Lexmark 1020 manual 4078-00X Paper Feed Problems

4078-00X

Paper Feed Problems

Symptom	Action
• Fails to pick paper	Go to the “Paper Feed Service
• Picks more than one sheet of	Check” on page 2-9.
paper
• Picks paper but fails to feed
• Paper jams
• Paper fails to exit
• Noisy paper feed
Envelopes fail to feed	Go to the “Envelope Feed Service
	Check” on page 2-7.
Paper skews	Go to the “Paper Path Service
	Check” on page 2-11.
Power Problems

Symptom		Action
No power in machine, no Power		Go to the “Power Service Check” on
On light, no motors		page 2-12.
Print Quality Problems
Symptom		Action
•	Voids in characters	Go to the “Print Quality Service
•	Light print	Check” on page 2-13.
• Prints off the page
•	Fuzzy print
• Carrier moves but no print
•	Printhead drys prematurely
•	Colors print incorrectly
•	Vertical alignment off
•	Ink smearing	Go to the “Paper Feed Service
•	Vertical streaks on paper	Check” on page 2-9.
•	Print lines crowded

Diagnostic Information 2-5