Troubleshooting

48

Print a network setup page to verify the SSID the printer is using.

If you are not sure if your SSID is correct, then run the wireless setup again.

Your WEP key or WPA passphrase is correct (if your network is secure). Log on to the access point and check the security settings.

A security key is like a password. All devices on the same wireless network using WEP, WPA, or WPA2 share the same security key.

If you are not sure if your security information is correct, then run the wireless setup again.

The printer and the computer are within the range of the wireless network.

For most networks, the printer and the computer should be within 100 feet (30 meters) of the access point (wireless router).

The WiFi indicator is green and successfully connected.

The printer driver is installed on the computer from which you are performing a task.

The correct printer port is selected.

The computer and printer are both connected to the same wireless network.

The printer is located away from obstacles or electronic devices that could interfere with the wireless signal.

Make sure the printer and access point are not separated by poles, walls, or support columns containing metal or concrete.

Many devices can interfere with the wireless signal, including baby monitors, motors, cordless phones, security system cameras, other wireless networks, and some Bluetooth devices.

Printing a network setup page

A network setup page lists the configuration settings of the printer, including the IP address and MAC address of the printer.

1Load plain paper.

2From the printer control panel, navigate to:

> Setup > OK > Network Setup > OK > Print Network Setup Page > OK

Locating IP addresses

For Windows users

1Click , or click Start and then click Run.

2In the Start Search or Run box, type cmd.

3Press Enter, or click OK.

The Command Prompt window opens.

4Type ipconfig, and then press Enter.

The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100.

For Macintosh users

1From the Apple menu, choose About This Mac.

2Click More Info.

3From the Contents pane, choose Network.

4If you are connected over a wireless network, choose AirPort from the Active Services list.

Locating the printer IP address

You can locate the printer IP address by viewing the printer network setup page. See the User's Guide on the software installation CD for more information on printing a network setup page.

Cannot print over wireless network

If you encountered problems while installing, or if your printer does not appear in the printers folder or as a printer option when sending a print job, then try uninstalling and reinstalling the software.

Before you reinstall the software, check the troubleshooting checklist, and then do the following:

TURN THE ACCESS POINT (WIRELESS ROUTER) OFF AND THEN BACK ON

Wait one minute for the printer and computer to reestablish the connection. This can sometimes refresh network connections and resolve connectivity issues.

DISCONNECT FROM VPN SESSION

When you are connected to another network through a VPN connection, you will not be able to access the printer over your wireless network. End your VPN session, and then try printing again.

MAKE SURE DEMO MODE IS TURNED OFF

Select printer features are not available when Demo Mode is turned on.

From the printer control panel, navigate to:

> Setup > OK > Demo Mode > OK > Off > OK

CHECK YOUR WEP KEY OR WPA PASSPHRASE

If your access point is using WEP security, then the WEP key should be:

Exactly 10 or 26 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. or

Exactly 5 or 13 ASCII characters. ASCII characters are letters, numbers, and symbols found on a keyboard. ASCII characters in a WEP key are casesensitive.

If your access point is using WPA or WPA2 security, then the WPA passphrase should be:

Exactly 64 hexadecimal characters. Hexadecimal characters are A–F, a–f, and 0–9. or

Page 48
Image 48
Lexmark S410 manual Printing a network setup, Locating IP addresses, Cannot print over wireless network

S410 specifications

The Lexmark S415 and S410 series of printers, along with the 90T4110 toner cartridge, are designed to meet the needs of small to medium-sized businesses that require reliable, efficient, and high-performance printing solutions.

The Lexmark S415 is a multifunction device that combines printing, copying, scanning, and faxing capabilities in a single compact unit. It boasts a print speed of up to 33 pages per minute (ppm) for black and white prints and up to 28 ppm for color. This model utilizes Lexmark's proprietary Unison toner, which ensures consistent, high-quality output and reduces the need for frequent cartridge replacements. The S415 supports a variety of paper types and sizes, making it versatile for various office tasks.

On the other hand, the Lexmark S410 is designed for everyday printing needs with its streamlined functionality. It provides print speeds similar to the S415 and is equipped with a user-friendly interface that simplifies operation. The S410 model emphasizes energy efficiency, featuring Eco Mode to minimize energy consumption and reduce printing costs. The printer also supports mobile printing technologies such as AirPrint and Google Cloud Print, allowing users to print directly from their smartphones or tablets.

Both models incorporate advanced security features to protect sensitive business information. These include secure printing, which ensures that documents are only printed when the user is present at the device. Additionally, the printers offer various connectivity options, including USB, Ethernet, and wireless capabilities, providing flexibility in a networked office environment.

The 90T4110 toner cartridge, compatible with both the S415 and S410 series, offers a generous page yield, delivering more prints while reducing overall printing costs. This toner cartridge is engineered to provide consistent print quality and prevent downtime associated with frequent replacements.

In summary, the Lexmark S415 and S410 printers, supported by the 90T4110 toner cartridge, deliver robust performance and versatile features tailored for modern business requirements. With their multifunction capabilities, high print speeds, and emphasis on security and energy efficiency, these devices are invaluable assets for enhancing productivity in any office setting.