Troubleshooting Keyboard problems | Lenovo Y460P, Y560P instruction

Chapter 5. Troubleshooting

Keyboard problems

A number appears when	• The numeric lock function is on. To disable it, press
you enter a letter.	Fn+F8.

Sleep or hibernation problems
The computer enters sleep	• If the processor overheats, the computer automatically
mode unexpectedly.	enters sleep mode to allow the computer to cool and to
	protect the processor and other internal components.
	Check the settings for sleep mode.
The computer enters sleep	• Make sure that:
mode immediately after	- The battery is charged.
Power-on self-test (POST).	- The operating temperature is within the acceptable
	- The operating temperature is within the acceptable

range. See “Appendix B. Use and care information” on page 69.

Note: If the battery is charged and the temperature is within range, have the computer serviced.

The critical low-battery error	• The battery power is getting low. Connect the AC
message appears, and the	adapter to the computer, or replace the battery with
computer immediately turns	a fully charged one.
off.

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Lenovo Y460P, Y560P manual Troubleshooting Keyboard problems, Sleep or hibernation problems

Contents

Lenovo IdeaPad Y460p/Y560p First Edition September Copyright Lenovo Respective Users Explanation of hard disk capacity Page Page Contents Appendix F. Features Contents Appendix C. Lenovo limited124 126 Important safety information Important safety information„ Read this first Iii Important safety information Unpack Important safety information Working place Important safety information On using Vii Important safety information Viii Important safety information Service and upgrades „ IdeaPad Y460p Getting to know your computer Getting to know your computer „ IdeaPad Y560p Getting to know your computer Integrated Speakers Power buttonCamera Lenovo SlideNav RJ-45 port Left-side viewUSB port „ IdeaPad Y460p „ IdeaPad Y560p Right-side view Getting to know your computer USB port Only Y560p AC powerESATA/USB Combo port ExpressCard Slot Y560p Optical drive Front view Integrated wireless device switch Bottom view „ IdeaPad Y560p Central Battery packProcessing Unit CPU/ Memory Compartment Hard disk drive Install the battery pack „ Connect to the powerLearning the basics „ Read the manuals „ Turn on the computer „ Configure the operating systemLearning the basics Putting your computer into sleep state „ Shutting down your computer „ Checking battery status Using AC adapter and battery„ Charging the battery „ Removing the battery pack „ Handling the battery Left click button Right click button Using the touchpad Pinch zoom „ GesturesTwo-Finger Scrolling Rotating Learning the basics Three-Finger Flick „ Numeric keypad Using the keyboard „ Function key combinations Fn + Special keys and buttons OneKey Rescue System button Learning the basics Lenovo SlideNav bar OneKey Theater II button Learning the basics Cap Sensor buttons System status indicators „ Attaching a security lock not supplied Securing your computer „ Using passwords „ Using VeriFace „ Using media cards not supplied Connecting external devices Removing a media card Learning the basics Inserting a media card „ Connecting a Bluetooth device specific models only „ Connecting a universal serial bus USB deviceEnabling Bluetooth communications To change the GPU, do the following Wired connection Using the Internet Using the Internet „ Software configuration„ Hardware connection Cable Wi-Fi Wireless connection Enabling wireless connection „ Using Wi-Fi/WiMax specific models onlySoftware configuration Hardware connection OneKey Rescue System OneKey Rescue System„ Introduction OneKey Rescue System OneKey Rescue System Frequently Asked Questions Troubleshooting Where are the recovery discs? Troubleshooting What can I do if the backup process fails? Display problems Troubleshooting Computer is on Problems on changing graphics processing unit GPU Forgot my password Password problem Sleep or hibernation problems Troubleshooting Keyboard problems Computer does not return from sleep mode and does not work Sound problems Troubleshooting Computer screen problems Hard disk drive problem Troubleshooting Battery problemsStartup problem Other problems Troubleshooting OneKey Rescue System problems Connected external Upgrading and replacing devices Replacing the battery Upgrading and replacing devices Replacing memory Upgrading and replacing devices Upgrading and replacing devices Upgrading and replacing devices Handling a hard disk drive Replacing the hard disk drive Upgrading and replacing devices Upgrading and replacing devices Upgrading and replacing devices Upgrading and replacing devices Appendix A. Getting help and service Getting help on the Web Appendix A. Getting help and service Appendix A. Getting help and service Appendix A. Getting help and service Getting help around the world Appendix B. Use and care information „ Be careful about where and how you workCaring for your computer Appendix B. Use and care information „ Notice of static-electricity „ Be gentle with your computer „ For outdoor use „ Carry your computer properly „ Handle storage media and drives properly „ Take care in setting passwords „ Data safety„ Other important tips Appendix B. Use and care information „ Ergonomic information Accessibility and comfort „ Questions about vision? „ What if you are traveling? „ General tips for maintenance Maintenance Appendix B. Use and care information „ Cleaning the cover of your computer „ Cleaning your computer keyboard „ Cleaning your computer display „ What this warranty covers Appendix C. Lenovo limited warranty „ What your service provider will do to correct problems „ How to obtain warranty serviceAppendix C. Lenovo limited warranty Information „ Replacement of a product or part „ Use of personal information „ Your additional responsibilities „ What this warranty does not cover „ Limitation of liability „ Dispute resolution „ European Economic Area EEA „ Other rights Lenovo Technology B.V. Turkiye Istanbul Subesi „ Lenovo Turkey address Productor machine type Country or region Purchase Warranty information Customer Replaceable Unit CRU Service „ Types of warranty service Courier or Depot Service Appendix C. Lenovo limited warranty On-site ServiceCustomer Carry-In or Mail-In Service Product Exchange Service Appendix D. Customer replaceable units CRUs Appendix D. Customer replaceable units CRUs Appendix E. Notices Appendix E. Notices 100 101 „ Export classification notice 102 Energy Star model information Windows 103 104 „ Wireless interoperability 105 „ Usage environment and your health 106 „ Safety information related to Mobile Broadband 107 „ Note to Catv system installer „ Products with television tuner options installedTV tuner information Y560p only 108 109 „ Example of antenna grounding Following notice applies to all countries and regions 110 „ Federal Communications Commission FCC Statement Electronic emissions notices111 112 „ Industry Canada Class B Emission Compliance Statement „ German Class B Compliance Statement „ Avis de conformité à la réglementation d’Industrie Canada113 114 115 „ European Union Compliance Statement Class B Compliance 116 „ Korea Class B „ Japan Compliance Statement for Power line Harmonics117 „ General recycling statement Weee and recycling statements118 119 EU Weee statements 120 Japan recycling statements 121 „ Disposing of a Lenovo Computer Components 122 123 124 Appendix F. Features and SpecificationsMachine Type 20076/4395 IdeaPad Y560p 20077/4397 Form Factor Y460p 125 Appendix F. Features and Specifications Ports 126 Trademarks 127 Index Index 128 129 Do not Return IT to the Store New World. New Thinking.TM