Chapter 4. Troubleshooting
Battery problems
Your computer shuts down | • | Recharge the battery. |
before the battery status |
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indicator shows empty. |
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Your computer operates after |
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the battery status indicator |
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shows empty. |
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A startup problem |
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The Microsoft® Windows | • | For details, see “Lenovo OneKey Recovery System” on |
operating system does not |
| page 25. |
start. |
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OneKey Recovery System problems | ||
Backup cannot be made. | • Make sure that you are currently using a Windows | |
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| operating system. |
| • There may not be enough space to store the | |
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| You will need to free more hard disk space on your backup's |
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| partition. |
Failure to restore system | • The system partition (e.g. the partition size or the drive | |
partition to factory default. |
| capacity of C) has been modified. |
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Other problems |
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Your computer does not | • To turn off your computer, press and hold the Power button | |
respond. |
| for five seconds or more. If the computer still does not |
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| respond, remove the AC power adapter. |
| • Your computer might lock when it enters sleep mode | |
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| during a communication operation. Disable the sleep timer |
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| when you are working on the network. |
The connected external device | • Do not connect or disconnect any external device cables | |
does not work. |
| other than USB while the computer power is on. Otherwise, |
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| you might damage your computer. |
| • When using high power consumption external devices such | |
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| as an external USB optical disk drive, use an external device |
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| power adapter. Otherwise, the device may not be |
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| recognized, or the system may shut down as a result. |
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