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8 Support and other resources
Contacting HP
Before you contact HP
Be sure to have the following information available before you call contact HP:
•Technical support registration number (if applicable)
•Product serial number
•Product model name and number
•Product identification number
•Applicable error message
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•Operating system type and revision level
HP contact information
For the name of the nearest HP authorized reseller:
•In the United States, see the HP US service locator webpage (http://welcome.hp.com/country/ us/en/wwcontact.html.)
•In other locations, see the Contact HP worldwide (in English) webpage: http://welcome.hp.com/country/us/en/wwcontact.html.
For HP technical support:
•In the United States, for contact options see the Contact HP United States webpage: (http:// welcome.hp.com/country/us/en/contact_us.html)
To contact HP by phone:
◦Call
◦If you have purchased a Care Pack (service upgrade), call
•In other locations, see the Contact HP worldwide (in English) webpage (http:// welcome.hp.com/country/us/en/wwcontact.html)
Subscription service
HP recommends that you register your product at the Subscriber's Choice for Business website:
http://www.hp.com/country/us/en/contact_us.html.
Documentation feedback
HP welcomes your feedback. To make comments and suggestions about product documentation, send a message to docsfeedback@hp.com.
Include the document title and manufacturing part number. All submissions become the property of HP
Contacting HP 119