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Lenovo 20AA000MUS, T431s, 20AA000BUS manual Purchasing additional services, Telephone numbers

Models: 20AA T431s 20AA000MUS 20AA000BUS

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•Lenovo hardware repair - If the problem is determined to be caused by Lenovo hardware under warranty, trained service personnel are available to provide the applicable level of service.

•Engineering change management - Occasionally, there might be changes that are required after a product has been sold. Lenovo or your reseller, if authorized by Lenovo, will make selected Engineering Changes (ECs) that apply to your hardware available.

The following items are not covered:

•Replacement or use of parts not manufactured for or by Lenovo or non-warranted parts

•Identification of software problem sources

•Configuration of UEFI BIOS as part of an installation or upgrade

•Changes, modifications, or upgrades to device drivers

•Installation and maintenance of network operating systems (NOS)

•Installation and maintenance of programs

For the terms and conditions of the Lenovo Limited Warranty that applies to your Lenovo hardware product, see “Warranty information” in the Safety, Warranty, and Setup Guide that comes with your computer.

If possible, be near your computer when you make your call in case the technical assistance representative needs to help you resolve a computer problem. Ensure that you have downloaded the most current drivers and system updates, run diagnostics, and recorded information before you call. When calling for technical assistance, have the following information available:

•Machine type and model

•Serial numbers of your computer, monitor, and other components, or your proof of purchase

•Description of the problem

•Exact wording of any error messages

•Hardware and software configuration information for your system

Telephone numbers

For a list of the Lenovo Support phone numbers for your country or region, go to http://www.lenovo.com/support/phone or refer to the Safety, Warranty, and Setup Guide that comes with your computer.

Note: Phone numbers are subject to change without notice. The latest phone numbers are available at http://www.lenovo.com/support/phone. If the number for your country or region is not provided, contact your Lenovo reseller or Lenovo marketing representative.

Finding ThinkPad options

If you want to expand the capabilities of your computer, Lenovo has a number of hardware accessories and upgrades to meet your needs. Options include memory modules, storage devices, network cards, port replicators, batteries, power adapters, printers, scanners, keyboards, mice, and more.

You can shop at Lenovo 24 hours a day, 7 days a week directly over the World Wide Web. All you need is an Internet connection and a credit card.

To shop at Lenovo, go to:

http://www.lenovo.com/accessories/services/index.html

Purchasing additional services

During and after the warranty period, you can purchase additional services, such as support for Lenovo and non-Lenovo hardware, operating systems, and programs; network setup and configuration services; upgraded or extended hardware repair services; and custom installations services. Service availability and service name might vary by country.

Chapter 11. Getting support 135

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Lenovo 20AA000MUS, T431s, 20AA000BUS manual Purchasing additional services, Telephone numbers
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20AA, T431s, 20AA000MUS, 20AA000BUS specifications

The Lenovo ThinkPad series has long been a favorite among business professionals and tech enthusiasts alike, and the Lenovo 20AA000BUS, 20AA000MUS, and T431s models exemplify the brand's commitment to innovation, performance, and rugged design. These laptops are designed for enterprise users who require reliability and versatility in their everyday tasks.

The Lenovo 20AA000BUS model features a robust Intel Core processor that ensures smooth multitasking and quick application launches. Paired with a generous amount of RAM, users can easily run demanding applications and simultaneously manage numerous browser tabs without a hitch. The full HD display provides sharp visuals and vibrant colors which enhance productivity, whether one is working on spreadsheets, watching videos, or conducting presentations.

In terms of connectivity, these models boast several USB ports, HDMI output, and an SD card reader, which facilitate seamless integration with various peripherals and external devices. With the inclusion of robust wireless options, including Wi-Fi and Bluetooth, users can stay connected throughout their workspaces and collaborate effortlessly with coworkers.

Security features are a priority for Lenovo, and the 20AA000MUS model does not disappoint. Built with a fingerprint reader and a webcam privacy shutter, users can feel confident in their data safety. Lenovo's Trusted Platform Module (TPM) technology further enhances system security by encrypting sensitive data.

The T431s, a prominent model in this lineup, prides itself on its sleek and lightweight design, making it easily portable for professionals on the go. The carbon fiber and magnesium alloy chassis not only lends to its durability but also ensures that it withstands the rigors of daily travel.

Battery life is another highlight of these models, capable of lasting through an entire workday, which is a significant advantage for users who often find themselves away from power sources. The Quick Charge feature allows for rapid recharging, ensuring that users can quickly power up their devices before heading into meetings or events.

Overall, the Lenovo 20AA000BUS, 20AA000MUS, and T431s represent a blend of advanced technology, user-centric design, and robust security features. They stand out as reliable companions for professionals seeking efficiency and performance in their computing devices. Whether in the office or on the move, these laptops meet the demanding needs of the modern workforce.