4078-00X

Symptom Tables

Locate the symptom in the following tables and take the appropriate action.

Carrier Transport Problems

Symptom

Action

 

 

 

•

No carrier movement

Go to the “Carrier Transport Service

•

Slow carrier movement

Check” on page 2-6.

•

Carrier stops

 

• Carrier slams side frame

 

 

 

Communications Problems

 

Symptom

Action

 

 

Printer not communicating with

Go to the “Parallel Port Service

host computer.

Check” on page 2-12.

 

 

Maintenance Station Problems

 

 

 

Symptom

Action

 

 

Maintenance station:

Go to the “Maintenance Station

• Fails to cap the printhead

Service Check” on page 2-8.

 

• Fails to clean the printhead

 

 

 

Operator Panel

 

 

 

Symptom

Action

 

 

Paper Feed and / or Install print

Replace the system board.

cartridge buttons do not operate

 

 

 

Busy light does not come on

Replace the system board

 

 

2-4

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Lexmark 1020 manual Symptom Tables, Carrier Transport Problems