Troubleshooting

50

In Mac OS X version 10.4 or earlier

1From the Finder, navigate to: Applications > Internet Connect > AirPort

The SSID of the network that the computer is connected to is displayed in the Network menu.

2Write down the SSID.

For Macintosh users with an access point

1Type the IP address of the access point in the address field of your Web browser, and then continue to step 2.

If you do not know the IP address of the access point, then do the following:

aFrom the Apple menu, navigate to: System Preferences > Network > AirPort

bClick Advanced or Configure.

cClick TCP/IP.

The Router entry is typically the access point.

2Type your user name and password when prompted, and then click OK.

3In the Wireless settings section, look for the SSID.

4Write down the SSID, security type, and the WEP key/WPA passphrase (if shown).

Notes:

Make sure you copy the network information down exactly, including any capital letters.

Store the SSID and the WEP key or WPA passphrase in a safe place for future reference.

MAKE SURE YOUR OS IS COMPATIBLE WITH WIRELESS PRINTING THROUGH AIRPORT

The printer supports wireless printing only through AirPort base stations for Mac OS X version 10.5 or later.

“Communication not available” message appears when printing wirelessly

Try one or more of the following:

MAKE SURE YOUR COMPUTER AND PRINTER HAVE VALID IP ADDRESSES FOR THE NETWORK

If you are using a laptop and have power saving settings enabled, then you may see the ”Communication not available” message on your computer screen when you attempt to print wirelessly. This can occur if the laptop hard drive has powered down.

If you see this message, then wait a few seconds and then try to print again. The laptop and printer require a few seconds to power up again and reattach to the wireless network.

If you see this message again after you have waited long enough for the printer and the laptop to attach to the network, then there may be a problem with your wireless network.

Make sure that the laptop and printer have both received IP addresses:

For Windows users

1Click , or click Start and then click Run.

2In the Start Search or Run box, type cmd.

3Press Enter, or click OK.

4Type ipconfig, and then press Enter.

The IP address appears as four sets of numbers separated by periods, such as 192.168.0.100.

For Macintosh users

1From the Apple menu, navigate to: About This Mac > More Info

2From the Contents pane, choose Network.

3If you are connected over a wireless network, then choose AirPort from the Active Services list. The Router entry is typically the access point.

Locating the printer IP address

From the printer, print a network setup page. In the TCP/IP section, look for Address.

View the printer settings.

From the printer control panel, navigate to:

> Setup > OK > Network Setup > OK > Wireless 802.11 b/g/n > OK > Network Connection Setup > OK > TCP/IP > OK > IP Address > OK

If the printer or the laptop does not have an IP address, or if either has an address of 169.254.x.y (where x and y are any two numbers between 0 and 255), then do the following:

1Turn off the device that does not have a valid IP address (the laptop, the printer, or both).

2Turn on the device, and then check the IP addresses again.

If the printer or the laptop still does not receive a valid IP address, then there is a problem with your wireless network. Try the following:

Make sure your access point (wireless router) is turned on and is working.

Remove any objects that could be blocking the signal.

Temporarily turn off any unnecessary wireless devices on your network and pause any

networkintensive activities, like large file transfers or network games. If the network is too busy, then it is possible that the printer is not receiving the IP address within the allowed time.

Make sure your DHCP server, which may also be your wireless router, is working and is configured to assign IP addresses. If you are not sure how to do this, then refer to the manual that came with your wireless router.

Page 50
Image 50
Lexmark S410 manual For Macintosh users with an access point, Mac OS X version 10.4 or earlier, Click Advanced or Configure

S410 specifications

The Lexmark S415 and S410 series of printers, along with the 90T4110 toner cartridge, are designed to meet the needs of small to medium-sized businesses that require reliable, efficient, and high-performance printing solutions.

The Lexmark S415 is a multifunction device that combines printing, copying, scanning, and faxing capabilities in a single compact unit. It boasts a print speed of up to 33 pages per minute (ppm) for black and white prints and up to 28 ppm for color. This model utilizes Lexmark's proprietary Unison toner, which ensures consistent, high-quality output and reduces the need for frequent cartridge replacements. The S415 supports a variety of paper types and sizes, making it versatile for various office tasks.

On the other hand, the Lexmark S410 is designed for everyday printing needs with its streamlined functionality. It provides print speeds similar to the S415 and is equipped with a user-friendly interface that simplifies operation. The S410 model emphasizes energy efficiency, featuring Eco Mode to minimize energy consumption and reduce printing costs. The printer also supports mobile printing technologies such as AirPrint and Google Cloud Print, allowing users to print directly from their smartphones or tablets.

Both models incorporate advanced security features to protect sensitive business information. These include secure printing, which ensures that documents are only printed when the user is present at the device. Additionally, the printers offer various connectivity options, including USB, Ethernet, and wireless capabilities, providing flexibility in a networked office environment.

The 90T4110 toner cartridge, compatible with both the S415 and S410 series, offers a generous page yield, delivering more prints while reducing overall printing costs. This toner cartridge is engineered to provide consistent print quality and prevent downtime associated with frequent replacements.

In summary, the Lexmark S415 and S410 printers, supported by the 90T4110 toner cartridge, deliver robust performance and versatile features tailored for modern business requirements. With their multifunction capabilities, high print speeds, and emphasis on security and energy efficiency, these devices are invaluable assets for enhancing productivity in any office setting.