuals and vibrant colors which enhance productivity, whether one is working on spreadsheets, watching videos, or conducting presentations.

In terms of connectivity, these models boast several USB ports, HDMI output, and an SD card reader, which facilitate seamless integration with various peripherals and external devices. With the inclusion of robust wireless options, including Wi-Fi and Bluetooth, users can stay connected throughout their workspaces and collaborate effortlessly with coworkers.

Security features are a priority for Lenovo, and the 20AA000MUS model does not disappoint. Built with a fingerprint reader and a webcam privacy shutter, users can feel confident in their data safety. Lenovo's Trusted Platform Module (TPM) technology further enhances system security by encrypting sensitive data.

The T431s, a prominent model in this lineup, prides itself on its sleek and lightweight design, making it easily portable for professionals on the go. The carbon fiber and magnesium alloy chassis not only lends to its durability but also ensures that it withstands the rigors of daily travel.

Battery life is another highlight of these models, capable of lasting through an entire workday, which is a significant advantage for users who often find themselves away from power sources. The Quick Charge feature allows for rapid recharging, ensuring that users can quickly power up their devices before heading into meetings or events.

Overall, the Lenovo 20AA000BUS, 20AA000MUS, and T431s represent a blend of advanced technology, user-centric design, and robust security features. They stand out as reliable companions for professionals seeking efficiency and performance in their computing devices. Whether in the office or on the move, these laptops meet the demanding needs of the modern workforce.