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Jam between the input area and the exit area
What this light sequence means:
A jam has occurred between the input area and the exit area. (An
input area is where print media enters the printer from a source. An
exit area is where a printed job exits to an output bi n.)
What you can do:
Clear the jam and the entire paper path:
1Open the upper front door.
2Remove the print cartridge.
3Remove the jam.
4Replace the print cartridge.
5Close the upper front door.
6Press and release Continue to clear the message.
See Jam between the input area and the exit area for more
information.
Jam in an exit area
What this light sequence means:
A jam has occurred in the area where a printe d job exits to an
output bin.
What you can do:
Clear the jam and the entire paper path:
1Open the rear door.
2Remove the jam.
3Close the rear door.
4Press and release Continue to clear the message.
See Jam in exit area for more information.