U260 User Guide V1.0_en.book Page 22 Monday, October 4, 2010 12:11 PM

Chapter 5. Troubleshooting

Battery problems

Your computer shuts down before

Discharge and recharge the battery.

the battery status indicator shows

 

empty.

 

-or-

 

Your computer operates after the

 

battery status indicator shows

 

empty.

 

The computer does not operate with

The surge protector in the battery might be active. Turn off the

a fully charged battery.

computer for one minute to reset the protector; then turn on the

 

computer again.

 

 

A hard disk drive problem

 

 

 

The hard disk drive does not work.

In the Boot menu in BIOS setup utility, make sure that the hard disk

 

drive is included in the Boot Device Priority correctly.

 

 

A startup problem

 

 

 

The Microsoft® Windows operating

Use the OneKey Rescue system to help solve or identify your

system does not start.

problem. For details about OneKey Rescue system, see “Chapter 4.

 

OneKey Rescue system” on page 18.

 

OneKey Rescue system problems

 

 

Backup cannot be made.

You are not currently using a Windows operating system.

 

There is not enough space to store the backed up data. You will need

 

to free more hard disk space on your system partition (C drive).

Fail to restore system partition to

The system partition, such as the partition size or the drive capacity

factory default.

of C, has been modified.

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Lenovo U260 Troubleshooting Battery problems, Hard disk drive problem, Startup problem, OneKey Rescue system problems