Basic and advanced troubleshooting tables
Use the following troubleshooting tables to determine the symptoms or condition of a suspect server blade. The state of the front panel LEDs can be viewed locally.
NOTE: Virtual front panel LEDs in the iLO 3 TUI are not the same as the front panel LEDs, see “Virtual Front Panel LEDs in the iLO 3 TUI” (page 89) for more information about Virtual front panel LED troubleshooting
Table 9 Basic Low End Troubleshooting
Step 
Condition
1Server blade appears “dead”
2Server blade does not power on after front panel power button is momentarily pressed (less than four seconds).
3a Blade health LED is off and iLO 3 LED is flashing amber or off.
3b Blade health LED is flashing amber or red and iLO 3 MP is running.
Action
Nothing is logged for this condition.
1.For new server installations, review the installation procedures.
2.Be sure that that the enclosure power cords are connected to both the power supplies and to the AC receptacles.
3.Be sure that that AC power, at the proper AC voltage levels, is available to the receptacles.
4.If the power button’s integrated LED on front panel remains off, then reseat the server blade.
5.As a last resort, replace the server blade. This issue is fixed when the front panel LED states are as follows: blade health is steady green.
A fatal fault has been detected and logged, attempting to power on the server.
1.Examine enclosure power supply LEDs. If they are not steady green, then replace power supply.
2.If the enclosure power supply LED is green, then you might need an additional power supply to supply sufficient power to run the blades in the enclosure.
3.Examine the iLO 3 MP subsystem logs for events related to DC power rails.
4.An improper SBL or
This issue is fixed when the front panel LEDs are as follows: Health is steady green and power is steady green.
A fatal fault has been detected and logged while booting or running system firmware (SFW or iLO 3 firmware).
1.Cannot access the iLO 3 MP at this time.
2.Must reseat or replace the server blade. This issue is fixed when the iLO 3 MP logs can be read and both front panel health LED and server power LED states show: Flashing green or steady green, and steady green, respectively.
A fatal error has been detected and logged while booting or running system firmware. Examine the iLO 3 MP logs for events related to switched DC power or cooling fans or configuration. This issue is fixed when both front panel health LED and server power LED states show: Flashing green or steady green, and steady green, respectively.
