Troubleshooting (Cont.)

Commercial Mode Check / FTG Operation Troubleshooting

Commercial Mode Check

Press POWER on

Installer Remote.

TV

No

responded?

 

Yes

 

Leave the TV set ON.

Bad

TV

Go to Installer Menu

 

 

by pressing MENU until

 

 

the on-screen setup

 

 

menus lock up (i.e.,

 

 

stop responding).

 

 

TV

 

 

stopped

Stopped

TV is in

responding or

continued to

responding

Commercial Mode.

respond?

 

 

Continued

 

 

to respond

 

 

TV is not in Commercial

 

 

Mode. Call Technical

 

 

Support for assistance.

 

 

FTG Operation Troubleshooting

The following table provides troubleshooting information for when the EBL is configured in the FTG Mode of operation.

Symptom

Possible Cause(s)

Solution(s)

Communication Error

Cable(s) not connected.

Check and connect communication cables.

(“Communications

TV not powered.

Check/connect the TV power cord.

Timeout”)

 

TV not turned ON.

TV needs to be turned ON (default FTG Mode).

 

Wrong COM

In the FTG Configuration Application, select the correct

 

(communication) port.

COM port for the cable being used.

 

 

 

206-4163

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LG Electronics 37LD340H, 37LD325H Commercial Mode Check / FTG Operation Troubleshooting, Symptom Possible Causes Solutions
Page 159 Page 161

26LD340H, 42LD320H, 37LD325H, 37LD310H, 42LD340H specifications

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