Philips TCD138 user manual Troubleshooting, Problem Solution

Models: TCD138

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TROUBLESHOOTING

 

 

PROBLEM

 

SOLUTION

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The phone does not

 

Check if the battery is correctly inserted

 

 

switch on.

 

 

(big arrow facing you and pointing to the

 

 

 

 

 

 

top) and/or charge the phone until the

 

 

 

 

 

 

battery icon has stopped flashing.

 

 

 

 

 

 

 

 

 

The display shows

 

Somebody tried to use your phone but

 

 

"BLOCKED" when you

 

did not know the PIN code or Unblocking

 

 

switch on.

 

 

code. Contact your service provider.

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The

 

and

 

The network connection is lost. Either

 

 

symbols are not

 

you are in a radio shadow (in a tunnel or

 

 

displayed.

 

 

between tall buildings) or you are outside

 

 

 

 

 

 

of the network coverage area. Try from

 

 

 

 

 

 

another place.

 

 

 

 

 

 

 

 

 

 

The display doesn’t

 

The display responds more slowly at very

 

 

respond (or responds

 

low temperatures. This is normal and

 

 

slowly) to key pushes.

 

does not affect the operation of the

 

 

 

 

 

 

phone. Take the phone to a warmer place

 

 

 

 

 

 

and try again.

 

 

 

 

 

 

 

 

 

Your phone shows

 

Remove your battery. Check that the

 

 

"Insert SIM" on the

 

micro SIM card is correctly inserted

 

 

display.

 

 

(clipped corner at the top left - see

 

 

 

 

 

 

page 3).

 

 

 

 

 

 

 

 

When charging the

 

Only charge the battery in an

 

 

battery, the battery icon

 

environment where the temperature does

 

 

shows no bars and the

 

not go below 0°C (32°F) or above 50°C

 

 

outline is flashing.

 

(113°F).

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

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Page 35
Image 35
Philips TCD138 user manual Troubleshooting, Problem Solution