4078-00X

Symptom Tables

Locate the symptom in the following tables and take the appropriate action.

Carrier Transport Problems

Symptom

Action

 

 

 

No carrier movement

Go to the “Carrier Transport Service

Slow carrier movement

Check” on page 2-6.

Carrier stops

 

• Carrier slams side frame

 

 

 

Communications Problems

 

Symptom

Action

 

 

Printer not communicating with

Go to the “Parallel Port Service

host computer.

Check” on page 2-12.

 

 

Maintenance Station Problems

 

 

 

Symptom

Action

 

 

Maintenance station:

Go to the “Maintenance Station

• Fails to cap the printhead

Service Check” on page 2-8.

 

• Fails to clean the printhead

 

 

 

Operator Panel

 

 

 

Symptom

Action

 

 

Paper Feed and / or Install print

Replace the system board.

cartridge buttons do not operate

 

 

 

Busy light does not come on

Replace the system board

 

 

2-4

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Lexmark 1020 manual Symptom Tables, Carrier Transport Problems