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HP nPartitions (nPars) manual Removing and replacing components, Support and other resources 119

Models: nPartitions (nPars)

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SAS hard drive LED combinations	87
Blade Link LEDs	89
Virtual Front Panel LEDs in the iLO 3 TUI	89
SUV Cable and Ports	91
Connecting to the serial port	91
Diagnostics	92
General diagnostic tools	92
Fault management overview	92
HP-UX Fault management	92
Errors and error logs	93
Event log definitions	93
Event log usage	93
iLO 3 MP event logs	94
SEL review	95
Troubleshooting processors	96
Processor installation order	96
Processor module behaviors	96
Enclosure information	96
Cooling subsystem	96
Firmware	96
Identifying and troubleshooting firmware issues	97
Verify and install the latest firmware	97
Troubleshooting the server interface (system console)	97
Troubleshooting the environment	97
7 Removing and replacing components	99
Server blade components list	99
Preparing the server blade for servicing	102
Powering off the server blade	102
Blade Link for BL870c i4 or BL890c i4 configurations	102
Removing the Blade Link for BL870c i4 or BL890c i4 configurations	102
Replacing the Blade Link for BL870c i4 or BL890c i4 configurations	103
Blade Link for BL860c i4 configurations	104
Server blade	106
Access panel	106
Disk drive blanks	107
Removing a disk drive blank	107
Disk drives	107
DIMM baffle	108
DIMMs	109
CPU baffle	110
CPU and heatsink module	111
SAS backplane	114
Server battery	114
Mezzanine cards	115
ICH mezzanine board	116
System board	116
Blade Link	117
8 Support and other resources	119
Contacting HP	119
Before you contact HP	119
HP contact information	119
Subscription service	119
Documentation feedback	119
HP Insight Remote Support Software	120

Contents 5

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HP nPartitions (nPars) manual Removing and replacing components, Support and other resources 119

Contents

Abstract HP-UX Contents Optional components TroubleshootingSupport and other resources 119 Removing and replacing componentsIndex 146 Regulatory information 145Server blade overview OverviewCPU0 Server blade componentsServer blade dimensions and weight for the BL860c Server blade dimensions and weightBlade Link dimensions and weight Site preparationCustomer and HP Information Site Inspection ChecklistSample Site Inspection Checklist Unpacking and inspecting the server blade Power subsystemESD handling information Inspect the shipping containers for damage Verifying site preparationUnpacking the server blade Verifying the inventoryInstallation sequence and checklist Installing the server blade into the enclosureInstalling and powering on the server blade Preparing the enclosureRemoving a c7000 device bay divider Slide the locking tab down Installing interconnect modules Interconnect bay numbering and device mapping Installing the server blade into the enclosure Power States Server blade power statesPowering off the server blade Powering on the server bladeBL1 Blade Link bay location rulesBL2E Installing the server blade into the enclosure Accessing Uefi or the OS from iLO 3 MP Using iLOUefi Front Accessing Uefi or the OS from iLO 3 MP OS login prompt Booting and installing the operating systemSaving Uefi configuration settings Operating system is loaded onto the server bladeInstalling the latest firmware using HP Smart Update Manager Operating systems supported on the server blade Operating system proceduresInstalling the operating system onto the server blade Continue with Configuring system boot options Installing the OS using HP Ignite-UXInstalling the OS using vMedia Adding HP-UX to the boot options list Configuring system boot optionsBooting and shutting down HP-UX Booting HP-UX from the Uefi Boot Manager HP-UX standard bootBooting HP-UX in LVM-maintenance mode Booting HP-UX in single-user modeBooting HP-UX from the Uefi Shell Shutting down HP-UXBooting and shutting down HP-UX Partner blades Optional componentsHot-plug SAS disk drives Removing the access panel Installing internal componentsProcessor load order Processor and heatsink moduleOptional components Installing internal components Optional components Installing internal components DIMMs Dimm installation guidelinesDimm pair load order PerformanceMixed Dimm load order Dimm pair load order Mixed Dimm load order Dimm quad load order Dimm quad load order rulesInstalling Dimms Mezzanine cards Remove the access panel Removing the access panelHP Smart Array P711m Controller Supercap pack mounting kit Installing the Supercap mounting bracketSlot Installing the P711m controller boardInstalling the Supercap Pack Procedure summary Replacing the access panelUpgrading a conjoined configuration Before getting started Upgrade kit contentsDetermining your current firmware revisions Supported operating systemsMinimum firmware versions Sysrev Uuid VCM Rules for server blade internal components Existing server blade check Upgrading the original serverAdding resources Installing internal components Ilo002264fed1da CMhpiLO- sr Sysset Command successful Installing internal components Final hardware check Support Booting the operating systemWarranty registration Operating System Licenses Blade link and system information parametersQuick Boot option FC SAN connections FCoE SAN connections Ethernet network connections Profile entry Assigned network Post-Upgrade Procedure for PI Pre-Upgrade Procedure for PIGioportableimage before Immed Now Methodology TroubleshootingGeneral troubleshooting methodology Methodology Troubleshooting Entry Points Executing recommended troubleshooting methodologyBasic Low End Troubleshooting Basic and advanced troubleshooting tablesCannot find a boot disk. The iLO 3 MP is running Properly installed and fully seated Advanced Low End TroubleshootingSl -e -nc Df -d Sysset Npar Uefi info all Troubleshooting toolsServer blade LEDs Controls and portsFront panel view Rear panel viewUID LED Front panel LEDsSAS hard drive LED combinations SAS disk drive LEDsDrive might terminate the current Indications for the iLO 3 TUI LEDs Virtual Front Panel LEDs in the iLO 3 TUIBlade Link LEDs Health LED SUV Cable and Ports Connecting to the serial portGeneral diagnostic tools DiagnosticsFault management overview HP-UX Fault managementEvent log usage Errors and error logsEvent log definitions ILO 3 MP event logs SEL review Enclosure information Troubleshooting processorsCooling subsystem FirmwareTroubleshooting the environment Troubleshooting the server interface system consoleIdentifying and troubleshooting firmware issues Verify and install the latest firmwareServer blade environmental specifications CRU List Removing and replacing componentsServer blade components list 512744-001 AD399-2134A Preparing the server blade for servicing Powering off the server bladeBlade Link for BL870c i4 or BL890c i4 configurations Preparing the server blade for servicing Blade Link for BL860c i4 configurations Preparing the server blade for servicing Server blade Access panelPower off the server blade. Powering off the server blade Removing a disk drive blank Disk drive blanksDisk drives Dimm baffle DIMMs CPU baffle CPU and heatsink module Removing and replacing components CPU and heatsink module SAS backplane Server batteryMezzanine cards System board ICH mezzanine boardProcessor and heatsink module CPU and heatsink module Blade LinkUse the indent to pull the door open Contacting HP Support and other resourcesHP Insight Remote Support Software New and changed information in this editionTypographic conventions Understood or followed will result in personal injury or Asic Standard terms, abbreviations, and acronymsLdap TUI Configuring a Smart Array Controller RAID configuration and other utilitiesUsing the saupdate command SyntaxSetmode Determining the Driver ID and Ctrl ID Updating the firmware using saupdateRAID configuration and other utilities Creating a logical drive Deleting a logical drive Drivers Useful Uefi command checksUefi Shell Commands Uefi Shell and HP Posse commandsControls batch file command echoing or displays a message Displays or modifies MEM/MMIO/IO/PCI/PCIE address space Drive paths in Uefi Using the Boot Maintenance ManagerAdd Boot Option Boot OptionsDelete Boot Option Change Boot Order Add Driver Option Driver OptionsChange Driver Order Console ConfigurationDelete Driver Option Using the Boot Maintenance Manager Set Boot Next Value Boot From FileSet Time Out Value Reset SystemILO 3 MP Ukraine RoHS material content declaration Turkey RoHS material content declarationWarranty information Regulatory informationDrvcfg Index147 Turkey RoHS material content declaration